We purchased the Pro Air Wireless Compression system for my wife, unfortunately her condition with severely swollen Legs meant they were unable to fit her needs, her therapist was very impressed with... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
After half a dozen emails, 2 of which were between myself and Dr Peter Fowler, a DHL tracking reference with the item originating from Hong Kong was sent. 4 days later, the boots arrived. Yes... Mehr ansehen
Unternehmen hat geantwortet
I've never left a bad review, and don't wish to, but this is the only way I can see the people are being replied to. I made an order on 14 December and received notification that is had been sent out... Mehr ansehen
Unternehmen hat geantwortet
These recovery boots are hands down the best on the market. I used to go to a local recovery center and pay a premium to use their Normatec boots, but after discovering these, I couldn’t be happier. T... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
The Recovery Project is a modern solution to preventing injury, illness and fatigue on a wide scale. It is a holistic experience of wellness and self-care, backed by extensive experience and knowledge. There is more to recovery than having a stretch after your workout or taking a day off from the gym. The Recovery Project is for everybody and every body, with the underlying mission to ensure that a high level of recovery equipment and knowledge is accessible to anyone. We deliver this through our state-of-the-art technology and equipment, Recovery Zones, Members Lounge and Online Courses to both individuals, such as the general population, athletes, coaches and fitness professionals and groups, including sports teams, gyms, schools and businesses. We don’t just provide the equipment, we also provide the knowledge and expertise to maximise the effectiveness of the equipment and help you get the most out of your recovery. So, whether you’re a health worker or tradie who spends the majority of their day on their feet, an amateur athlete or sports team striving to take your performance to the next level or a gym owner or fitness professional that wants their clients to get more bang for their buck from their training, then the Recovery Project can help.
Kontaktinformationen
Hat 64 % seiner negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
These recovery boots are hands down the…
These recovery boots are hands down the best on the market. I used to go to a local recovery center and pay a premium to use their Normatec boots, but after discovering these, I couldn’t be happier. They offer the same high-quality performance at half the price. Plus, I found a discount code (RECOVERY100) that saved me an additional $100, making them an even better deal. Highly recommend!
No customer service
Ordered an ice batch and got delivered a month later. Went to pump it up for the first time massive rip around the top lid 80cm long. Cannot use it or repair it due to the location of it. Have emailed so many times and tried to contact them through return courier but nothing back at all. $150 down the drain.. stay away

Antwort von The Recovery Project
Recovery zone a bloody disgrace
This company recovery zone is a disgrace and I would not buy anything from this company and wasting your money with trying to get them to send the products - I ordered the combo ice bath and sauna for $499 back in Feb 18th 2024 - I was waiting 10 weeks to get it delivered to my house with numerous emails to them with numerous excuses why I had not received it . We were told we had to wait until the courier delivered it and then tell them we don’t want it . The communication between the transport company and recovery zone was nil existent . They would blame each other . I eventually received my refund but only a portion because I paid through zip so $437 got refunded back to zip after another 6 weeks past now it was another 4 weeks now total 14 weeks or 3 and a half months but they deducted a shipping fee of $32 and a zip refund fee of $30 . I was really pissed off so I contacted recovery zone and they said we have followed there terms and conditions , so I contacted zip and they said they would challenge recovery zone and after 2 weeks I received today my refund of the remaining $62.81 back through the zip account . So this whole process took 16 weeks and alot of poor customer service from recovery zone and I believe they should be investigated with there processes . Go elsewhere for anything else you buy this company is a disgrace

Antwort von The Recovery Project
Brilliant Customer Service
I purchased a recovery bath on 15/12/23 on the 16/12/23 I received an email that there would be a delayed shipment and they would be unable to fulfil the order in time for Christmas and offered a refund if I didn’t want to wait. This was completely unprompted, I took the risk of hoping it would arrive on time and was very appreciative of the update. I did opt for the refund as it was a Christmas gift however customer service like this has left a great name for the business and I will be back to purchase in the future!!
The portable ice bath is wonderful &…
The portable ice bath is wonderful & perfect for my apartment living. Sturdy easy to assemble & collapse when needed. You feel amazing taking a cold plunge & this product makes the experience possible. Quality product I highly recommend this business
So stoked with my compression boots...
From the moment I made contact with Peter and Amanda about the compression boots I have not been disappointed. My order turned up almost immediately. I was especially surprised by the comfort of the cut the boot, the flexibility of the massage patterns and the range of compression available. But then again this is the standard of service and quality of product that Peter and Amanda provide.
Amazing serivice
They appear to be genuinely interested in what they're doing. I am confident that if I needed assistance, they would be willing to assist me. The unit's quality is fantastic, and we are looking forwards to utilizing it on a daily basis.
Great service
Great service, fast delivery and good to get email with instructions. Works a treat has helped my legs in the short time I’ve had it.
Excellent customer service
Excellent customer service. They really seem to care about what they're doing.
Excellent service
Excellent service! Despatched very quickly, then messages and videos messaged to me on the day it arrived, showing how to use, as well as instructions in the pack. I am confident they would be supportive if I needed help. Highly recommend.

Antwort von The Recovery Project
Happy customers
We have received our recovery compression unit and both my wife and I use it. We are very happy with it and recommend the use before or after exercise and before bed at night. The quality of the unit is excellent and we are looking forward to using the unit daily.
Cheers
Pete

Antwort von The Recovery Project
Great product!!
Love the leg compression so much!
Love the leg compression so much! I got it for my partner and he loves the idea of having different settings while choosing what air pressure is suitable for him.
It’s an awesome tool or kit to use when you need to relax your muscles after working out!
Great products and service
Great products and service. Would highly recommend. I ordered the recovery full body system and massage gun. Dispatch was prompt. Helpful photographic and video installation was sent prior to product arrival. The recovery boots are fantastic, every bit as good as the more expensive ones I've used. Massage gun is great too.

Antwort von The Recovery Project
Very friendly and easy to deal with!
Great experience!
Bought a massage therapy gun to help me release some of my tightness (and stress!!) during lockdown in Melbourne. I was kind of doing it aimlessly until Peter gave me some helpful direction. It really made a noticable difference. Highly recommend the recovery project.
Amazing service and facilities.
Amazing place to get rid of the aches and pains from sports and daily wear and tear.
The service is exceptional, and the staff really make you feel welcome and special.
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