QBE Europe Bewertungen 230

Absolutely disgrace of an Insurer. Should be ashamed of how they operate.

Cannot describe how awful I think this company is - they squeezed my law firm out of business after they had done a phenomenal job for us. Wouldn’t use them if they were the last insurance company left standing!

Horrible company ! shut down notary express while it is a thriving business ! we couldn’t be more disappointed & on a whim , just not right!

Awful company that badly treat small business to the point of closure.. Notary Express in Norwich were the most efficient, effective, caring, compassionate and professional firm we have ever come across.

This is an organisation that does not understand risk and as such should not be trusted in anyway what so ever. Steer well clear.

Faceless, heartless and emotionless big company. Notary Express were the caring, compassionate, personal and professional film - shame on you!

Without any good reason or consideration for staff and clients they withdrew insurance from the solicitors firm I was using. Their inability to effectively evaluate risk and the profitability of a company is quite shocking. Seems like algorithms are used rather than educated decisions

They are a monopoly! Crushing to so many great small businesses. Where is the job protection? Customer choice?

Appalled by your treatment of small businesses.
If I could give zero stars I would.
You need to do better.

Why would you shut down a thriving business? Notary Express have been fantastic. You’ve shut them down seemingly on a whim!

Disgraceful behaviour.

QBE stands for Quite Bad Experience. Says it all really. AVOID AT ALL COSTS.

THEY DESTROYED MY BUSINESS

We had a thriving, profitable law firm, with only 1 small paid claim in 8 years (much better than other law firms and I had even offered to repay it), with 24 staff, generating over £500,000 for charity, which I had built up through hard work over 8 years.

QBE trampled our ambitions into the ground and forced us to liquidate over Christmas. Words cannot even begin to express how awful this has been for everyone.

We have a car and bike insurance with QBE, so I rang them for a quote for my caravan. The online process was not working, so I rang their call centre for a quote over the phone. Talk about over the top prices. The quote was 3 times what we are paying. Shop around.

DO NOT USE THIS COMPANY. 6 months after a burst pipe in my wall cavity between my bathroom and bedroom, still no satisfactory result. The amount of time I have taken off work to allow many different trades people in is unreasonable to say the least, qbe tried to charge me twice for the excess, they try and wear you down with the unorganised service and speaking to numerous claims officers , and you have to do all the chasing. They want you to give up and fix it your self. Happy to take my premium for over ten years, but want to screw you offer when you want to claim. Disgraceful is the most polite word I can use. AFCA is the next step for me.

Changed insurance company through a broker in sept 2020; broker arranged for QBE to insure my vehicle. Unfortunately needed to make a claim only a month later. Found the QBE staff very helpful throughout and with backing of the broker got a quick and fair settlement so that I was able to get a replacement van and also claim for personal possessions. QBE staff were always polite and helpful whether by phone or email.

Very unprofessional and rude customer service .

Terrible Claims Handlers, I've called multiple times and can't seem to get a hold of anyone who can help or knows what's going on.

Accident and injury insurance with this company - wouldn’t bother. As soon as something happens they may well refuse to renew your cover when your policy comes due. This happened to my son after a minor claim and left him in a difficult spot when his injury reoccurred.

Horrible company. This is a predatory scam. It's impossible to cancel your service with them, and impossible to reach anyone on the phone or by email. I tried cancelling my service when I moved and they charged me anyway. Multiple attempts to reach them and rectify this lead to a letter threatening that my account was delinquent and would be sent to collections if I did not pay them. DO NOT USE THIS COMPANY!

If I could give QBE renters insurance a zero I certainly would. They have been a nightmare to deal with! My 88 year old Aunt was renting an apartment that was requiring renters insurance. QBE was the recommended one. I signed her up and have been paying this out of my account. Unfortunately she passed on 9/21/20. I have called multiple numbers and emails supplied by their "customer service ". I supplied death certificate and power of attorney as requested which should not be necessary as the apartment is no longer rented. Not only have they not canceled the coverage they charged me for October! I am furious! DO NOT DEAL WITH THIS COMPANY!