I ordered two puzzles as gifts but when they arrived there was no photo of the puzzle on the box, thereby making it impossibly difficult to do. Apparently I chose category 3 which doesn't have a pict... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We have bought 2 puzzles now. Quality is excellent and delivery was fast. I am about to buy the frame and glue. When ordering, make sure you choose a photo that will make a good puzzle, and not just... Mehr ansehen
Thought I would treat my daughter to a personalised advent calendar as it was the first one with her daughter and my granddaughter. Everything looked good until there was one piece missing out of t... Mehr ansehen
This is not a UK company They do not deliver as promised and then hide behind terms & conditions. Ruined a lockdown birthday surprise for my 75 year old Mother. Wish I'd read Trust pilot first.... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
A photo puzzle is always a great gift idea. We offer photo puzzles with 100, 200, 500, 1000 or even 2000 pieces and the heart-shaped jigsaw puzzle with 600
Kontaktinformationen
Deutschland
- service@puzzleyou.co.uk
- puzzleyou.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 25 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Puzzle never turned up
Puzzle never turned up. I assume UPS delivered to the wrong address, because they didn't come anywhere near my house.
The contact page didn't work when I tried to report the problem. I then tried to phone the support number and got cut off almost immediately as it was too busy.
Finally I got a response a day later and their customer support chased up UPS who were unable to locate the package. I was given an immediate refund, but it left me without a valentines present and no idea who received the rather dodgy picture of me and my girlfriend!

Antwort von puzzleYOU UK
A really thoughtful, quality gift
We were given a 1000 piece collage puzzle for Christmas by my son. It was a fantastic gift, as the photos produced such happy memories, and the puzzle itself was well made, and challenging.
A really good quality, thoughtful gift
Use this company at your own risk!
I recently ordered a photo jigsaw from this company and the delivered, printed jigsaw was totally unfit for purpose.
There are several multi photo templates which should be removed from the order process to prevent other customers from making the same mistake.
On contacting Customer Services I was simply told it was my fault.
I would advise all customers to chose other companies with a higher regard for ensuring their product meets customer expectations.

Antwort von puzzleYOU UK
A good quality jigsaw
A good quality jigsaw, fits very well in the frame that I bought together with it, looks great.
Very responsive and helpful customer service
My puzzle didn't arrive but puzzle you immediately responded to me contacting them and we're quick and very polite with every response email. They were happy to reinburse the cost and I found them very friendly and helpful.
Incomplete product sent
Incomplete product sent.
I ordered the 2000 jigsaw puzzle for my Nan and on completion my Nan noticed a piece was missing. I have tired to contact the company on numerous occasions via email, via their own ‘contact us’ page and via phone. My Nan would like to complete the puzzle which she is very happy with, with regards to quality. But sadly a piece is missing and we are now at a loss as to how to go about obtaining the missing piece.
Non UK company delays due to Brexit and customs
Please be aware even though this is a UK website with UK contact number the company is not a UK company product is shipped from Germany, This is not made cler durring orering only when you start searching the company and find there addresss, Add Brexit mean misse delivcery and missed surprise. I would avoid and use a true UK company from now on.
We have purchased several of the…
We have purchased several of the puzzles and have been very happy with the quality of product and the quick turn around from order to delivery.
Special present
This was an extremely easy procedure to get an excellent result - my parents love their Jigsaw!
A unique puzzle
It was so easy to download photos and create a unique puzzle. Was a gift and the recipient was absolutely delighted.
Delighted
I have bought a puzzle of my daughter and her boys as a present, I am absolutely delighted with it and I am sure she will be when she receives it. It arrived much quicker that I expected and was well packaged, thank you so much mypotopuzzle.
Recovery jigsaw
I ordered a jigsaw with 15 pictures of my grandson. Having enjoyed doing it myself, I packed the pieces of each picture separately. He has been doing it picture by picture during his convalescence from a serious operation.
I was very dissapointed
I was very dissapointed with my latest jigsaw the colours did not reflect the origional picture. I contacted myphotopuzzle who were less than helpful and said I had sent a poor photo which I had taken with an expensive camera in bright daylight. The jigsaw was of my wedding cards so there was a variety of colours but the jigsaw is dull creams and greys and the bright colours looked washed out.

Antwort von puzzleYOU UK
Great website for custom puzzles
Myphotopuzzle.co.uk is a wonderful site for ordering custom picture puzzles. I have made already 8 orders through them, including family photo puzzles. Even when 2 puzzle pictures came slightly damaged, myphotopuzzle.co.uk gave me a free one as compensation. Very positive and helpful service.
Granddaughter loved the picture puzzle
I bought this for my Granddaughter's 4th birthday, she loves puzzles, and was delighted with this one with all her family members on it. She is a whizz at puzzles, so the 48 piece was quite easy for her to complete, next time I'll get her a larger one
Spot on
Couldn't fault the product or the service. Both top notch.
Disapointed
The picture I sent has been cut around the edges and some important parts are not showing, I find this disappointing, it may be my picture was slightly oversized, though I am sure it fitted the correct layout. Surely someone could have just reduced it so everything was included if there was any incorrect alignment.

Antwort von puzzleYOU UK
A very personalised special gift!
It was the most wonderful personal 60th birthday gift for someone it is very difficult to buy for but who loves jigsaws. He was elated receiving a jigsaw of him doing a jigsaw. Really hit the spot! So well made, well boxed, inexpensive and speedy delivery. I highly recommend the company.
Photo Jigsaw puzzles
I have purchased two of these personalised photo puzzles now. They make fantastic presents for any jigsaw lovers. The quality, delivery service and website have all been excellent and easy to use. I will definitely use them again and fully recommend.
Easy to order and came quickly
Easy to order and came quickly. Lovely present for 80 year old grandparents who do a lot of jigsaws and they report it is of good quality.
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