Despite as advertised the products are…
Despite as advertised the products are in fact (as others have noted) shipped from china so there is some uncertainty there around the U.K based claim.
From shipment to delivery it took 20 days despite them claiming it would take 5-10. I made 3 attempts to contact them via email and their contact form on the website but no such luck with a response. I would imagine if your products don’t arrive or you need to process a refund that this could be challenging.
I was relieved when the products did arrive, they are as described and appear to be made well and I’m looking forward to using them. They will be a nice addition to my kitchen.
Would I purchase from them again? Probably not, purely based on the delays and lack of response to my request for updates on the whereabouts of my parcel.
These weren’t cheap items and when paying for a premium product I would expect there to be a premium team responding to queries as well.








