I redeemed my voucher but the money…
I redeemed my voucher but the money never appeared in my PayPal account
8. August 2026
Bewertung ohne vorherige Einladung
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Unternehmensdetails
Kontaktinformationen
Dubai, Vereinigte Arabische Emirate (VAE)
- support@rewup.com
- rewup.com
2,6
Mangelhaft
6 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 80 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
careful thats a scam
careful thats a scam. you buy from external provider 1EUR of paypal code and use on this website then they want 0.5EUR extra just to process this.
14. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Rewup
Hi there, Alex!
Our fees cover fraud prevention, instant payout access, and infrastructure that runs 24/7 without complex approvals. That structure means fixed operational costs, which hit hard on micro-transactions but shrink as amounts grow.
If you're testing us with €1, you'll overpay. Rewup is built for people who need regular access to funds outside traditional banking rails, and If that describes your situation at some point, we're here. If not, there are better options for small one-time transfers, and that's okay.
Thought it‘s a scam, turned out to be real
First I was shocked, seeing the reviews thinking i got scammed because I already ordered and did not get my money.
The only confusing part was the process. After redeeming the voucher on the website, I had to use it again to purchase a PayPal top-up before the money was transferred to my PayPal account. This wasn’t immediately clear to me, so it took a little while to figure out.
Once I understood the process, everything was fast and worked perfectly. Overall, a good experience.
The customer service answered within minutes and helped me. I got my money instantly.
11. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Rewup
Hi there, Daniel!
Thank you so much for the kind words, and for giving us a chance despite the initial doubts. We know how unsettling it is to see mixed reviews before your money comes through, so it means a lot that you stuck with us.
We're thrilled our support team was able to help you within minutes and get your money to you instantly. If you ever need anything, we're always here.
Thanks again, and welcome to Rewup.
I bought 2 paypal gift cards one 10€…
I bought 2 paypal gift cards one 10€ and another 3€ i got to the page added my paypal account email, and it didn't work it told me that failed to redeem, try again later, i just want the money to go to my paypal cuz i wanted to buy my little nephew a brawlstars pass for his birthday and i dont have anymore money on my card to buy it.
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Rewup
Hi, we're so sorry, this is the last thing you needed, especially with your nephew's birthday coming up. We completely understand how upsetting it is to see "failed to redeem" when your money is tied up and you were counting on it.
The good news is that this kind of issue is almost always fixable on our side. Please email us at support@rewup.com with your order number and the PayPal email you entered, and we'll dig into your case right away and make sure your funds end up where they should. We'll get this sorted for you as fast as we can.
my fund in paypal didn't came got…
my fund in paypal didn't came got scammed. i do not recommend the website
22. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Rewup
Hi, we're truly sorry to hear this, and we completely understand how stressful it is when your money is involved and things don't go as expected.
Please know that Rewup is a legitimate, established platform, and resolving payment issues like this is exactly what our support team is here for once we're able to verify the details.
We'd really like to help you put this right. Please reach out to our support team at support@rewup.com with your order number and PayPal transaction details, and we'll personally look into your case and make sure your funds are sorted as quickly as possible.
We're here for you and happy to help.
REWUP voucher (via Eneba.com) broken system
I bought a Rewup voucher via Eneba.com to top up my Google Play wallet. As soon as I redeemed the voucher on the Rewup platform, it was successfully accepted. However, when I tried to convert it into a Google Play code, my order got stuck in a "pending" status for no apparent reason.
When I reached out to Rewup's customer service, I kept receiving the same repetitive replies from their support team. They admitted there was a "technical issue" causing the pending order and simply told me to wait for the issue to be resolved.
They explicitly stated that if the order eventually gets cancelled, the funds will only return to my "Rewup balance" and NOT to my original payment method via eneba.com. My money was trapped in their ecosystem.
To make matters worse, I contacted Eneba.com support, but they completely washed their hands of it. They claimed the transaction was "completed" from their perspective, refused to help, and told me to deal with Rewup. Both companies shifted the blame while my money remained blocked.
UPDATE: I refused to give up and filed a formal PayPal dispute. Only after opening the dispute against eneba.com they finally step in and issue a full refund.
Be very careful with Rewup and Eneba for these vouchers. If you find yourself stuck in this same situation open a dispute immediately.
Rewup Order ID: eb95c088-6294-11f1-aed3-8e4203799bd7
Eneba Linked Order IDs: o-y7xwzqy, o-y7xiy6e, o-y7xifeo
7. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Rewup
Thank you for taking the time to share this, and we're sorry for the frustration it caused.
An order stuck in pending with no clear path to a refund isn't the experience we want for anyone. We can confirm the orders linked to this purchase have now been fully refunded, and we're sorry it reached the point of a dispute before that was sorted.
We've flagged the issue behind the stuck conversion with our team so other customers don't run into the same problem. If anything is still outstanding on your end, please reach out to Rewup support team - rewup.com/support, with your order details and we'll take care of it right away.
Thanks again for the honest feedback. It helps us put things right.
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