Everything is laid out as it should be to make things easy, especially for older people like me, who can struggle using a computer because there weren't computers for children in schools back then; we... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Since I made my claim, the whole process has been very easy. I really appreciated that it was easy to speak to an actual person rather than just a robot, as I much prefer speaking to someone direc... Mehr ansehen
I’d never heard of RIAS insurance and honesty was apprehensive, but after every encounter they are by far the best customer service I’ve ever experienced and I’m old! lol if you’re lucky you’ll get a... Mehr ansehen
Horrible customer services based in South Africa who are extremely passive aggressive, rude, unprofessional and just lack the ability to deal with a U.K. audience. I have recently taken out insurance... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Rias has been established for over 25 years and provides Home & Car insurance from Ageas who insure over 4 million customers in the UK. Our Home and Car insurance offer peace of mind with Defaqto 5 star rated cover, UK call centres and a 24/7 claims service.
Kontaktinformationen
Everdene House, Deansleigh Rd,, BH7 7DU, Bournemouth, Vereinigtes Königreich
- motor@rias.co.uk
- rias.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Not very good
Not very good. I've never had a claim and yet they are putting the car insurance price up by 20%. I've phoned them and they won't even look at reducing. So much for loyalty.

Antwort von RIAS
Decent while it lasted, but renewal prices make loyalty impossible
I’ve been insured with RIAS for a couple of years and initially had a positive experience. The pricing was competitive, and the service was solid throughout my time with them.
However, this year's renewal quote came through at £1,032.56, up significantly from £783.17 last year—an increase of nearly £250 with no changes in risk or claims made. After a quick look across comparison sites, multiple reputable providers are offering identical comprehensive cover for around £550, which is almost half of RIAS’s renewal price.
It’s disappointing to see existing customer loyalty penalized with such an uncompetitive quote. If you’re considering RIAS, they are fine initially, but make sure you shop around at renewal time rather than letting the policy auto-renew.

Antwort von RIAS
Easy to change insurance to another car…
Easy to change insurance to another car with no fuss and very happy with the whole change over. Will continue to use this company.
Got what I needed
Please pass on my thanks to Julie on…
Please pass on my thanks to Julie on the direct debit team. It was a call about a change of bank query. She was superhelpful and so quick to answer..seconds Thank you Julie for being so helpfulxxx
Easy enough to renew my cover online
Easy enough to renew my cover online, price I paid was less than last year which I found a refreshing change with everything else going up in today's world.
Everyone I spoke to was friendly…
Everyone I spoke to was friendly helpful and had all the answers to eny questions I had made the claim smooth and uncomplicated well done 👏 thnk you
Excellent service from RIAS
Excellent service from RIAS. I had to phone twice to resolve an issue with my policy and each time the phone was answered within three minutes of calling, so no frustrating wait. I spoke to both Nurani and Aaron and both were super efficient, helpful and very professional. A pleasure to deal with and a credit to their company.
Thank you both and thank you RIAS!
Horrible renewal experience
I have had car and home insurance with this company for a decade.
This year, for renewals due on 16th September, they want to increase the home premium by 27.07 percent and car by 36. 04%, without any explanation -and although no changes whatsoever.
They say they have a policy of not negotiating at all, even when more than one policy is with them, and are completely unhelpful.
With the Consumer Price Index currently around 2.9%, the overall increase is more than 11.5 times that. It makes you feel their policy is to penalise, rather than reward loyalty. As an Octogenarian who is certainly not good at shopping around, it is very disappointing to be faced with such a substantial proposed increase , without even an attempt at justification for it, or apology for such an apparently grossly inflated uplift.

Antwort von RIAS
Prompt settlement of my claim.
My claim was settled quite promptly and I was kept informed along the way.
I am rather elderly 18/09/1939 and…
I am rather elderly 18/09/1939 and find access online difficult but by phone all was excellent
Too many other products withe many…
Too many other products withe many numbers can be confusing.
Finally got sorted after few hours.
Excelkent experience Excellent company to deal with and very…
Excellent company to deal with and very competitive insurance rates.
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