rhoback.com Bewertungen 

Do not believe the 1-2 shipping. I paid $24 and it still took 5 days. All AI, no one to actually speak with to help resolve an issue

Received a shirt for Father’s Day last year and I have worn it approx 10-12 times over that time period. Noticed that it was slightly pink under the arms, which I have never seen with any other high end golf, casual or dress shirt. Called and they said we could have a 20% discount. Said something on my end must have caused it. Will never buy again.

I like the overall quality of the shirts, especially the collar doesn't "flop" over time. After wearing for a year, the shirts seem to expand and no longer have the "new feel". The reason for my 3 star review is when Rhoback offers 20% off, they turn around and charge you for shipping. I have a collection of 10 Rhoback shirts and just be prepared that if you wear them like I do (once every 10-15 days) they will lose their form, so to speak, after about a year. Then it would be time to buy another $96 shirt. I won't be purchasing more any time soon. The shadyness of their "deals" leaves me an unhappy customer.

Poor quality and customer service. To be fully transparent, I do like the look and feel of their polos, but for almost $100 per polo, the quality is not good and Rhoback does not stand behind their product - seems to be a common theme based on other reviews that Rhoback blames the consumer.

Also be careful of the ratings because I wrote four different reviews for four different polos and they suppressed two of them because they were critical reviews.

Update - they have now suppressed 4 reviews for 4 different items.

Item did not last 2 wears. Offered a 20% refund or 20% off another item. Over $30 per wear is ridiculous. I should be able to pick up my newborn in a shirt this expensive without it being ruined.

Rhoback return policy is horrible. Received a defective item and customer service(Adam) would not let me exchange it for the exact same item despite being brand new, because it was a gift. I even offered to pay shipping. You would hope customer service would at least be decent for a $100 polo, but sadly it's not. Moving on to a more customer friendly brand.

Did not have the best experience after I bought my items, because I wanted to exchange it and I couldn't complete it.

I think it’s absurd to charge the prices they do, and then not have any type of phone number to reach them. I refuse to do business over email. Their customer service is terrible and they are extremely slow. I’ve been waiting weeks for an exchange. I refuse to spend another cent with them. There are better clothing companies out there.

Was given a gift but wrong size. Reached out to customer support. They instructed to return for an exchange, but after I shipped it they didn’t send the exchange and won’t help resolve it. Terrible customer service.

Returned an item on December 28, Rhoback shows receiving it January 14(even though I know it was sooner) It is now January 26 and I still have not received my credit. Good product, lousy Customer Service.

It’s been 3 days of back and forth with AI customer service and all I need is a return label. Great clothing…horrible customer service. Shame

Amazing product. The reviews are solely based on the price point. Take care of the clothes and the clothes will take care of you. I'm a huge fan of their destination polos, everyday t shirts, and hoodies.

Contacted them because of a pair of shorts that literally fell apart after a few wears. I like the tops, but the shorts are horrendous. Why put out such a bad product??

It doesn’t exist. Don’t buy $100 polos where you can’t get simple help if you need to return or exchange.

Asked them to cancel an order before it was shipped. Customer Service confirmed they would halt the shipment. They proceeded to ship the order.

Ordered an E gift card and vest for Christmas, the vest came however the ECard is nowhere to be found, I can not find a telephone number to talk with a human being and the emails seem to be chatbot responses, unsure how to get this taken care of. My account has been charged for both items.
Horrible customer service

Super easy return experience - they even offer you an additional credit if you take a shop credit and shop with them. The item we received was nice quality and looked great, my husband is just an odd size so the XL was too long and too long in the sleeves but he needed that size where he is bulky (middle).

I would consider shopping there for myself in the future or for my sons who are a little more normal sized.

I ordered two items from Rhoback for my two sons, who love this company. I received an email stating one had been oversold and they were apologizing That they could not feel that part of the order. I responded that I would prefer they cancel the other shirt because I didn’t want to pay the shipping on just one item. They responded that the item they had in stock was already shipped. Without me asking, they refunded the cost of shipping. The emails have been concise and polite, and I have confidence that they intend to take care of their customers and make good decisions. I will be shopping with them again. Excellent customer service from start to finish.

I ordered 5 shirts from Rhoback for my husband. The first time he wore one he got a pull in the fabric. He has numerous nice shirts ($100 and up) for several different companies and we have never had a fabric quaity issue like this. They advertise their shirts are for active lifestyles. If this were the case, they wouldn't pull the first time you wear one. We contacted the company and they offered us 50% off a new one or 50% percent refund. The shirt cant be worn! So neither was a fair offer. We wont be buying any more!

Terrible customer service. My address was inputted incorrectly. I emailed them immediately to make the fix. They refused to correct the address or cancel the order even though the shirts were still in their possession. Would hesitate to buy from them again or recommend them to anyone.