Rapid Hotel Supplies Bewertungen 8

The problem was the length of time it took to get the product. The mini refrigerator appears to be very nice.

I ordered an air conditioner from this company on July 3. Today is July 19, and not only have I not received the product I haven’t received a single meaningful update about its whereabouts. The only confirmation I got was the receipt from July 3.

I’ve reached out multiple times by phone, text, and email. One rep told me on a call that it would ship on July 11 and arrive by the 17th. That didn’t happen. I followed up and no reply. I also got a vague text from someone I assume was the courier saying they couldn’t provide tracking info because it was “in the online portal.” Yet no one can actually point me to that portal.

Now I’m getting emails asking me to review a product I haven’t even received. So here’s the review: I’d love to rate the AC, but I can’t review what hasn’t shown up. What I can rate is the service and so far, it’s been frustrating, uncommunicative, and disorganized.

I understand shipping delays happen. What’s unacceptable is the total lack of transparency or accountability. If someone had simply provided tracking or a realistic update, this review might have gone very differently.

Late in delivery

I worked at Rapid Supplies in the content team, and unfortunately, my experience was extremely negative. The work environment is highly toxic, especially for female employees. One of the senior directors, despite already being married with children, is known for his inappropriate behavior toward female staff. On multiple occasions, he made unsolicited proposals to new female employees, promising luxury homes and other benefits in exchange for personal relationships. This kind of behavior is completely unprofessional and unacceptable.

The company culture is rooted in micromanagement and constant surveillance, creating an atmosphere of stress and fear rather than productivity and growth. There are no real benefits provided to employees, and there's a clear lack of empathy from the management team—even in situations where employees’ families are facing health crises or emergencies.

Overall, Rapid Supplies does not foster a healthy or ethical workplace. I would not recommend it to anyone seeking a respectful, supportive, or professional work environment.

Their communication it is horrible. They will not ship your order if there is a problem.
Such as one of the items being out of stock.

I placed my order 9 days ago and still have not received it. I received an email stating that it might be 2 or 3 more weeks.

Great communication through email and phone service. My packages arrived quickly as well!

Andy did what he said he would do. Fast shipping