Banned Without Proof, Silenced, and Disrespected – Stay Away!
I was banned from RavenQuest without any clear justification, along with my wife, under vague accusations related to Rule 8.2 of their Code of Conduct. We were simply fishing in the game when a CAPTCHA appeared for both of us at the same time. We responded within seconds — and still, we were banned the next day.
This was not our first experience with unfair treatment. It was the second time I was banned without explanation. My wife's account was suspended after her very first CAPTCHA experience — something we didn’t even know existed in the game, as there’s no proper warning or education for new players.
Trying to seek clarification or appeal was a nightmare. Instead of proper customer support, we were met with arrogant and automated responses claiming the use of bots or macros (which we never used). When I shared my story on their Discord to warn other players, my message was immediately deleted and I was banned from the community.
They even accused me of "threatening" the company simply because I demanded transparency and warned that I’d expose their behavior if it continued. They called my honest appeal an attempt to incite others — a clear abuse of power to silence legitimate concerns.
This company hides behind "terms and conditions" that they interpret however they want, without evidence, transparency, or accountability. And no rule gives them the right to ignore consumer rights or treat players like disposable accounts.
Avoid RavenQuest at all costs — especially if you're thinking of investing time or money. The ban system is opaque, the support team is disrespectful, and your account can be taken from you without warning or proof.
This game is Web3 and uses Immutable tech — which makes this lack of transparency and user respect even more troubling.