Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Unternehmensdetails
Vom Unternehmen geschrieben
Reluxe Jewel is the leading online retailer of authentic, pre-owned luxury watches. Established in 2009 and headquartered in Atlanta, we are a family-owned business serving a global clientele
Kontaktinformationen
Vereinigte Staaten
- +1(213) 712-8067
- support@reluxejewel.com
- reluxejewel.com
4,1
Gut
17 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Easy putting in my order and inventory…
Easy putting in my order and inventory was available to purchase, thank you!
9. Juni 2026
Antwort von Reluxejewel
Thank you for your kind feedback!
We're delighted to hear that placing your order was easy and that the item you wanted was available. Providing a smooth shopping experience and maintaining a wide selection of products are important to us.
We truly appreciate your support and look forward to serving you again in the future.
Best regards,
Antwort von Reluxejewel
Thank you so much for your wonderful review!
We're thrilled to hear that you love the watch. Knowing that you're happy with your purchase means a lot to us.
Thank you for your support. We truly appreciate it and hope to have the opportunity to serve you again in the future.
Best regards,
Purchased watches before.
Purchased watches before.
Quality very good.
Customer service with past purchases and current discount offered much appreciated.
20. Mai 2026
Antwort von Reluxejewel
Thank you so much for your kind review and continued support. We truly appreciate your trust in our products and service.
We have received your new order, and it is currently being prepared. Once your package has been shipped, we will send the tracking information to your email so you can follow its delivery progress.
Thank you again for choosing us. We look forward to serving you again!
Best regards,
Very low quality
The shipping process took 4 weeks. I bought 2 watches and both are very low quality. Both watches the links wouldn’t unscrew, also they look like crap. Honestly these things are just cheap crappy watches. Not worth what you pay. The 36 mil looks like a 26. Very small also. Also same with the 40 mil.
3. Mai 2026
Antwort von Reluxejewel
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations.
The shipping delay was caused by an unexpected customs clearance issue, which is beyond our control. In most cases, our shipments are delivered very quickly and only occasionally require customs processing. We closely tracked your order, coordinated with the carrier, and kept you updated via email throughout the process.
Regarding the product concerns, we have already contacted you directly via email to assist and clarify the issues, including size verification and bracelet adjustment if needed.
We remain committed to resolving any concerns promptly. Please kindly check your email and respond so we can assist you further.
Best regards
I have purchased two watches and the…
I have purchased two watches and the quality and customer service are both amazing
21. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Reluxejewel
We really appreciate you choosing us for your watches! It means a lot to hear that you’re satisfied with both the product quality and customer service from our team.
To thank you for your support, we’ve sent a gift to your email 💝
We truly appreciate your trust and look forward to being part of your next purchase!
The product arrived within the…
The product arrived within the timeframe of when it said it would, and the product was as described. The communication and updates we nice to get throughout the purchase.
21. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Reluxejewel
Thank you so much for your wonderful review! We’re very happy to hear that the product arrived on time and that you were satisfied with our communication and service throughout your purchase.
As a small thank-you gift for your support, we’ve sent you a special gift via email. Please check your inbox 💝
We truly appreciate your trust and support!
Think Twice before Purchasing
Not a pleasant experience. Issues with shipping and the product(s) with this order. Customer service isn’t very helpful either.
10. Mai 2026
Antwort von Reluxejewel
Thank you so much for your order! We’ve received it successfully, and your items are currently being carefully crafted.
Once your package has been shipped, we’ll update the tracking information right away so you can easily follow the delivery progress.
We truly hope you’ll be happy with both our service and the products once they arrive. Your satisfaction means a lot to us, and we truly appreciate your support and patience throughout the process.
Thank you again, and we look forward to delivering a great experience for you!
Excellent I can’t wait for my purchase
Excellent I can’t wait for my purchase. I’m very excited thank you.
6. Mai 2026
Antwort von Reluxejewel
Thank you so much for your 5-star review! We’re very happy to hear that the process was quick and easy for you.
If you need any support or have questions about your order, feel free to reach out — we’re always here to help.
Thanks again for choosing us!
I think this was a good experience
I think this was a good experience, your website is somewhat friendly
6. Mai 2026
Antwort von Reluxejewel
Thank you so much for your 5-star review! We’re very happy to hear that the process was quick and easy for you.
If you need any support or have questions about your order, feel free to reach out — we’re always here to help.
Thanks again for choosing us!
Easy ,convenient purchase !
6. Mai 2026
Antwort von Reluxejewel
Thank you so much for your 5-star review! We’re very happy to hear that the process was quick and easy for you.
If you need any support or have questions about your order, feel free to reach out — we’re always here to help.
Thanks again for choosing us!
Antwort von Reluxejewel
Hi Abdallah ,
Thank you so much for your 5-star review! We’re very happy to hear that the process was quick and easy for you.
If you need any support or have questions about your order, feel free to reach out — we’re always here to help.
Thanks again for choosing us!
No way to contact seller
I noticed that my shipping address has the wrong state. It shows Texas, it should be Missouri.
I can't get my contact message to go through and the number disconnects when I call....I think I got scammed - I still have not been contacted about the correct address.
28. April 2026
Antwort von Reluxejewel
Hi Jerry,
We’re very sorry for the frustration and confusion you experienced.
Please rest assured that you have not been scammed. We are a legitimate business, and we sincerely apologize if our contact channels did not work properly at the time you tried to reach us.
We understand the concern regarding the incorrect shipping state. Our customer support team has already contacted you directly by email to confirm the correct address in Missouri and make sure your order is updated immediately.
Your satisfaction is important to us, and we are committed to resolving this as quickly as possible. If you do not see our email, please check your spam/junk folder or reply directly to us at support@reluxejewel.com.
Thank you for giving us the opportunity to make this right.
Best regards,
Customer Support Team
Antwort von Reluxejewel
Hi Ronald ,
Thank you so much for your 5-star review! We’re very happy to hear that the process was quick and easy for you.
If you need any support or have questions about your order, feel free to reach out — we’re always here to help.
Thanks again for choosing us!
Antwort von Reluxejewel
Hi Chris ,
Thank you so much for your 5-star review! We’re very happy to hear that the process was quick and easy for you.
If you need any support or have questions about your order, feel free to reach out — we’re always here to help.
Thanks again for choosing us!
Easy and fast
9. April 2026
Antwort von Reluxejewel
Hi Richard ,
Thank you so much for your 5-star review! We’re very happy to hear that the process was quick and easy for you.
If you need any support or have questions about your order, feel free to reach out — we’re always here to help.
Thanks again for choosing us!
Quick and easy process on this item
2. April 2026
Antwort von Reluxejewel
Hi James,
Thank you so much for your 5-star review! We’re very happy to hear that the process was quick and easy for you.
If you need any support or have questions about your order, feel free to reach out — we’re always here to help.
Thanks again for choosing us!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
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