rangefordvillages.co.uk Bewertungen 

BBQ Siddington Park, the Lamb Kebab was tough. I informed waiters but no apology or replacement was offered.

Great experience in The Orangery..... food and service was fab!

Already rebooked for Sunday lunch :)

The Orangery at Siddington Park- I booked a Mother’s Day lunch for three people on 6th March through the restaurant’s booking system which I got an email confirmation for the reservation! On 11th March I called to amend the booking from three to four people, which was confirmed over the phone.

However, on the morning of 12th March I received a call from the restaurant manager saying they had been experiencing issues with their internet and phone systems and wanted to confirm my booking. To my surprise, I was then told that my reservation did not exist in their system.

Despite explaining that I had both an email confirmation and had already spoken to someone who confirmed the change to four people, the restaurant made no real effort to resolve the situation or accommodate us. The lack of ownership and support was extremely disappointing.

With Mother’s Day only days away, it was impossible for us to find another place for lunch. This left us without the family celebration we had planned well in advance.

For a venue of this standard, the lack of organisation and customer care was very surprising and the way the situation was handled felt both unprofessional and dismissive.

The staff manager at this place is unprofessional . Doesn’t care about over worked and under payed staff.. doesn’t care if that reflects on the people living here and paying good money for an unprofessional service.. all down to the management! The team try their best but it falls on ignorant self centred ears! Management henge needed at the very least!!

Went to Rangeford Wadswick Green today looking for a retirement property to buy. We are in our mid seventies and would like to move to a retirement village.
We have a middle aged son who is disabled and cannot live independently so he will be living with us as his carers. Sadly we were told by a very unhelpful lady that our son cannot live with us in a Rangeford Village.
In their Key Facts documentation, Rangeford state "Subletting is prohibited under the lease but apartments may be shared with an 'Approved Guest'".
It seems like discrimination to me that our handicapped son cannot be an "Approved Guest".
I would advise to steer well clear of a company like this.