Rocket Close Bewertungen 

The agents who helped me get my first home purchase process started were wonderful, the closing specialist assigned to my case was also wonderful. My application process was easy and fast. The notary they sent to my new home address was very unprofessional and unprepared. The morning of my close she was scheduled to be there at 9AM she called and told me she never accepted through email and she lived an hour away did I still want to do this today. THEN she got to my residence 2 hours after the appointment was scheduled (11AM) and we gave her our identifications, signed her notary book, she then pulled out the paperwork, and it wasn’t the correct paperwork not even my name or loan entirely. She then had to leave to go print the correct paperwork, came back almost an hour later to close on my first home. Complained that she had to spend her own 140 dollars to print my paperwork at staples. She then started just handing papers to sign, no disclosures or explanation of what they were. Horrible notary republic. Not even a congratulations was given on my exciting day. Very unsatisfied with my experience as a first time home buyer on my final closing day.
My review is for the notary republic working for rocket, all the other team members assigned to my loan were wonderful!

I was amazed how efficient the process was and how much help there was a long the way.

Delays on Rocket end in regards to home appraisal. Multiple times we had to point out and request corrections to loan paperwork. Same types of issues raised multiple times.

The rocket mortgage employee was friendly and explained everything very well! He called to when he said he would in the process of the loan. He checked in to explain the status and asked if I had any questions.

More detailed information about fedwire transfers and ACH TRANSFERS let people know ACH IS NOT FOR REAL ESTATE SETTLEMENTS

I was always updated on where we were with the process. Great communication on the process

Signing was a very easy experience. Our nototary had some technical difficulties, but someone at Rocket was readily available when she called and helped her smoothly through it. The actual signing was quick and painless and I didn't have to leave my home!

The closing didn't happen. Someone on your end screwed up and no one came. We did have contact about the problem and hope it is solved soon.

Dealing with everyone from Rocket Mortgage was an absolute pleasure, Everyone from the beginning of the closing through to the date of closing was kind, patient and very helpful. At first I was nervous doing this without a realtor, but I must say I'm glad we did and if I had to do it all over again, I wouldn't change a thing. Many thanks to Rocket Mortgage and their team for all their help and their professionalism. I will definitely recommend Rocket Mortgage to anyone looking to buy or sell property in the future.

Our closing representative was friendly , informative, and patient. She made it easy for us.

Other closing we have the buyer and seller ALTA and we only got the 1 side. Numbers were not typed in right and there was some mess up along the way. It was an alright experience. The people we were dealing with originally wasn't there to close.

The overall experience. The ease of using electronic signing. The notes on the side summarizing what I am signing.

A great experience

Our closer was very friendly! Process was organized and easy!

Everyone that helped me through out the process was friendly, helpful and extremely easy to work with.

Easy to find, easy to communicate, and easy to close.

Stayed in touch. Easy to actually talk to a real person when a question arose. Closing was on time and no delays in funding.

All went relatively well, other than scheduling the closing. Was told one thing, then get a call saying it wouldn’t work, to find out it would, but would have to reschedule with someone else. Is what it is I guess, but made it a GIANT pain in the ass.