I ride a Can Am Spyder RT Limited, have had no accidents or claims filed, but feel confident that I would receive excellent service. My opinion and trust in Rider Insurance Co. is based on very fine t... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I received excellent service when securing my motorcycle insurance-everything was handled quickly and professionally. The representative was knowledgeable, answered all my questions clearly, and foun... Mehr ansehen
I've been in two (2) accidents. On the first I was rear ended and Rider worked with the other drivers insurance to ensure my bike was returned to it's original condition. Second, a dog ran into my f... Mehr ansehen
Unternehmen hat geantwortet
My wife was pleased when she talked to a representative from your organization to set up payments for my insurance bill. The gentlemen was both patient and thorough with the information share... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
For over 50 years, Rider has focused exclusively on providing high quality motorcycle insurance at an affordable price. At Rider, our experience specializing in low cost Motorcycle Insurance and ATV / Off-Road Vehicle Insurance, along with our focus on excellent no-hassle customer service, has made us the experts! Ride with Rider® and get quality motorcycle insurance coverage in New Jersey and Pennsylvania with great, low insurance rates.
Kontaktinformationen
Vereinigte Staaten
- (888) 292-4978
- riderinsurance@plymouthrock.com
- rider.com
Great!
I've been a customer for years. Never had a single problem and rates are always good. The one time I had an accident and needed to go through insurance was quick and easy with no problems.
2. Juni 2017
Bewertung ohne vorherige Einladung
Antwort von Rider Insurance
Thanks so much for your continued loyalty and for sharing your experience with us!
This is my second year w Rider and I …
This is my second year w Rider and I feel comfortable that they are a biker for bikers company with reasonable rates to boot. I'd recommend them to anyone
31. Mai 2017
Bewertung ohne vorherige Einladung
Antwort von Rider Insurance
We appreciate you taking the time to share your feedback! Thanks for choosing Rider!
A Great motorcycle insurance company
31. Mai 2017
Bewertung ohne vorherige Einladung
Antwort von Rider Insurance
Thank you!
Extremely dishonest company
Extremely dishonest company. They make up rules as they go along and the customer service is the worst I have ever experienced in 40 years of riding a motorcycle.
30. Mai 2017
Bewertung ohne vorherige Einladung
Antwort von Rider Insurance
We are very sorry that you are so upset with us. We would like the opportunity to speak with you to get a better idea of what happened to address your issues. We are trying to locate you in our system, but we are having trouble without additional information. We are very concerned about comments. Customer service is extremely important to us and we pride ourselves on being transparent with our customers. Please email feedback@rider.com with the best way to contact you or contact us at (800) 595-6393 and ask to speak to a manager regarding your customer review. Thank you.
Whenever I needed Rider they were right …
Whenever I needed Rider they were right there and quick to respond
23. Mai 2017
Bewertung ohne vorherige Einladung
Antwort von Rider Insurance
Great to hear! Thanks for sharing your experience with us!
I have had Rider Insurance for the past …
I have had Rider Insurance for the past 24 years and I have never had any problems .
23. Mai 2017
Bewertung ohne vorherige Einladung
Antwort von Rider Insurance
Thanks for your feedback and choosing Rider all these years!
Great rates and the one time I got a …
Great rates and the one time I got a flat they towed me home !
23. Mai 2017
Bewertung ohne vorherige Einladung
Antwort von Rider Insurance
Thanks for sharing your experience with us!
Very Pleasant customer service
Very Pleasant customer service, quotes, and service
23. Mai 2017
Bewertung ohne vorherige Einladung
Antwort von Rider Insurance
Thanks!
Questioned the amount for the policy …
Questioned the amount for the policy only to have the lady then give me a safety discount and endorsement discount . That should be a question asked from the start . Feel as if they were trying to put one over on me .
22. Mai 2017
Bewertung ohne vorherige Einladung
Fast and courteous service, five stars.
Fast and courteous service. Five minutes to renew policy by phone
22. Mai 2017
Bewertung ohne vorherige Einladung
Antwort von Rider Insurance
Great to hear - thanks for sharing!
My premium went up $100 from last year
My premium went up $100 from last year. I was told I received a 10% discount for switching last year but that would have only been a $24 increase.
22. Mai 2017
Bewertung ohne vorherige Einladung
Helpful Roadside Assistance
I was very happy with the service I received when I needed roadside assistance last year. The person I spoke with was very helpful and assistance was provided in less than an hour.
16. Mai 2017
Bewertung ohne vorherige Einladung
Antwort von Rider Insurance
Thanks for sharing your experience!
easy to buy
easy to buy, and the one claim I had was handled fast and professionally.
15. Mai 2017
Bewertung ohne vorherige Einladung
Antwort von Rider Insurance
It's too bad you had to experience a claim, but we are glad you were satisfied with the outcome!
Very unhappy to find my insurance rate …
Very unhappy to find my insurance rate was raised within one year! Just to say that the rate went from a 1 to a 2 area doesn't really settle with me. I'm probably going to begin getting quotes from other insurance companies due to this explanation.
15. Mai 2017
Bewertung ohne vorherige Einladung
Antwort von Rider Insurance
We can understand your disappointment in the rate increase. There are a number of factors that go into determining rates and where you live is one of them. If the overall risk profile changes in an area, it can cause the rate to go up if it is a negative change. It can however, cause the rate to go down if it is positive change. If you would like to discuss way we may be able to reduce your premium while still ensuring you have the protection you need, please contact our office at (800) 595-6393 or email us at motorcycleinsurance@rider.com with a preferred number and a good time to call and we will happy to review it with you. Thanks for your feedback!
Verry good customer service.
15. Mai 2017
Bewertung ohne vorherige Einladung
Antwort von Rider Insurance
Thanks!
When yearly renewal came I was not able …
When yearly renewal came I was not able to make installment payments as in years past.
15. Mai 2017
Bewertung ohne vorherige Einladung
Love that rate is so much more …
Love that rate is so much more reasonable than other companies, but not happy when I was told I would not get a bill in the mail any longer and would have to do everything online.
15. Mai 2017
Bewertung ohne vorherige Einladung
Straight forward experience
Straight forward experience, the employees are always helpful and versed on the particulars of the policy. All options for payment are available even for us anachronisms. Never have made a claim, so can't comment on that process.
12. Mai 2017
Bewertung ohne vorherige Einladung
Antwort von Rider Insurance
Thanks for your feedback!
Rider insurance has been good
Rider insurance has been good
I do have a problem with paying my bill on line not so easy
12. Mai 2017
Bewertung ohne vorherige Einladung
Antwort von Rider Insurance
We appreciate your feedback and we currently in the final testing phases of a new customer portal which will greatly improve your online user experience with us! We planning to release it early this summer.
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