I have traveled multiple times with…
I have traveled multiple times with Road Master, and unfortunately my experience has been consistently frustrating.
First of all, their departure timings are highly unreliable. They frequently cancel scheduled departures at the last moment and then expect passengers to rebook for another time. This completely ruins travel plans, causes unnecessary stress, and wastes time. If you have something important to attend, this service cannot be trusted.
Secondly, the staff behavior is unprofessional and rude. There is a rule that a male passenger cannot sit next to a female passenger. During one trip, when I went to collect my ticket for an online booking, a representative aggressively asked me “Why have you booked a seat beside a female?” — despite the fact that I did not book it that way. I responded politely, yet the staff member remained rude. Later, the female passenger herself confirmed that she had selected the seat, not me.
Instead of apologizing, the staff showed zero accountability or respect. This kind of behavior is unacceptable.
Overall, poor management, constant cancellations, and rude staff make this a very disappointing service. I’m sharing this so others can avoid wasting their time and facing unnecessary tension.