Stunned actually. No longer used to service like this. Jacque was extremely prompt via email and then beyond excellent when we had to make a follow up call. Explained two technophobes through what is... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Just bought a new Audi hybrid. Used my Project EV which i have owned for 3 years to charge up the car. First 3 times instead of charging the battery it actually drained the battery. I contacted Pro... Mehr ansehen
I had problems connecting the charger to the app after the RFID card stopped working. Paul and his colleagues were very helpful in resolving the problem replying promptly and with patience as I am not... Mehr ansehen
I am very new to the EV World, we were equipped with a project ev charger at our new house. We were having terrible trouble understanding the process as the vehicle would not accept the charge. Aft... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Powering the future of electric vehicles, one charge at a time. Project EV specialise in providing the UK’s most cutting-edge electric vehicle charge points for all locations. Our full range extends from 7.3kW AC, up to 360+kW DC. So, whether you're looking for an EV charger for your home, business or fleet, we have the perfect EV charger to meet your needs.
Kontaktinformationen
Unit 1 Lakes Court, DE13 9PD, Burton-On-Trent, Vereinigtes Königreich
- 0333 733 0333
- enquiries@projectev.co.uk
- projectev.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 57 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very fast and efficient service sorted…
Very fast and efficient service sorted my problem out in less than 5 minutes
Great customer service
Fab help desk service from Lewis to get me back online today - thank you
Internet provider change so needed resetting WLAN
i am not a computer or tech orientated person. They walked me through it very clearly and it all worked.
Great service today from Kevin
Great service today from Kevin and project EV
Had a problem with my home EV charger - new unit fitted and now connected via the cloud too
Very helpful and excellent customer…
Very helpful and excellent customer service spoke with Samual and he was very helpful and walked me through the issue. I had highly recommend.
Just bought a new Audi hybrid
Just bought a new Audi hybrid. Used my Project EV which i have owned for 3 years to charge up the car. First 3 times instead of charging the battery it actually drained the battery.
I contacted Project EV yesterday and within 5 minutes of sending them an email asking if they could assist and within 5 minutes of receiving this the replied saying that they had installed a firmware update remotely to my charger. Just finished charging the car and problem solved.
Many thanks to Jaida at Project EV for the fantastically quick response which is the best service i have EVER received to resolve a problem.
Bill Geelan
Fantastic Service from Paul
Spoke to Paul Kolawole in customer services. Very helpful chap, knowledgeable and professional. Sorted my issues of very efficiently and followed up with an email with his direct contact details should I have any further issues. He is a great Ambassador for the company, and did exactly what he said he would do which made a refreshing change. Thank you
Paul was very knowledgeable and patient…
Paul was very knowledgeable and patient while fixing my EV charge.
Jacque was very knowledgeable and…
Jacque was very knowledgeable and helpful. Great customer service and quick to resolve my query. Thanks! Would definitely recommend 🤩
Successful and easier than expected
Successful and easier than expected. My phone call to customer services was answered quickly and I was connected to the technical assistance team.
The call handler, Uways, was patient and respectful despite my slow unfamiliarity with the technical process. I would not hesitate to recommend this service.
Engagement with Paul Kolawale
Had a conversation with customer support and spoke to Paul Kolawole who not only fixed my EV charger remotely but also optimised its usage. Thanks again Paul!
Project EV have supported and help us…
Project EV have supported and help us all the way from the start of the process until we are now up and running, thank you so much.
Great tech support and customer service
I am very new to the EV World, we were equipped with a project ev charger at our new house. We were having terrible trouble understanding the process as the vehicle would not accept the charge.
After some great support from the technician team we are now up and running. We were treated with respect and really appreciated the professionalism of every member of the tech team we spoke to. Nothing was too much trouble great customer service.
Excellent customer service
Our new charger kept saying ‘bound’ Paul at Project EV, was quick to resolve the issue and then talked me through the whole process to set it up. He was very clear, patient and polite throughout.
Excellent customer service
Excellent customer service, first timer to EV charging - really had no idea how to get starter, called Project EV, Uwayso took my call - he was so helpful, took time to help me understand and talked me through exactly what I needed to do, I wouldn't of be able to this without his help. He is a credit to you!
Jacque epitomises customer service and technical support
Very happy to leave a review for the help Jacque gave me today. He was super patient and helpful, knowing what I needed and getting me online and my charging port working. I’m unfortunately a bit of a technophobe and having an EV is all new to me so really needed and valued his assistance.
Stunned actually
Stunned actually. No longer used to service like this. Jacque was extremely prompt via email and then beyond excellent when we had to make a follow up call. Explained two technophobes through what is complicated (for us) process, calmly, accurately, clearly and patiently. Really top star service!
I had an 'ageing' Project EV charge…
I had an 'ageing' Project EV charge wall charger which I had not used for a number of years.
New Hybrid Car purchased and needed to use the charge unit. As it had not been used for a while and a change in WiFi router, I could not get the App to work. A quick phone call to Project EV and Sam got everything up and working very quickly. Cannot fault the Service, Professionalism and patience I received from Sam.
Many thanks and I would highly recommend
Jacque was excellent and helped me all…
Jacque was excellent and helped me all the way through the process. Would recommend.
Lewis was so helpful and made it so…
Lewis was so helpful and made it so easy to sort the issues I was having with my charger
So funktioniert Trustpilot
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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








