Pure Romance Bewertungen 1.023

TrustScore 1.5 von 5

1,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I do not understand buying and not being given any kind of proof of what you ordered. I had a party and was never told what amt was sold. Even tho I got a certain percentage from sales. You have peopl... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I put one star only because there is nothing lower to rate them with. I saw reviews about their bad unresponsive nonchalant customer service which ought to be rebranded as their Customer Abuse departm... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I have been purchasing Pure Romance for the last 12 years. My go-to product was always Coochy until I finally ventured out and tried new things. I have learned so many new things about sexual health s... Mehr ansehen

Bewertet mit 1 von 5 Sternen

My husband is a legitimate sex therapist and the fact that they style their consultants as educators is offensive. Almost every single cream and lotion and lube has fragrance in it, which is a one-... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Geschäftsstelle
  2. Sexshop
  3. Sexspielzeugladen
  4. Wellness-Programm

Vom Unternehmen geschrieben

Pure Romance is the world's largest in-home party company specializing in relationship-enhancing products. At Pure Romance, it's not just what we do, it's how we do it. To us, success has never been measured in sales. What we do is bigger than that. Our mission has always been to empower women. To give them a safe environment to learn about sexual health and to give them permission to know their bodies, strengthen their romantic relationships, and to encourage open communication with their healthcare providers. It's these experiences that have made Pure Romance not just a company, but a movement to enhance the lives of women everywhere.


Kontaktinformationen

1,5

Ungenügend

TrustScore 1.5 von 5

1023 Bewertungen

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Bewertet mit 3 von 5 Sternen

I loved the products so I became a consultant...

I loved the products so I became a consultant, it also helped that my sponsor convinced me that I could make enough that I wouldn't need to.work my 9-5. What the other reviews are saying about trickery when booking parties is true. That's how I was trained and because I didn't like the trickery I didn't do it, and I made absolutely nothing. Whenever you win anything its sample packets or cheap things.

19. September 2020
Bewertung ohne vorherige Einladung
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Antwort von Pure Romance

Hi S! Thank you so much for taking the time to leave us this feedback. We are sorry to hear you arre not enjoying being a Consultant. At Pure Romance, ensuring our customers are 100% satisfied and providing quality customer service are top priorities. Please contact our customer service and tell us more about your sponsor and let us know how we can help you: https://pureromance.zendesk.com/hc/en-us/requests/new

Bewertet mit 1 von 5 Sternen

I gave you a 1* because…

I gave you a 1* because I was happy with O, Whipped, & great head products...HOWEVER The Amp product made burn gave me a sort of rash & it hurt me! I'd think it wouldn't be much different then O product? Though O is a sort of cream, & Amp is a gel.
Really wish you had a $ back guarantee or could just send me O to replace the Amp.

11. September 2020
Bewertung ohne vorherige Einladung
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Antwort von Pure Romance

Hi Tracy! Thanks so much for leaving this feedback. We're so sorry to hear about your experience with Amp. If you experience any discomfort when using a product, please stop using it at once. We hope that we can help you with this issue. Please fill out a form for customer service and they can try to help you: https://pureromance.zendesk.com/hc/en-us/requests/new

Bewertet mit 1 von 5 Sternen

Save your money and go to a store…

Save your money and go to a store instead. All the consultants want you for us to join and money. Pure romance only cares about you moving up in the company by getting others to join. The same products are sold on other websites!!! And I found bigger bottles of coochy for the same price in store! Very overpriced and shipping took forever! But they hounded my friend when she had problems with shipping? Lol

5. September 2020
Bewertung ohne vorherige Einladung
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Antwort von Pure Romance

Hi Katie! Thank you so much for leaving this review. We are so sorry to hear you do not like the pricing on our products. Our prices reflect the high-quality of the products. As for shipping, we want to give the best service possible, so that you can enjoy our products that are delivered promptly and safely with a trustworthy shipping company. If you have any more questions or concerns, please contact customer service here: https://pureromance.zendesk.com/hc/en-us/requests/new

Bewertet mit 1 von 5 Sternen

I purchased the hot and bothered…

I purchased the hot and bothered vibrator, the first time it was used it worked great, after that it has not worked properly.
I put in new batteries, it died it’s thing for maybe 10 minutes then turns off
Put new batteries in again and again it shuts off.
I contacted the consultant who said it was past the warranty, (purchased as a gift three months before the anniversary)nothing she could do. I contacted Pure Romance and was told that since it was purchased through a consultant I had to go through her, but since past warranty nothing she could do. Let me also say that I purchased numerous brands of batteries at numerous prices, right now I have invested more in the cost of batteries than the cost of the hot and bothered.

4. September 2020
Bewertung ohne vorherige Einladung
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Antwort von Pure Romance

Hi Colleen! Thanks so much for taking the time to leave this review. We're sorry to hear you're having issues with Hot and Bothered. At Pure Romance, we strive to make sure our customers are 100% satisfied. Unfortunately, we can only give you a duplicate product if you contact us within 30 days of your invoice date. If you would like to tell us more about your experience, please fill out a form for customer service here: https://pureromance.zendesk.com/hc/en-us/requests/new

Bewertet mit 1 von 5 Sternen

BE CLEAR WITH YOUR CUSTOMERS

I was told I “won” a party and a bunch of other things such as credits and raffles and free product, etc. so I went ahead and invited a bunch of my friends who attended the event, only to find out I don’t get any of that. If my consultant would have been clear and answered my questions adequately, I wouldn’t have even had a problem, but what she advertised to me was COMPLETELY different than what I received. I have a few friends interested, one who was going to book a party AND order, and another friend who was gonna put in some orders on payday and neither of them are moving further with purchases or parties, because of my result. Quiet annoyed. I didn’t expect anything more from her than what she said I’d receive and I didn’t even get that. What a rip off.

24. August 2020
Bewertung ohne vorherige Einladung
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Antwort von Pure Romance

Hi Kait! Thanks so much for giving us this feedback. We're so sorry to hear about your experience with a Consultant. We encourage our Consultants to thoroughly communicate with their customers throughout the sales process -- we're disappointed to hear this was not the experience you had. We are eager to assist you and to make this right. Please fill out a form for customer service here: https://pureromance.zendesk.com/hc/en-us/requests/new

Bewertet mit 1 von 5 Sternen

Supports home wreckers go use toys on yourself

This company allows women who have cheated on their husband had a child with the man they aren’t married to trick the man they married into believe it was their child to later get divorce papers served to them and then defend a woman who has actively tried to break up a marriage and stalk the family. Never trust a company who tried to empower women by defending a woman who wants to wreck others relationships and not own her mistakes. Never again shall I look at this company. You really messed up by defending a woman who does this to a family but also her own family by cheating and having to explain to her kids “ yes daddy isn’t who you think he is I slept with a man and now neither want to bring in your life” no one wants that as a consultant. Fix your standards or suffer but this won’t be a company I support for empowerment

21. August 2020
Bewertung ohne vorherige Einladung
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Antwort von Pure Romance

Hi Gabriella! Thank you so much for giving us this feedback. We're so sorry to hear about your experience with a Consultant. Whether you order from our website or a Consultant, we always want to ensure that you have a pleasant experience! We are committed to providing quality customer service and are eager to assist you to make this right. Please submit a form for our customer service here: https://pureromance.zendesk.com/hc/en-us/requests/new

Bewertet mit 1 von 5 Sternen

Horrible Experience

I went to a Pure Romance Party in Olympia, WA. The Host was Joanna James. She was Drunk and probly high doing the party. You could smell alcohol on her.. pretty crude behavior.. kept talking about her gang bangs and gave my friends husband some hormone that makes men horny.. tried to pick up her husband in the parking lot and gave her number to him.... products were poor quality and took about 3 months to get them after people bought them... Horrible Experience..

19. August 2020
Bewertung ohne vorherige Einladung
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Antwort von Pure Romance

Hi Ashley! Thanks so much for giving us this feedback about your experience with a Consultant. We strive to make sure customers are 100% satisfied, whether they order from a Consultant or our website. Someone from our team will be reaching out to you about your experience.

Bewertet mit 4 von 5 Sternen

Horrible smell from Get a Grip

I bought the Get a Grip or Hand Jive, I wanted to surprise my fiance. It's a good product, but the smell of it just didn't allowed us to have a great experience. I bought the cleaning spray, and I have washed it before and after to try and take that smell off. I don't know what to do. I won't be able to use it again unless the smell is gone. It's a bit disappointing because I spent a lot on the products. Is there any way you can think off to clean it and take the smell away?

2. August 2020
Bewertung ohne vorherige Einladung
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Antwort von Pure Romance

Hi Yori! Thanks for leaving this review. We're sorry to hear you do not like the smell of Get a Grip. You may like pairing it with one of our most popular lubricants, Just Like Me - Sugar Glazed Donut.

Bewertet mit 5 von 5 Sternen

I purchased the Coco Glow medium-dark…

I purchased the Coco Glow medium-dark tanning cream. It's THE BEST tanning cream I've ever used. I'm a very white red-head who mostly burns if out in the sun. I used a small amount on my arm & legs. It goes on white and rubs in clear. It tans without any streaks, no "orange" color, just a beautiful tan that continues for a whole week so far without fading. I'm ordering more!

19. Juli 2020
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Nope

I bough a GPS, “O” the enhancement cream and one outfit and I spent 90$!!! For for 1oz tubes!! Insane! Anyway I tried them and they are not absolutely worth the money. I surely will NOT buy these products again

19. Juli 2020
Bewertung ohne vorherige Einladung
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Antwort von Pure Romance

Hi Sonia! Thanks for the review. We're sorry to hear you have not enjoyed our products. At Pure Romance, we work to make sure customers are 100% satisfied with our quality service and products. We do recommend you only use two pumps of GPS each time you use it. Also, with O - Vanilla Frosting we recommend using only a pea-sized amount with each use.

Bewertet mit 1 von 5 Sternen

Racist Trash

I got a vibrator and it didn’t hold a charge for very long. It takes forever to charge. Also the consultant has a Facebook page and put up a racist meme. This company and their products are trash.

11. Juli 2020
Bewertung ohne vorherige Einladung
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Antwort von Pure Romance

Hi there! Thanks for giving us this feedback. At Pure Romance, we strive to make sure our customers are 100% satisfied with our quality products and customer service. We also value inclusivity and do not condone any forms of racism. Please email us directly with the Consultant's name and Facebook URL to customerservice@pureromance.com. You can also submit a request through our Customer Service Inquiry Portal where someone can further assist you. https://pureromance.zendesk.com/hc/en-us/requests/new

Bewertet mit 5 von 5 Sternen

Absolutely love the pure romance…

Absolutely love the pure romance products they are well made and designed for all the right spots. The bath line is over the top. The bath soak is great to ease stress and help with anxiety. Cannot wait to get my new nighty to show off to my hubby.

23. Juni 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Just made my second purchase

Just made my second purchase! I am loving the quality and ease of use of the PR products! My consultant Valerie Suraci was an awesome woman to work with, made it very comfortable to order from, put my fears aside of being a “newbie toy user” and she’s really easy to talk too! Totally recommend her and the products. ❤️

22. Juni 2020
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Pure Trash

I attended a party years back for an old friend. Some toys were okay. The Bullet was impressive but not my thing. The hostess was friendly and told some wild stories and shared some great humor. And then came the signature lubes, and I mentioned concerns about allergies/irritation, whence the hostess "assured" me everything was money-back guarantee, if not satisfied. I reluctantly ordered the spearmint scented in the 1oz 'trial' size for $23. The hostess claiming it "drove you over the edge with its deep tingling sensation, better than any commercial brand". Well I applied barely a dot sized, and it didn't tingle but BURNED! I quickly washed it off with a cold cloth and then phoned the hostess asking for my refund, and she got rude and condescending, asking if I'd 'used it correctly' - because apparently I'd never used a personal lubricant in my adult life. Which was utter b.s. Before telling me I could mail it to her (at my expense) and she'd happily refund me $5! I told her I wasn't accepting a quack refund for the $23 I'd spent on the crap lube.

22. Juni 2020
Bewertung ohne vorherige Einladung
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Antwort von Pure Romance

Hi there! Thanks for giving us this feedback. We're sorry to hear you have not had a good experience. At Pure Romance, ensuring our customers are 100% satisfied and providing quality customer service are top priorities. Furthermore, we encourage our Consultants to thoroughly communicate with their customers throughout the sales process -- we're disappointed to hear this was not the experience you had. We are eager to assist you and to make this right. Please submit a request through our Customer Service Inquiry Portal where someone can further assist you. https://pureromance.zendesk.com/hc/en-us/requests/new

Bewertet mit 1 von 5 Sternen

Worst consultant ever.

I attend a virtual pure romance meeting. The consultant was only on the video for 16 minutes and when someone asked a question she informed them that they weren’t allowed to ask questions. Just listen. After 16 minutes she ended the meeting then put up an online ordering page on Facebook. Still not letting or giving anyone any information. I ordered and received my order. Still not impressed with the consultant. My order actually came with a malfunctioned product so I contacted the host to get the consultant Facebook information so I could see what the next step was. Was she ever rude , insulted me and said she was on the board members so she can do or not do whatever she wants. Basically she is untouchable in the pure romance company. All I wanted was to replace exchanged my malfunctioned product. Not get harassed and bullied by a consultant. I blocked her from Facebook after she insulted me for ordering the product like its my fault it didn’t work then she lied the the host to get my private number only to bully and Tell me off more. I blocked her there too. I have hosted and attending my fair share of pure Romance party and always enjoyed myself. However if this is how board members are allowed to act I will no longer give my hard earned money to a company that bullies and harasses consumers. Like I said I only wanted to know what my next step would be to correct the malfunction and I got harassed for hours by this lady.

16. Juni 2020
Bewertung ohne vorherige Einladung
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Antwort von Pure Romance

Hi Valerie! Thanks for giving us this feedback. We're so sorry that you did not have a good experience at the virtual party. At Pure Romance, ensuring our customers are 100% satisfied and providing quality customer service are top priorities. Furthermore, we encourage our Consultants to thoroughly communicate with their customers throughout the sales process -- we're disappointed to hear this was not the experience you had. We are eager to assist you and to make this right. Please submit a request through our Customer Service Inquiry Portal where someone can further assist you. https://pureromance.zendesk.com/hc/en-us/requests/new

Bewertet mit 1 von 5 Sternen

I spent 34 dollars total for a sample…

I spent 34 dollars total for a sample sized bottle of product? That is crap.

10. Juni 2020
Bewertung ohne vorherige Einladung
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Antwort von Pure Romance

Hi Jennifer! Thank you for taking the time to leave a review. We value your feedback and appreciate you taking the time to tell us about your experience. Based on the amount you spent and the description you've provided, we assume you may have purchased one of our enhancement creams. Our enhancement creams require a pea size amount during each use; nevertheless, we are sorry to hear you're not satisfied with the bottle size. We'll pass this feedback to our Product Development team. If you would like to speak with a member of our team about your concerns, please submit a request through our Customer Service Inquiry Portal where someone can further assist you. https://pureromance.zendesk.com/hc/en-us/requests/new

Bewertet mit 1 von 5 Sternen

Received order on 6/08/20

Received order on 6/08/20. It was NOT what I ordered. Very dissatisfied. I ordered an oil and received eyebrow shapers and a bottle opener. The envelope was never sealed. I would like a refund.

10. Juni 2020
Bewertung ohne vorherige Einladung
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Antwort von Pure Romance

Hi Gertha! Thank you for taking the time to share your feedback with us. At Pure Romance, we pride ourselves on quality, service, and ensuring that each customer is 100% satisfied. We never want to cause inconvenience or frustration, and we apologize for the difficulty you had with this order. This is not at all the typical experience we expect a customer to have, and we're eager to make it right. Please submit a request through our Customer Service Inquiry Portal where someone can further assist you. https://pureromance.zendesk.com/hc/en-us/requests/new

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