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Live table stake £115 went wrong when promo slots went missing after 17 minutes after deposit. Lobby notice gave the same old status note while lunch went cold

eight days for £45! deposits land in seconds, the cashout is painfully slow.

KYC with ID photo; address proof appeared from my account page only after I requested payout. Bonus screen turned the missing update toward guesswork with £70 involved.

Live table stake £86: promo slots went missing after a £175 test after deposit. Bonus screen stayed blank after 13 minutes. Support never explained the change.

Cashier spinner after £17; mobile casino returned me to the lobby with Skrill after one spin. Lobby notice changed without warning while profile status said cancelled.

Refreshed it twice, Promo page for £48: free spins vanished after 9 minutes after I opened Lightning Roulette. Mobile page changed again after the deposit was taken.

checked twice, After one casino refresh: the card payment cleared on ticket #23677 but the casino balance stayed £0. Mobile page contradicted the email at Sat 17:11.

Cashout limits appeared overnight, £50 a day, no email, no warning. Since when?

Tuesday evening I requested £147 through Visa. The status stayed on approved for two days, and support could not explain what was actually being checked

Checked later, Deposit screen Sun 13:43: the card payment cleared with Skrill but the casino balance stayed £0. Email update hid the cashout reason at Fri 17:41.

Tried taking out £46 through bank transfer; it was blocked because the minimum suddenly became £60. Great system, really.

I don't mind learning a new layout, but the qualifying deposit range was easy to miss. The headline focused on the percentage while the minimum qualifying amount sat deeper in the terms. This felt more like poor signposting than a learning curve. It stood out while I was reviewing my account.

Won £48 on Big Bass, went to withdraw, and the whole request was gone from the history by morning. no email, balance just back to what it was before. odd.

Verification after £315; KYC asked for the same utility bill again at Sun 12:32 before withdrawal. Mobile page left the old status visible before I closed the tab.

£17 payout history had the issue first: my bank app had nothing while the receipt on cheap Android said paid. Lobby notice changed without warning with £28 involved.

while dinner was on, Cashback note Fri 8:28 — reload code took the deposit with Mastercard but my bonus area stayed blank. Mobile page changed again with £22 involved.

The bit that annoyed me was Account page after login: cashier, email and profile at Sat 8:39 all disagreed. Cashier screen showed an older balance with £175 involved.

The fees page says nothing about a conversion charge.

My statement shows one.

£6.20 on a £150 payout, and nobody in chat could explain where it came from.