Regus - New Jersey, Totowa - Riverview Drive Bewertungen 

My Experience with Regus Totowa – Contract Renewal Issue

I signed a one-year office agreement with Regus, valid until February 2027. Although I do not actively use the office, I have fully honored the contract terms and made all required payments on time.

In October 2026, I received an email asking whether I intended to renew my contract for 2027. On October 12, 2026, I clearly informed Regus in writing, via email, that I did not wish to renew my agreement.

However, when I checked my emails today, I discovered that Regus had renewed my contract for another full year, from February 2027 to February 2028, without my consent.

I contacted Regus immediately. Despite having provided written notice and despite there being approximately three months before the renewal period, I was told that they would not accept my decision not to renew.

I do not accept this situation. I intend to pursue this matter through legal channels and will share updates about the process here so that others can be aware and hopefully avoid experiencing the same problem.

I also contacted the Regus Totowa office and spoke with the manager. Unfortunately, the conversation was extremely disappointing. I found the manager’s communication rude, unprofessional, and far from helpful. There was no genuine effort to resolve the issue.

Please be careful when choosing an office provider. I strongly recommend carefully reviewing contract renewal and cancellation terms before signing an agreement. My experience has been very disappointing, and I would not want others to go through the same situation.

Your receptionist Antonio is a people person who will go beyond the call of duty to assist and solve issues.

Our team's ability to have a designated workspace across the country if they choose to has been terrific.

Great support services from Theresa!! It’s always a pleasure to work with her in arranging my meetings.She’s very helpful!

Staff at the Totowa office are great-walk in and i'm in a room in 1 minute. The website needs some work- you need to enter a country twice and US is at the bottom of the list so a lot of needless scrolling.