QVR Bewertungen 

this bundle of 4c hair is awful it sheds terribly, I could pckg up shedding hair into one bag. Very disappointed!!

Buyers should be cautious when purchasing from QVR.

I ordered hair from this company and unfortunately the quality did not match what was advertised. After minimal use, the texture and condition of the hair became very poor. I contacted the company to request a return or refund.

Initially, QVR refused to accept a return because the hair had been used. Later, they stated that the only way to return the product was to ship it to China at my own expense. The cheapest shipping option I found from the U.S. was over $300, which was more than the cost of the product itself. They also attempted to resolve the issue by offering partial refunds of 15–30%, which I declined because the product was not as described.

Because the seller would not provide a reasonable return option, I escalated the dispute through PayPal. After reviewing the communication and documentation, PayPal ruled in my favor and issued a full refund.

Based on this experience, I strongly recommend that buyers carefully review this company’s return policy and consider the potential difficulty of resolving issues if the product does not meet expectations.

Never even put the hair in yet because I was waiting for one more pack. They gave me a tracking number to an item that the carrier never received so after a week the carrier canceled the label and told me to contact seller. The seller qvr has been lying about shipping my item and put it off on the carrier when they never received the item to ship

I ordered the hair Feb 12 and received it on March 1st so that was a strike out for me. Yes I did contact and tracked my order. No I have not installed the hair yet but I plan on it today due to the order coming just in time for the event that I got it for. I wanted to put color in it but now I’m unsure with the reviews I just read. I usually don’t go by someone else’s opinions I use to see for myself. So I will come back with a review of my install( I do them myself). 🙏🏽

Place my order on February 18th and have not received anything yet and there is no shipping information available. Just like others have said, I just received a vague excuse and no shipping updates at all. This is very disappointing and qvr is going to lose a lot of money behind this lack of customer service and the lack of truthfulness regarding the estimation for delivery. If the company is out of certain hair then they should indicate that on their website so people are aware that they will not receive their shipment in 3-5 business days. My order number is 00 00 0-257-518

Soo easy to work with and the hair quality is amazing.

This is BS I order no updated my order is still unfulfilled. It said 4 to 5 business days it’s going on 2 weeks. I can’t get in touch with no one and I really want to cancel my order!!!!

I feel that 1 star is too much for this company! It's taking a while for my order to ship so I sent them a message many times to cancel my order. Instead of canceling it, they keep giving me excuses and telling me to be patient and to wait on the wig! I don't want it anymore and would like my money back. I will contact the Better Business Bureau on them! If I say I want my money back then it shouldn't be a problem especially since the order hasn't been shipped. I will never order from this company ever again.

My bundles were delivered on time as described. The bundles came actually two days before. I can’t wait to my installation date. The hair is so soft and beautiful.

The hair is good. It does tangle at times. The shipping took forever. I was quoted 3 to 5 business days, and it took all of three weeks. If you don't mind waiting, it's worth the wait.

Ive ordered from QVR once before and had no issues but unfortunately this time had a bad experience so I wont be ordering from them again due to the uncertainty. Its been over 2 weeks since my order was placed and it still has not been shipped. I contacted customer service and they advised they have a temporary out of stock, yet the hair on the website does not indicate out of stock, had this been known beforehand I could have saved the trouble and not ordered. They also did not communicate that there would be any delays, which is very unprofessional. If I hadn't contacted support myself I wouldn't even know what was going on. They could not provide an update as to when my order would be completed and just said "can you give us more time". So im here STILL waiting which is very frustrating as there are not updates or communications and I had to cancel my hair appointment due to this and my stylist books out months in advance. This has been horrible and could have been prevented and handled better. Dont recommended doing business with unprofessional vendors.

Ordered hair and they sent it to a completely different location and now they are unresponsive to give me a refund. Save yourself trouble. THEY ARE SCAMMERS

I ordered 5 packs of human crochet hair on January 9th. I expected the hair to ship with 3-5 business days. After waiting for significantly longer time I reached out to QVR via email. They responded with a vague email stating that hair is handmade and that they delayed shipping my order. I had to reach out to get this information. Their customer service is awful, why not reach out to me and explain shipping delay, since they promise 3-5 business days on their website? Despite that, I made an effort to be even more patient. I asked for an estimated shipping time. I received another vague response. After a few business days I followed up with another request for a shipment timeframe and have since been ignored!! After waiting for almost 6 weeks, I decided to request a full refund of all $322 and have not received a response. They do not stick their commitment to respond to customer emails within 24 hours. I give the benefit of the doubt and wait 2-3 days and still nothing! I also tried the number provided via WhatsApp and I got an another vague response unrelated to my delayed order. I will not be ordering from QVR again. Their customer service is terrible!!! They do not communicate with enough detail. They significantly delay communication. They do not keep the timeline commitments that they state on their website for communication or shipping time. They received $322 from me, I’ve received nothing but excuses!!

Just had Kinky straight hair delivered, the colour is not dark brown of mid brown it is a horrible reddish hair a mix or red and orange strands very ugly this hair is $209
For braiding hair, so disappointed. I sent multiple emails and zero response terrible product and awful customer service. I wish I had seen all the bad review prior to ordering because all the beautiful pictures on instagram clearly does reflect the true quality of the products they send out to customers. The hair shaft is very straggly so it’s clear the hair won’t last and no one is responding to my wish to return the hair so this is an expensive lost. I took my old install out so had I to pay for the appointment slot and just leave my own hair out until I get replacement from a reputable UK company. I will never order from QRV again very expensive mistake they are less than one star!!!!

I just received my hair and it’s very soft, light and looks beautiful. Indeed the quality is exceptional.

I just received my parcel and open it, I'm so much in love with the softness how very natural it looks. Sincerely the money is worth it soon I will be uploading my new look.

The hair was easy to use and super light weight

I love this hair - it’s absolutely beautiful! I also received great and timely customer service assistance!

I’ve had great results with water wave crotchet. I have ordered it 4 times and now have the deep wave.

⚠️ AVOID QVR HAIR - MONTH-LONG SCAM AND ZERO CUSTOMER SERVICE! ⚠️

My order (#00000240210, total value $250) was delivered to the WRONG house over a month ago (January). I have proven with pictures that the carrier's "Proof of Delivery" is not my address.

Despite this clear error, QVR Hair has wasted my time with a non-existent "investigation" since January 12th, showing no urgency and suggesting I should "check my neighbors" with a mobility issue.

After weeks of back-and-forth, their final offer for a completely lost, non-received product was a measly 25% refund. They are refusing to send the hair I paid for or issue a full refund, essentially stealing $250 from me.

I have an upcoming installation appointment I will now miss, costing me an additional $50 deposit.

QVR Hair will NOT take responsibility for their logistics failures. If you value your money and time, shop elsewhere. This is unacceptable.

#QVRHair #CustomerServiceFail #ScamAlert #MissingOrder #HairExtensions #BBB