I've been in Quadrabay's verification process for over six months for a Kuwait job application. At first, they responded promptly through my email, and I even left a positive review. Now they refuse t... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Worst company I've ever dealt with. The customer service is terrible. On chat, you wait 2 hours for a response. When you call, you wait in queue, and then the call drops so you lose your credit.... Mehr ansehen
It took almost 50 days, i appreciate them as they had re-opened my account after the deadline as the university results were received. It was bit of a hassle , am happy that i had obtained the certifi... Mehr ansehen
Suppose to give a Zero rating , but mandatory its showing the 5 Stars and should select the at least 1. very poor customer support, no response and zero update. i am waiting more than two months fo... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
QB LLC is an industry-leading Background Screening and Verification Service Provider to Government and Semi-Government entities in the Middle East.
Kontaktinformationen
Vereinigte Arabische Emirate (VAE)
- quadrabay.com
1,7
Ungenügend
286 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 71 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Stay away from this poor excuse for a company
"Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively." Sound familiar? Read the QB replies for every negative review. It's the same C&P rubbish that just serves to give an impression that they're doing something without actually ever doing it.
Their phone number does not work, which they'll try to negate by posting it in the reply to their reviews. Don't fall for it. One number doesn't work at all and the other goes into an option loop.
Their progress dates are auto-generated and don't represent the actual dates.
Their emails are simply a copy and paste without resolution.
Finally, they'll take your money and not complete the service you paid them for in a timely manner.
My application has been stuck with them for over 3 months!
STAY AWAY FROM THIS COMPANY!!!
27. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hi,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
Do not use QuadraBay
Do not use QuadraBay to verify your university degree for the UAE Ministry of Education. This company is very poorly run. Customer service is nonexistent. If you call their customer service number ( +971 600 566 777) to enquire about the status of your application or to resolve technical problems, you will be asked to press 5 to speak with someone. When you do that, it takes you back to the menu options ("Press 1 for this, 2 for that..."). There no way to speak with anyone. They do not reply to chat messages on their website. Email response time is a few days, but the replies seem automated and do not address your specific concerns. QuadraBay asked me to submit my authorization letter for my university 5 times -- each time, asking me to fill in a different local agent name, then finally asking for a wet signature instead of a digital one. After half a year of this, QuadraBay told me it was unable to process my request. They charged me AED 618! For nothing! So I have gone with VFS Global instead, which also verifies degrees.
27. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hi,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
QuadraBay are utter scammers.
QuadraBay are utter scammers.
They took 500AED from me wit the commitment of providing the equivalency attestation of my university degree.
Despite my several attempts to contact them and despite having provided them with the documentation requested , they closed my application and took the money .
This fraudolent business of QuadraBay should be flagged and shut down .
I am so disappointed the UAE Gov let these people free to scamming and scamming.
25. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hi,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
QuadraBay is a scam.
QuadraBay is a scam.
They are very responsive until payment is made—after that, everything stops. I submitted an original, verified degree from a well-known university only to obtain a Letter of Recognition. Even after 5+ months, and despite providing an official university verification letter for MOE UAE, they failed to complete the task.
The degree is genuine, equivalency was already issued, yet QuadraBay proved incompetent and misleading. Screenshots attached for awareness.
Avoid this company.
18. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hi,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
They are very reQuadraBay is a scam and Fraud. ONLINE SCAMMERSsponsive until payment…
QuadraBay is a scam and Fraud. ONLINE SCAMMERS
They are very responsive until payment is made—after that, everything stops. I submitted an original, verified degree from a well-known university only to obtain a Letter of Recognition. Even after 5+ months, and despite providing an official university verification letter for MOE UAE, they failed to complete the task.
The degree is genuine, equivalency was already issued, yet QuadraBay proved incompetent and misleading. Screenshots attached for awareness.
Avoid this company.
18. September 2025
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hi,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
the worst verification company
Worst verification company I have ever dealt with. After submitting my documents to Quadrabay, I personally contacted the university and they responded immediately. I reached the “report preparing” stage within 3 days from the university side, yet the Quadrabay team has taken 13 days and counting just to prepare the report—and it is still not finished. Every time I contact customer service to ask about the delay, the only response I get is “we usually take at least a month.” This is unacceptable, especially when the university itself was fast and cooperative. Extremely poor service and no sense of urgency.
28. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hi,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
UAE Degree Equivalency Experience with QuadraBay
Many people may be in the same situation as I was. When I applied, it was clearly mentioned that degree verification would be completed within one month. Based on this, I applied and waited, but there was no progress.
After sending multiple emails, I was informed that university verification had not yet been completed. I personally contacted the university controller, but the process still did not move forward. I continued to receive email responses, but without clear progress.
After reading Google reviews, I became worried that I might have applied at the wrong place. On 6 November 2025, I received an email confirming that my degree had been verified. However, the internal report was still pending. I was repeatedly informed that they were waiting for a clear report and later the AQRR report from the ministry. During this period, the expected completion date was changed 3–4 times, which added to the stress.
Thank you for successfully completing my UAE degree equivalency process. I truly appreciate your efforts, and receiving the final equivalency is an important milestone for my professional journey in the UAE.
My main suggestion is that QuadraBay should clearly mention the maximum possible processing time, rather than only an estimated one month, so applicants can manage expectations and avoid unnecessary anxiety.
5. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hi,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
I am highly disappointed as I paid 700…
I am highly disappointed as I paid 700 AED for verification 2 months back and they keep asking me for the backside of my certificate and no acknowledgement whatsoever. I regret using this service. Please go for any other means available as my issue is still unresolved .
30. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hi,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
Worst service ever
Worst service ever. I paied twice then at end had to do the job by myself. Think twice before trusting them, and get your documents verified through any other company
1. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hi,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
be careful of this company
be careful of this company , I applied for application 6 months ago and when i follow up after 2 months they said i didnt pay that why my application on hold even that i paid from day 1 , after sending them back the receipt they start telling there is problem in my university and when i ask them to send me any reference to follow up with mu uni they didnt give me anything and when i ask my uni to check if there is any application from this qudrabay they said nothing there so I ask to cancel my application and make refund and they reject
11. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hi,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
Worst company no response have been…
Worst company no response have been following up for so long with them
29. November 2025
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hi,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
I had applied through them for…
I had applied through them for equivalence degree. They informed that documentation are with my institution and when I cross verified about it. Institution told they have received nothing. Also over email now I am receiving not many response from them. I am think how to get refund or complaint in Uae about this company. Seems they are scam.
27. November 2025
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hi,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
I engaged Quadrabay Verification…
I engaged Quadrabay Verification Services LLC on August 25, 2025, to verify my academic qualification. Despite providing all required documentation multiple times, the process dragged on for nearly three months with zero transparency, repeated delays, and no accountability.
On November 21, after weeks of frustration, I finally received a call from Quadrabay at 7:00 PM. Instead of resolving the issue, the representative made an ignorant and insulting suggestion that I was the cause of the delays—an absolutely unacceptable and unprofessional response.
I requested a full refund during that call, which was initially declined. Later that evening (8:10 PM), I received an email confirming that my refund had been processed.
This experience reflects a serious lack of competence, customer care, and integrity. I have now formally cancelled my service and escalated the matter to the relevant authorities.
Avoid this company at all costs if you value professionalism and timely service.
21. November 2025
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hi,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
Do not deal with them
The worst company I have ever dealt with. I am trying to obtain a certificate of equivalence for my educational certificate through this company.
At this point, my application has been pending for six months (since June), and they refuse to give me any kind of timeline. The staff are completely unprofessional and irresponsible. I'm not sure that working with Dataflow will be any better, but you can try — it can't be worse than Quadrabay.
17. November 2025
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hi,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
world worst customer care service,even…
worst customer care service,even if you send multiple e-mails , they never look into that. To reach to get connected their representative via customer care officer you have to wait on phone minimum an hour in the queue
9. November 2025
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hi,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
I want to visit your office in dubai…
I want to visit your office in dubai can you send a adress
5. November 2025
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hi,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
Zero customer service
Have sent two mails and tried reaching you
, calls automatically disconnect and mails no reply
MOHRE should review your services levels and commitment which is never on time
5. November 2025
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hi,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
Refund Request
Thank you for your response. The refund request has been resolved and closed satisfactorily
15. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hi,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
how to raise complain quabray
I have been facing an unacceptable delay in my degree equivalency process for over two months. Despite sending hundreds of emails and messages, I only receive the same automated computer-generated responses that every customer gets — with no real action or update from the Quadrabay team.
I personally contacted my university, and they clearly confirmed that they have not received any email or verification request from Quadrabay regarding my degree. I have shared all the evidence with their team, yet they continue to waste my time and money.
Quadrabay appears to be operating irresponsibly, misleading customers, and exploiting people who trust their services. This is not just poor service — it’s a scam that is damaging the future of many applicants.
Authorities in the UAE should take serious action to investigate and shut down such fraudulent operations. People’s money and time are being wasted, and their future is being put at risk because of this company’s negligence.
28. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hi,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
Poor service
Very poor response
All my payment gone waisted
21. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hi,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
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