Overall we are absolutlely delighted. Russwood are a proactive and very knowledgeable company, leaders in their field. From the initial enquiry to delivery on site, their help and guidance all the w... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Quality product slightly expensive but if it does what is says it will worth the money . Easy to apply and instructions clear . Still waiting for the cedar cladding to turn silverfish is starting to... Mehr ansehen
Unternehmen hat geantwortet
Great customer care . Nothing too much trouble Excellent product and was delivered on the week that I proposed 2 months prior Ground level all floored - looking now at doing the stairs!
Unternehmen hat geantwortet
First and foremost the service was excellent. For me it all starts with the people and Molly was marvellous. Helpful efficient, polite and informative. In addition to the excellent people the... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Russwood
Vom Unternehmen geschrieben
What We Do
Russwood is a leading UK supplier of high-quality, sustainable timber flooring, cladding, decking & interior cladding products. Quality, expertise, innovation, environment and community are at the core of everything we do. We strive to be the best for our customers through unrivalled technical expertise and customer service, and to do our best for the environment by offering sustainable, high-performance timber products.
Our Purpose
Put simply, Russwood exists to help create a more beautiful, sustainable future in the built environment. With over 30 years of experience in the timber industry, we pride ourselves on our reputation for quality products and excellent technical expertise. Our highly trained experts are happy to advise you on every step of your project.
View Cladding View Flooring View Decking View Interior Cladding Shop Accessories View Case Studies
Kontaktinformationen
Station Sawmill, PH20 1AR, Newtonmore, Vereinigtes Königreich
- 01540 673 648
- hello@russwood.co.uk
- russwood.co.uk
4,9
Hervorragend
305 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very good, showroom worth the trip
Very good products. Outstanding showroom, info and welcome just by Newtonmore station: worth the trip. A visit to the Highland Folk Museum a mile away makes a great day of it.
1. August 2025
Antwort von Russwood
Thank you so much for taking the time to leave a review. We're glad to hear you enjoyed your visit to our showroom, we're very proud of it, and it's always a pleasure to welcome visitors who've made the trip to Newtonmore. We'll pass your kind words on to the team.
And we couldn't agree more about the Highland Folk Museum, it's a wonderful spot and well worth combining with a visit to us. Thanks again, and we hope to see you back in the Highlands before long!
Antwort von Russwood
Thank you for your feedback, and we're sorry to hear communication fell short of your expectations. We'd really like to understand what went wrong so we can put it right - we have no record of a message reaching us, so it's possible something slipped through. Please contact us directly at hello@russwood.co.uk and we'll respond as soon as we can. Thank you for taking the time to leave a review.
Very easy to deal with quick turnaround…
Very easy to deal with quick turnaround with materials
2. Juli 2026
Antwort von Russwood
Hi Ellen, thank you so much for your review - it really means a lot to us! We are so pleased that you're happy with your materials and our service. Please don't hesitate to get back in touch if you need anything further.
Clear website information (technical…
Clear website information (technical and price). Delivered without fuss
22. Mai 2026
Antwort von Russwood
Thank you for taking the time to leave us a 5 star review. Please reach out if there is anything else we can help with.
Very helpful staff from beginning to…
Very helpful staff from beginning to end.
High quality product.
15. Mai 2026
Antwort von Russwood
Hi, thank you for leaving us a review. We are delighted to hear you are happy with your service. Please don't hesitate to get in touch if we can be of any further assistance.
Helpful advice from the start
The team at Russwood were very friendly and helpful at getting me the right wood for my cladding project and the wood itself is beautiful to work with.
6. Mai 2026
Antwort von Russwood
Hi, thank you for leaving us a review. We are delighted to hear you are happy with your cladding. Please don't hesitate to get in touch if we can be of any further assistance.
Excellent communication
Excellent communication. Very pleasant staff working in a nice environment.
21. Mai 2026
Antwort von Russwood
Hi, thank you for taking the time to leave us a 5 star review. Please don't hesitate to get in touch if there is anything else we can help with.
Baila Porch
From our first enquiry, we ware given very good help and advice, delivery worked well, and very pleased with the product when it arrived, a bit more expensive than some alternative products,
But worth the extra, and very happy with the end result
4. Juni 2026
Antwort von Russwood
Hi Baila, thank you for your review! We're really pleased to hear you're happy with your purchase. Please don't hesitate to get in touch whenever you need us.
Supplied the product to the timescale…
Supplied the product to the timescale we asked for. The product looks amazing installed.
3. Juni 2026
Antwort von Russwood
Hi Cheryl, thank you so much for your 5-star review! Please don't hesitate to get in touch if we can be of further assistance.
Very good communication and very happy…
Very good communication and very happy with the decking purchased.
10. April 2026
Antwort von Russwood
Hi Alexander, thank you so much for taking the time to leave us a 5-star review! We're really pleased to hear you're happy with your decking purchase. It was a pleasure working with you. Don't hesitate to get in touch whenever you need us!
Good selection of products at a…
Good selection of products at a competitive price. Excellent delivery
31. Januar 2026
Antwort von Russwood
Hi James, thank you for leaving us a 5 star review. Please don't hesitate to get in touch if we can be of any further assistance.
Antwort von Russwood
Hi Mike, thank you for leaving us a 5 star review!
They were very patient giving quotes…
Craig was very patient giving quotes for various different quantities asked for, and did not show it was a bother at all, and then service following an order placed, was excellent with information supplied at each stage through to transport for delivery date of order.
Product was finished to a high standard.
8. Mai 2026
Antwort von Russwood
Hi, thank you for your review! It's great to hear that Craig looked after you, we'll make sure he sees this. Please don't hesitate to get in touch whenever you need us.
Great company to deal with and have…
Great company to deal with and have been so helpful in getting product shipped out
29. April 2026
Antwort von Russwood
Hi, thank you so much for the 5 star review! We're pleased we could make the process straightforward for you and get everything shipped out as needed. We're always here if you need us again.
5 star quality products.Excellent
5 star quality products.Excellent, prompt, knowledgeable guidance from attentive professionals.
Beautiful showrooms and external scapes, showcasing the product.
Clear, efficient online payment and contracts.
Delivery and packaging on point.
14. Januar 2026
Antwort von Russwood
Hi Paula, thank you for leaving us a 5 star review. It's great to hear that you enjoyed visiting our showrooms and appreciated the guidance provided by our team. Please don't hesitate to get in touch if we can be of any further assistance.
Antwort von Russwood
Hi Peter, thank you for taking the time to leave us a 5 star review. We will be sure to pass your kind words onto Ailza.
Antwort von Russwood
Hi John, thank you for leaving us a 5 star review!
Antwort von Russwood
Hi Leeann, thank you for leaving us a 5 star review!
Best screws have ever used top quality…
Best screws have ever used top quality great service
18. März 2026
Antwort von Russwood
Hi Scott, thank you for leaving us a 5 star review. We are delighted to hear you are happy with your SIHGA screws. Please don't hesitate to get in touch if we can be of any further assistance.
Quality company.
As a joiner who is going to build a house in Scotland I researched Russwood and arranged a visit to the showroom at Newtonmore where I was warmly greeted and introduced to Paul who showed me many cladding options. Range of products and importantly exceptional product knowledge was superb. As my project progresses and I make final material decisions I will definitely be using Russwood. Thank you our visit was very worthwhile. 👏👏
16. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Russwood
Hi, thank you for taking the time to leave us a 5 star review. We will be sure to pass your kind words on to Paul. Please don't hesitate to get in touch if there is anything else we can help with. We look forward to working with you on your upcoming house build.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.