Right NRG Bewertungen 31

Nice and quick service, Ben and Greg are polite and they know what they doing, quick and profesional fitting.

Mike was fast to help each time i got in touch. The omnichannel support system helps a lot.

Danny and Stuart did a good job with everything. The installation went well. They checked that all things were working before they left.

Very friendly staff, explain everything in detail that you need to know. Quick to set up solar panels and transparent with any issues that occur

Paul was great. He explained everything in detail and thoroughly. Was impressed with the procedures when an order was placed. Unfortunately we decided not to proceed when discussed with our family.
George was also very helpful, polite and promised action.

The sales person came to the house as expected
Very polite and friendly, I was told that the appointment would be for 1hr - 1.5hrs
I booked it at 6pm, unfortunately I have children and they needed to go to bed at about 7pm (my husband took them up so I could be available). The sales person still hadn’t gone through anything by 7:15pm, I needed to go and help to put my children to bed as one has anxiety and struggles with his routine being out and I asked to reschedule. The sales person then stated that I needed to pay a £50 reschedule fee, I didn’t have time to think about this as had crying children and just wanted to sort bedtime out so paid it - i felt as though if I didn’t give the money then he wouldn’t have left my house and would still be sitting there trying to sell me solar!!!
I don’t want to continue with the appointment as feel I was rushed in to another appointment and had to pay for this
I will ask for a refund but i suspect it will be a non refundable situation
However I will be cancelling the follow up appointment as felt that the sales person was just pushing for the sale and wouldn’t leave even though I said multiple times I needed to go to sort my children for bedtime, he finally left at 8pm - it was not a great experience

I rang the company and received a call back stating that they will not refund the money as I signed the agreement (even though this was signed under pressure with no time to consider what I wanted)
The lady that I spoke to was unable to understand the experience that I received and gave either the option that they will offer for me not to have to pay their fuel costs for the next visit to go ahead or they would change the sales person who came to my house
I have turned down the very kind offer of not paying the fuel costs as I absolutely would not recommend this company to anyone
I don’t know many companies that pressure sale you in to having to pay for a future appointment as you’ve had to reschedule
It has completely put me off the process and I would be unlikely to bother with solar now in the future due to this

I’ve since had contact with the company, they have offered a refund if I remove my review which I am happy to do
However they would like me to remove this before I get the refund which I have declined as I need assurance that the money has been returned before I remove this review

System up and running, very happy with the system. Ben explains everything so well,cant wait to see the savings,

Ben and Greg were friendly. They did the job fast. The work was finished sooner than I thought. They did not lower the quality to save time.

My experience has been great from start to finish
All done in 8 day days even fitting on a Saturday even apps
Great work

The director of Nationwide Renewables Ltd, is now also operating under the company name, Right NRG. Please check Companies House for the directors name.

Our experience with Nationwide Renewables involved an unsafe and non-compliant solar installation, no certifications or compliance documentation ever being provided, and no customer support after our final payment.

We were left with an unlawful installation and no ability to export to the national grid in line with MCS standards, as represented during the sales process.

Given our experience with Nationwide Renewables, we strongly advise anyone considering using Right NRG to carry to avoid this company and under no circumstances believe anything they tell you.

All of their 5 star reviews to date are clearly fake reviews and in direct violation of Trustpilot's terms of service. They are using friends, family and business associates to leave 5 star reviews.

Please avoid dealing with Right NRG, Nationwide Renewables or any other company where this company director is directly involved.

Mike Told me all about the process in a clear way. he did not hide anything. The system does all that he said it would. I feel good about how open and honest he was.....

Great efficient work from 2 very polite workers Ben and Greg..
I had my solar panels fitted today and all went well, received all my paperwork today so I can do my expert tariff..
Highly recommend…

Had my system fitted today, everyrhing lookokg good, installers Ben and greg were brilliant and very knowledgable

Excellent from start to finish. David for the quote (although I’m sure he had better things to do, than be here for nearly 6 hours!!) & to Ben & Greg for the quick installation. Looking forward to some cheap leccy!!!

Mike made sure the sales process was simple and easy to get. I did not feel lost at any point. Ben and Greg did the install fast and kept things clean. Before they left, they showed me how the system works. This helped me feel good about using it.

Danielle helped me a lot at the start. She answered all my questions and always took her time with me. When everything was ready, James started as the project coordinator. He let me know what was happening often. This made the whole thing feel easy and not stressful. The support I got using WhatsApp and the phone was good, too. It was easy to talk with them when I needed help.

Great service, job fastly done! Great service!

Installation quick (early in fact). No bother, well rxplained. Good job

Added a battery to our existing panels after speaking to a few different companies. Right NRG were the only ones who didn't try to upsell us on a whole new system when we clearly didn't need one. Straightforward quote, quick install, and now we're actually storing what we generate instead of exporting it for pennies.

I had a good experience from the start to the end. Mike from the sales team was clear with ever step. He did not pressure me at all, which I liked. Ben and Greg put in the system. They worked well, kept things tidy, and treated the place with respect. The Q Cells German panels look good. Everything goes well with octopus energy. THe myenergy hub helps me see all papers and updates easily.