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The agent in chat said KYC passed. Twenty minutes later the cashier demanded address proof again. Brilliant little circle.

The welcome offer said x25 on the banner, but once I deposited the terms page showed x50
Support just quoted the fine print back at me instead of explaining
Felt like a con and I wont be topping up again

lowered my deposit limit from my phone after leaving the gym. the new amount showed up on the account page after i logged in.

I only used a small amount, yet several advertised games were missing. The account area gave no useful context.

downloaded it yesterday, slots load and run no problem

Support scripts ignore my cashout question

the responsible play page describes four tools. the cashier links to none of them and the app carries none. so the only route in is a footer link on the desktop site, precisely where nobody looks when they need it.

asked on the 2nd for the weekly deposit cap to come down and it applied on the 6th. four days is a long wait for a change meant to protect you, and the page gives no reason why a decrease waits at all.

KYC showed no missing files until I tried to cash out.
Then it asked for a address file and moved my withdrawal into review at the same time.
The issue stayed unresolved in the history.

A browser reload erased the round from game histroy

Raised ticket #4471 on Sunday evening, still no update six days on

after tea the cashout button greyed out right after I chose Skrill Another method was shown, then disappeared too. I had a small win sitting there and zero clear way to move it Honestly exhausting.

The reality check reminder has switched itself off twice this month!

round history refreshed and lined up with the balance

The search shows Eye of Horus but tapping it does nothing

before breakfast, my 35 dollars withdrawal was still marked processing

Profile status switched from verified to pending after I requested a minor withdrawal. Without any warning before that, just a new document box. The account screen didn't make anything any clearer. That was the point where it started getting irritating.

withdraw button sat behind the keyboard on a five-year-old Moto.