Although mine is an on-line account, which i have the app to use, they were very kind and sent me the policy in print. I don't have a printer and have all my paper work in files for easy access if ne... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Happy with the price overall. However, I was surprised to see that the price on the RAC own website was more expensive than going through comparison sites. Then was directed back to RAC to complete at... Mehr ansehen
Unternehmen hat geantwortet
I insured my car with the RAC in December and also got roadside assistance for a bargain thankfully I have not used their services and no issues with my vehicle and they didn’t overcharge on the renew... Mehr ansehen
Unternehmen hat geantwortet
RAC have been my insurer now for several years. Despite the renewal price increasing, when it actually comes to the amount you pay for excess- I haven't found anything cheaper. Their customer servic... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.
Kontaktinformationen
Vereinigtes Königreich
- rac.co.uk/insurance
4,4
Hervorragend
20.107 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
as a returning customer I find renewing…
as a returning customer I find renewing my insuranse to be so easy and very helpful to renew with no need to trawl through dozens of web site to get a better deal.
20. September 2026
Antwort von RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend
I was pleased to get a reduction in my…
I was pleased to get a reduction in my renewal price.
19. September 2026
Antwort von RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
There is no phone number because RAC do…
There is no phone number because RAC do not wish to speak to customers! Contact is all via bots!
22. September 2026
Bewertung ohne vorherige Einladung
Antwort von RAC Car Insurance
Hi Christopher,
Thank you for your review!
We do have 2 policy types; we have standard RAC, which comes with call centre support, and RAC online-only policy type, which is more budget-friendly and does not have contact center support but has reduced fees and lower premiums so that customers can select what best suits their needs.
If you send your policy details to us at socialresponders@bglgroup.co.uk, we would be happy to assist you with your query. Your case will be dealt with by BISL Limited, who arrange and administer your car insurance policy on behalf of RAC.
Vicky
Worse than appalling - don’t even consider using this company
Worse than appalling. Information I’ve sent to set up a new policy has not been acted on, there has been no linking of my emails and any information or proofs connected to my policy, and my premium on a new policy has been increased exponentially.
I have been charged just under £200 for less than one month’s insurance for my new VW T Cross - I have over 25 years of NCB.
Virtual chat and assistance is less than useless.
I have terminated my policy after a month with a week’s notice, only to be told that the policy is inactive immediately, although payment has been taken for the extra week. I have had nothing but negative experience, contradictions, increased charges and nonesense from this company.
I am so pleased I’ve not had to rely on this appalling service to make a claim.
29. September 2026
Bewertung ohne vorherige Einladung
Antwort von RAC Car Insurance
Thank you for sharing your feedback with us. I'm so sorry for the frustration and hassle you’ve experienced with your new policy, emails, and charges. We really want to get this sorted out for you.
So we can look into this for you, please email your policy details to socialresponders@bglgroup.co.uk. Your case will be dealt with by BISL Limited, who arrange and administer your car insurance policy on behalf of RAC.
Thank you again for bringing this to our attention, and we look forward to getting things reviewed for you.
Vicky
Very good insurance package
Very good insurance package, but the renewal price was off target. You did reduce the price to a much more competitive price, but after another years no claims, why was it so expensive.
It cost you a star!
26. September 2026
FAIR PRICE WITHOUT THE HASSLE
FAIR PRICE WITHOUT THE HASSLE. STAFF EASY TO SPEAK TO, POLITE AND UNDERSTANDING.
9. September 2026
Antwort von RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
first year renewing with current…
first year renewing with current provider for over 10 year
21. September 2026
Antwort von RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Reduced my premium to match alternative…
Reduced my premium to match alternative insurance company
How ever I think you should offer the best price without customer searching
26. September 2026
Because I didn't have to do anything
Because I didn't have to do anything.
Automatically renewed!
26. September 2026
Antwort von RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
I found renewing quite easy
I found renewing quite easy, and was very pleased to be offered the free recovery from you
26. September 2026
Antwort von RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend
Antwort von RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend
Antwort von RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Cost effective and so easy
Cost effective and so easy
Having had to obtain car insurance for over 40 years the way the RAC have gone about supporting and supplying this car insurance as to be the the most stress free easist way I have ever used ..minimal form filling policy explained in a straight forward uncomplicated way and very competitive priced
8. Mai 2026
Antwort von RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Antwort von RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend
Our family has always used RAC because…
Our family has always used RAC because we trust them.
21. September 2026
Antwort von RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend
paid almost the same price as last year…
paid almost the same price as last year +£2 result 😊
26. September 2026
Antwort von RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend
Overall good to enter details
Overall good to enter details, but at the payment stage the quote just shut down, and I had to start from the beginning again.
23. September 2026
Antwort von RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend
Antwort von RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Great service and renewal was easy with…
Great service and renewal was easy with good coverage
24. September 2026
Antwort von RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
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