This company does not respond to any form of contact. They took a month to send a tracking email after I requested a cancellation of the order 5 times prior to that. Phone number does not work. Emails... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
If negative stars were an option, that would be my choice. I ordered an African net sponge Oct 5 2025, paid for shipping to Canada and as of today April 18 2026 still haven’t received my order. I mes... Mehr ansehen
My face has cleared up tremendously! Not only is the product all natural and organic but it actually does work! I’ve been using the cleanser and turmeric soap for 2 years now and always get compliment... Mehr ansehen
Ever since I started using these products my skin has drastically improved. I used to suffer from blackheads and blemishes now oh lord my skin is like glass. I’m glowing, I’ve been using this for over... Mehr ansehen
Unternehmensdetails
- Kosmetikproduktanbieter
- Großhändler für Kosmetikprodukte
- Kosmetikbedarf
- Kosmetikindustrie
- Kosmetikgeschäft
- Laden für Gesundheits- und Kosmetikprodukte
Vom Unternehmen geschrieben
Rich & Clear is more than skincare — it’s a lifestyle rooted in clarity, confidence, and care. Our global brand is trusted by hundreds of thousands for one reason: we deliver real results. From dark spots to breakouts, our all-natural, dermatologist-approved formulas are designed for every skin type, shade, and story. At the heart of Rich & Clear is a core collection of powerhouse products that fit seamlessly into your daily routine — simple, effective, and made to glow with you. Skincare that works. A brand that cares. Join the movement and experience why so many are making the switch to Rich & Clear.
Kontaktinformationen
P.o. Box 2681, 33008, Hallandale Beach, Vereinigte Staaten
- (305) 974-2970
- support@richandclear.com
- richandclear.com
3,0
Akzeptabel
196 Bewertungen
Hat 8 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Easy and quick ordering process!
2. Mai 2025
Bewertung ohne vorherige Einladung
Product Review
I love the products they work fast and efficiently.
28. April 2025
Bewertung ohne vorherige Einladung
Great products and great results
27. April 2025
Bewertung ohne vorherige Einladung
I loveee rich and clear cosmetics
I loveee rich and clear cosmetics. Honestly the only skin care product I have ever used that genuinely worked, just have to be consistent.
27. April 2025
Bewertung ohne vorherige Einladung
It was very effecient
27. April 2025
Bewertung ohne vorherige Einladung
I placed this order in December 2024
I placed this order in December 2024, but unfortunately, I have yet to receive it. Furthermore, the tracking information is no longer being updated. Despite my efforts to contact your team via email, I have not received a response. I am still awaiting a refund and would appreciate an update on the status of my order. Previously, I was instructed to follow up again so that the issue could be rectified. I have been a loyal customer for years, which makes this experience particularly disappointing, especially considering that it has been nearly five months since I placed the order. My order number is 99519787. I would appreciate it if you did not advise me to email support@richandclear, as I have previously sent at least 8 emails with no response.
26. April 2025
Bewertung ohne vorherige Einladung
Antwort von Rich & Clear Skincare®
We sincerely apologize — after being a loyal customer for years, you deserved far better. Your frustration is completely valid, and we understand how exhausting it must be to keep reaching out with no response.
Rich & Clear is now under new management, and we are actively working to correct unresolved orders like yours and rebuild the trust we’ve lost. Since you’ve already reached out to support with no success, we’re flagging cases like yours as top priority for internal resolution.
Please know: you will not be ignored. We’re committed to making this right.
While you’ve understandably asked not to be referred back to support, we still encourage one last message to support@richandclear.com with “URGENT — Order #99519787 | Escalation” in the subject line — this will help route your case directly to the updated support team now handling escalations under the new management structure.
Again, thank you for your past support. We truly want the chance to make this right for you.
Be careful when buying from new sites 😐
I placed an on March 31, 2025 and I haven’t gotten any updates. I can’t even track my package anymore on the site. This is my first time buying from here and now I’m getting worried.
31. März 2025
Bewertung ohne vorherige Einladung
Antwort von Rich & Clear Skincare®
We completely understand your concern — especially as a first-time customer, this isn’t the experience you should’ve had. Rich & Clear is now under new management, and we’re working hard to restore trust and fix issues like this.
Please email support@richandclear.com with your order number and “First Order – Need Update” in the subject line so our team can prioritize your case. We truly want the chance to make things right and give you the experience you were expecting from the start.
I placed an order on March 26th
I placed an order on March 26th, 2025. Same results as others stated. No response, no update on the product i ordered. I really wanted to give them try and support, but with the recent experience from my first order, I'm done
26. März 2025
Bewertung ohne vorherige Einladung
Antwort von Rich & Clear Skincare®
We truly regret that your first experience with us turned out this way — especially when your intention was to support us. You deserved better communication and follow-through. Rich & Clear is now under new management, and we’re working hard to fix past mistakes and rebuild trust with our customers.
If you’re open to it, please reach out to support@richandclear.com with your order info and include “Order from March 26 – No Update” in the subject line. We’d truly appreciate the chance to make this right and show you that change is happening.
I placed my order on March 28,2025 and…
I placed my order on March 28,2025 and still have not received my order or any updates concerning my order. The phone number that is listed for customer service does not even work. I use to swear by this company and their products but they have definitely gone down hill.
28. März 2025
Bewertung ohne vorherige Einladung
Antwort von Rich & Clear Skincare®
We’re truly sorry to hear this, especially from someone who once believed in our products. You’re absolutely right to expect better — clear communication, working contact info, and timely updates should be the norm.
Rich & Clear is now under new management, and we’re committed to earning back the trust of customers like you. If you’re open to it, please email support@richandclear.com with your order number and include “March 28 Order – No Update” in the subject line. We’d appreciate the opportunity to make things right and show you the difference going forward.
Made an order on 28th March
Made an order on 28th March. No progress on delivery, no response to several emails and calls. The company is scam. Potential buyers should beware!
18. April 2025
Bewertung ohne vorherige Einladung
Antwort von Rich & Clear Skincare®
Thanks for sharing your experience. We hear you. The company is now under new management, and we’re working hard to make things right. We’d truly appreciate a second chance to earn your trust. Please reach out to support@richandclear.com so we can personally assist you.
Quality and perception are at the front…
Quality and perception are at the front of this site. Navigation and display are very user friendly. Thumbs up from me!
18. April 2025
Bewertung ohne vorherige Einladung
Antwort von Rich & Clear Skincare®
Thank you so much for the love! We’re under new management and excited to keep leveling up the experience for you. Appreciate your support!
Antwort von Rich & Clear Skincare®
We love to hear that! Thank you for the support — we’re under new management and doing everything to keep delivering products you’ll love even more!
Great company and products.
Great company and products.
17. April 2025
Bewertung ohne vorherige Einladung
2nd time buyer
Second time buying products from the site.
4. April 2025
Bewertung ohne vorherige Einladung
I’ve heard great things about this soap…
I’ve heard great things about this soap and I’m looking forward to using it!
3. April 2025
Bewertung ohne vorherige Einladung
Flawless!
The skin quiz made it easy to find what I needed and the checkout process was super simple and clean.
31. März 2025
Bewertung ohne vorherige Einladung
Nice And Clean I Love It!
31. März 2025
Bewertung ohne vorherige Einladung
The positive reviews you guys had on ur…
The positive reviews you guys had on ur product & the fact that it healthy and natural and fast results
2. Februar 2025
Bewertung ohne vorherige Einladung
Been using this product for about 3…
Been using this product for about 3 years and it never ceases to amaze me….
29. März 2025
Bewertung ohne vorherige Einladung
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