Regis Salons UK Bewertungen 99

Epsom Store First visit not again . Asked to sit on a chair not cleaned of previous hair was cleaned when I pointed it out , gown damp and had stains , water cold not asked if ok when being washed .Prices confusing .
Detailed Short cut blow dry £37.00
Short Cut blow dry £56.00 .
what is the difference makes no sense .I told them what I wanted and came to pay to find it was the £56.00 , I asked why got told because it washed ? both prices have a blow dry ? . Rather misleading no help when I questioned them.
Epsom store

Underwhelming expensive service , half head foils (bleach not tint) toner which apparently is the paid for additional conditioning treatment, only applied if you pay the extra 20 quid, so a standard foils wouldn't include toner which is a first for me having had hair coloured for 30 odd years , raised it via email a very short response tells me they are not remotely interested in keeping client s, just won't go back and couldn't in good conscious recommend them

Skye was my hairdressers today and this was my 1st visit to this salon in Birmingham.
She done everything I ask of her and would highly recommend her and this salon,very friendly,professional,excellent customer service is will definitely be back thank you Skye I felt fabulous leaving the hair salon today

She bleached my hair too much and no tonner. My highlights literally look like I have white hair and makes me look older. Also, the semi permanent colour she put underneath, made my underneath hair even darker, not to mention that the colour was everywhere on my ears and neck

If I this this was the result, I wouldn’t have come to this salon . Literally washed my hair as soon as I arrived home. Now I need to find someone capable of doing mu hair.
Total waist of time and money. My hair feels really dried. Avoid Reggis salon in Braehead 👎👎👎👎

Didn't pay what was owed for.good.honest work

Some staff members discriminate based on race. They create their own rules when different people arrive.

Today was my first and last time visiting this hair salon Regis! Horrible experience, zero customer service. I have shown a photo of what I wanted and the lady Shirley said “I will make it beautiful for you “ well it was anything but beautiful… totally wrong hairstyle not what I asked for I had to question everything she did as I could see she is doing something else not what I asked. And the worst part is highlights, I wanted blonde almost white thick strings so it’s visible what I got it’s orange/ brown thin highlights! I just hated it so much I nearly burst into tears from disappointment. When I said to her I didn’t like it and I was disappointed and not happy she just ignored me and everything I said just presented me bill of £150 ! No apology no compensation or good will gesture …Nothing ! Horrible experience and now I have to pay another £150 elsewhere to fix what she messed up.

Have been going to this salon for a few years with no problems and have always been happy with results whoever has styled my hair. However I must say that my last 2 appts have been very disappointing. I was kept waiting for about 1 hour even though I had booked in advance .The stylist did keep apologising but that's not the point but I was willing to overlook that episode as my hair turned out fantastic despite the wait .Went back recently ,I had booked an appt with a certain stylist only to be told when I got there that he was not doing my hair that day ,someone else was !!No explanation as to why ??I can only guess he had been overbooked. He was working on someone else's hair and didn't even come over and apologise .What's the point in booking with a certain stylist just to be told when you arrive that it won't be them actually doing your hair .I have no complaint with the end result my hair looked great but just felt very upset to be treated like that .Dont feel like going there again .

Went to birkenhead salon yesterday ,made appointment on line . Megan was my hairdresser , I must say I am over the moon with my cut & finish. Megan very friendly and polite. I was made very welcome. Will definitely be going back. A***** service Megan Thank you. Jayne.

Today I had the pleasure of getting my hair cutted by Rugova (Croydon Regis) and I couldn't be happier with the results! The team made me feel incredibly welcome and comfortable.
The outcome was exactly what I wanted. My hair turned out smooth, bright.
Overall, I couldn't be more pleased with my experience with Rugova and her colleague. They are very professional, skilled and dedicated. Thank you so much.

Absolutely devastating. I had long hair which became tangled cos I had cancer treatment. Went to the salon in Fenwicks Canterbury. They decided they couldn't disentangle it. So cut the whole lot off. I was so disentoriated so went along with it. Awful. As if you don't feel bad enough when you're ill. The lack of regard for my feelings when they made me feel as though I was being a nuisance still upsets me now.

I recently had the pleasure of getting my hair colored by James (Putney Regis) using the balayage technique, and I couldn't be happier with the results! James made me feel incredibly welcome and comfortable. I travelled all the way from South Harrow to Putney because of the 5* reviews he has and I am happy I did.

He gave me great advice on my hair condition and covering my grey hair, and the outcome was exactly what I wanted. My hair turned out smooth, bright, and beautifully colored, with the grey hair expertly covered.

Overall, I couldn't be more pleased with my experience with James. He is professional, skilled and dedicated. Thank you so much, James, for exceeding my expectations. I will definitely be recommending you to others.

Andra M

Just had the deluxe wash and blow by Alex at Regis Warrington. It was amazing and the new GHD straighteners. Are fantastic. Alex is brilliant 😀😀

Had a terrible experience here today! Do not waste your money coming here . I came around 7 mins late to my appointment and then went to the bathroom. My appointment was at 1pm and did not get seen to till around 1.25 …when the receptionist washed my hair ! Sat and waited in wet hair (washed by the receptionist!)for a further 10ish mins . I did not get seen by the actual stylist I booked in with till 1.45( he was running late with his previous client till then and did not acknowledge me or apologise,) when I brought this up to him he yelled very aggressively , standing over me stating I came 20 mins late so it’s my fault?! … yet he was still working on his previous clients hair nearly an hour after I arrived ! He was clearly running late and refused to admit this, blamed me for HIS punctuality and rushed my hair . No apologies from him . Terrible customer service and the hairstylists are more like trainees.

Last week I phoned bham city center salon to be told I’ll get a call back re a hair appointment query I did not get a call back I called back today a male answered and he was so rude absolutely disgusting telephone manner I would not step into that salon

My daughter paid £170 for highlights . Her appointment was at 11.00 Christmas Eve ! She didn't leave until 3.30 . My daughter's highlights didn't blend in they had a gingery tinge ,she told the hairdresser which suggested more was needed . My daughter was then put at the back of the shop and forgot about . This experience cost £170 we are very disappointed in this shop at The metro centre Gateshead .My daughter was the only client left in the shop , she is very upset about the whole experience .

I prebooked and pre-paid for my hair appointment. Following the appointment, I was informed that I had to pay a small additional amount, which turned out to be due to a price increase that occurred after I had fully paid for the service but before my appointment date. The haircut and service at the salon was very good, as it always is, but they were not able to remove the additional charge. I contacted the company who informed me that upping the price after the service was in line with their business requirements. Essentially, their position is that although the service was prebooked and prepaid, following the delivery of the service they are able to claim additional charges without informing you prior to providing the service. I would advise anyone who has prepaid to determine if they will have to pay unexpected extra charges following service delivery.

UPDATE. Thanks to the manager for sorting refund of deposit.
Paid £50 deposit over a month ago to turn up today told the girl has left they will squeeze me in but will have to wait 2 hours after getting colour on before can get cut and blow dry This is booked as I have a very important interview Wednesday as I work in care days off are rare so booked to get nails done 130 . THEN WONT GIVE REFUND SO EVEN IF I CAN FIND ANOTHER HAIRDRESSER DONT HAVE THE MONEY TO PAY. No one in charge to speak to . What an absolute fff up. I just want to cry . Tried their sister shop super cuts but over 2 hour wait. To be clear did say go online to get refund but couldn’t find a way to do this and the staff didn’t know how 😡

Not a problem with the salon, this is an issue with head office. I was offered a 10% discount for booking an appointment online; however, the offer did not work at checkout and I was charged the full price. I complained online but was told there was nothing they could do!!
Really bad customer service - they simply don't care

Thurrock Regis is a friendly and welcoming salon. It is clean, tidy and well run. Jodie has been highlighting, cutting and finishing my hair now for a couple of years. From the first appointment onwards she listened to what style and colour I wanted to achieve and has then carried this out time after time. Thank you Jodie and the salon team for the great service.