Raycom Ltd Bewertungen 190

Nothing to do with their service, but I have been a customer of all the top pro audio websites. I went to look for items today from Raycom and saw how clearly they have copied and/or stolen the design, layout and much more of one of their biggest competitors and I find it massively unprofessional. Shows how good of a job the competition is doing I suppose. Shame on you Raycom.

I am disappointed I couldn’t get any help from customer service. I ordered a microphone that costed me $400 but received an empty box and support couldn’t "help me any further", while being unprofessional. Around 2 weeks of mail exchanges for nothing.

Nice prices, but receiving the item would have been better. I won’t order again.

The service is exceptional! When we contacted support for help, Gemma was amazing. She organised everything very quickly and professionally.

Easy order and the items arrived at a speedy time.

Great service, items arrived next day. Would definitely recommend and order from Raycom again.

I found the web site very easy to use and found a really good offer for the old model Mixpre 6. Shipping was fast and the Mixpre came very well packed. Managed to get a "POwercore 20000 PD" power pack for the Mixpre as the inbuilt AA batteries are only meant to power the device for very short periods.
Overall: pleased with my purchase and well worth the money

Very helpful with my order, which arrived the next day. Excellent service

Fast Excellant service..highlly recommended.

Seamless, troublefree and personable service. Recommended

Another excellent service with a quick delivery of a microphone that’s perfect for what I need.
Thank you.

1st class professional help and very fast dispatch. Secure in the knowledge that help will only be a phone call away with any new kit problems (5 year guarentee great too!) but not expecting any with the very good audio kit I purchased.

Excellent post sales follow-up and delivery.

This is the 3rd time I've been using this supplier, and for many good reasons... To cut straight to the point, the team are:

Professional - The team are extremely clued in when it comes to technical ability with products and I have always been treated with the utmost courtesy and respect.

Knowledgeable - It's great to ask someone in-depth technical question about a product, and know that they are not just pushing units out the door, but the actually have gone to the bother to RTFM!

Efficient - "We'll get right back to you", that's not an exaggeration. Calls are always returned very fast. Emails answered quickly, most times within minutes.

Friendly - It's great to call someome, ask for a dozen specific unique requests, and have people deal with you that appreciate your presence and business relationship, rather that being made to.feel like you are adding unnecessary workload to their day. This is the cherry on top. What a fantastic team!

Thank you again Raycom.

Friction free purchase, next day delivery!