Bought some Coilovers for my 2014 Accord. Customer service was one of the greatest I've received in general. Parts took just a few days to ship. I will definitely be looking to see what else is availa... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Service was courteous One complaint, sent text, explained what I needed. Looking at your add, add showing A complete package, misleading. I followed Up, told after placing order, told spoile... Mehr ansehen
Unternehmen hat geantwortet
TRU Hart REAR TOE LINKS and Tru Hart Rear camber Kit for 2018 Subaru WRX STI Sports tech. The parts are impressive and recommended to make the STI rear suspension adjustable to maximize the susp... Mehr ansehen
Unternehmen hat geantwortet
I had ordered 2 parts for my 2021 corolla apex sedan, and the parts were her within 2 weeks. Also I wanted to know where the packaging and if the order had be recieved, the customer service representa... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
PRO Import Tuners is owned and operated by Import aftermarket parts enthusiasts who are passionate about upgrading and fine tuning their Import vehicles (made for the U.S. market).
Kontaktinformationen
2175 Goodyear Ave Unit 104, 93003, Ventura, Vereinigte Staaten
- 805-926-2064
- customercare@proimporttuners.com
- proimporttuners.com
4,6
Hervorragend
2416 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Customer service is GREAT
Customer service is GREAT! They contact me right away that some parts are not in stock. Some places would wait for a week to contact you.
4. Juli 2023
Antwort von PRO Import Tuners.com
Hello,
Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you had a great overall experience shopping with us. We do what we can to always provide the best possible customer service, parts, and shipping as well. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
They called me with a minor question to…
They called me with a minor question to clarify, even that shows that customer service actually cares about the customer !
4. Juli 2023
Antwort von PRO Import Tuners.com
Ben,
Thank you for the awesome review we greatly appreciate it! I'm glad to hear our customer service has been able to help you. We continue to work provide the best possible place to shop for your upgrades. We always work to ensure our customer are happy with their purchase. We'll make sure to continue to provide the best possible customer care, parts, and service. Please let us know if you have any other questions.
Best Regards,
Customer Care
Antwort von PRO Import Tuners.com
Michael,
Thank you for the 5 star review, we greatly appreciate it! I'm happy to hear that the item arrives so quickly and safely. We do our best to always ensure our customers are not kept waiting for their purchase. I'm glad you are enjoying your parts. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
Took way to long to ship.
30. Juni 2023
Antwort von PRO Import Tuners.com
Vladimir,
I am sorry to hear about your situation. However, I did look into your order and I wish to clear up the timeline here. The order was placed on Friday 6/30 early in the day. As such, the order was fully processed through the same day. Tracking information may take 24-48 hours to update, not counting the weekend. Since we are close during the weekend, any update are pushed back to the following business day. However, this was also 4th of July weekend, with shipments also being effected by the holiday. Tracking was sent to you shortly after the holiday and is due to arrive within the 3-5 business day (Not counting the holiday) transit time promised. Hopefully this helps clear things up. Please let us know if you have any other questions or comments.
Best Regards
Customer care
I ordered a part that apparently is…
I ordered a part that apparently is back ordered and won't be available for a few months. An associate called me to let me know about the wait time. I thought that was pretty cool
29. Juni 2023
Antwort von PRO Import Tuners.com
JC,
Thank you for the awesome review, we greatly appreciate it! I'm glad to hear our customer service was able to help with your order. We do what we can to always provide the best possible service, parts, and shipping. We'll continue to provide the best possible place to shop for your upgrades. Please let us know if you have any other questions.
Best Regards,
Customer Care
First experience with Pro import tuners…
First experience with Pro import tuners and they did not disappoint. Purchased a high flow fuel rail from them. Product came quickly and well shipped.
29. Juni 2023
Antwort von PRO Import Tuners.com
Jose,
Thank you for the 5 star review, we greatly appreciate it! I'm happy to hear that the item arrives so quickly and safely. We do our best to always ensure our customers are not kept waiting for their purchase. I'm glad you are enjoying your parts. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
Easy online catalog and fast shipping…
Easy online catalog and fast shipping plus quality parts
29. Juni 2023
Antwort von PRO Import Tuners.com
Aaron,
Thank you for the great review, we greatly appreciate it! I'm glad to hear you are enjoying your purchase. We do what we can to always provide the best possible place to shop for parts, provide great customer service, and fastest shipping. Please let us know if you have any other questions.
Best Regards,
Dave
Customer Care
Antwort von PRO Import Tuners.com
Carl,
Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you had a great overall experience shopping with us. We do what we can to always provide the best possible customer service, parts, and shipping as well. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
Antwort von PRO Import Tuners.com
Alex,
Thank you for the great review, we greatly appreciate it! I'm glad to hear you enjoyed your purchase. We do what we can to always provide the best possible parts, customer service, and shipping. Please let us know if you have any other questions.
Best Regards,
Dave
Customer Care
Ordering the parts was easy
Ordering the parts was easy, but my delivery schedule kept changing and that pissed me off. But I don’t think that it’s your cause but the third party delivery company making it complicated.
26. Juni 2023
Antwort von PRO Import Tuners.com
Ali,
Thank you for the feedback, we greatly appreciate it! I'm happy to hear we have been able to help you with your build. I am sorry to hear about the delivery issues. We generally use premium shipping methods and try to ensure the parts arrive as soon as possible. Even with this, delivery drivers or handlers with shipping companies can still have issues. However, if anything does occur and for some reason the package cannot be delivered, damaged, or lost, you will always be fully covered. We try our best to ensure you always have a solid overall experience shopping with us. We will continue to try and help you with your build with the parts we offer. Please let us know if you have any other comments.
Best Regards,
Customer Care
Product was clean and on time
25. Juni 2023
Antwort von PRO Import Tuners.com
Esdras,
Thank you for the great review, we greatly appreciate it! I'm glad to hear you enjoyed your shopping experience. We do what we can always provide solid customer service and a smooth overall experience. We will make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
Decent Selection
Decent selection of aftermarket parts to upgrade your ride. Fair pricing and reasonable shipping time. I found what I needed to lower my 2020 Hyundai Elantra GT N-Line.
2. Juni 2023
Antwort von PRO Import Tuners.com
Anthony,
Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you had an overall solid experience shopping with us. We do what we can to help and provide a great place to shop for your upgrades along with the best possible parts and customer service. I'm happy to hear that the parts worked out well for you as well. We'll make sure to keep it up for future orders or questions as well. Please let us know if you have any other questions or comments.
Best Regards,
Dave
Customer Care
Great time response was a little…
Great time response was a little sketchy at first but more than happy with the product will most likely order again in the future
17. Juni 2023
Antwort von PRO Import Tuners.com
Thomas,
Thank you for the positive review, we greatly appreciate it! I'm glad to hear you enjoyed your shopping experience. We do what we can always provide solid customer service and a smooth overall experience. We will make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
I am very sceptical about ordering on…
I am very sceptical about ordering on line!! But this company went above and beyond my expectations!! I order the wrong part and they fixed it! I will do business with this company again for sure!!
14. Juni 2023
Antwort von PRO Import Tuners.com
Jeff,
Thank you for the awesome review, we greatly appreciate it! I'm glad to hear our customer service was able to help with your build. We do what we can to always provide the best possible service, parts, and shipping. We will make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
shipping times
orders say 1-4 days I ordered june 19 now the 23 and haven’t even gotten an update email after the purchase
15. Juni 2023
Antwort von PRO Import Tuners.com
Antonio,
I am sorry to hear about your situation. I did look into your order and wanted clarify on a few things. Reviewing your order, it does appear that the shipment did take longer than normal to ship out. However, we did notice this and are actively working to have it resolved as quickly as possible. A rep should have already emailed you letting you know that a trouble ticket was opened and are working to ensure you shipment is on its way. We always work to ensure shipments do arrive as quickly as possible and if something does occur, we do ensure to notify our customers. Do note that you did attempt to contact us over the weekend when we are closed. Our team replied to your email once they were in the office and working to ensure your parts arrive. Please let us know if you have any other questions or comments.
Best Regards
Customer Care
Knowledgeable Staff
Always prompt delivery. And knowledgeable staff there to answer questions such as mine in terms of ranking various exhausts by noise level, etc.
16. Juni 2023
Antwort von PRO Import Tuners.com
Scott,
Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you had an overall solid experience shopping with us. We do what we can to help and provide a great place to shop for your upgrades along with the best possible parts and customer service. I'm happy to hear that we were able to still help with your build. We'll make sure to keep it up for future orders or questions as well. Please let us know if you have any other questions or comments.
Best Regards,
Customer Care
Parts arrived really fast
15. Juni 2023
Antwort von PRO Import Tuners.com
Henrie,
Thank you for the 5 star review, we greatly appreciate it! I'm happy to hear that the item arrives so quickly and safely. We do our best to always ensure our customers are not kept waiting for their purchase. I'm glad you are enjoying your parts. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
wonderful customer service
wonderful customer service. I am from Canada and arrived in 4 days very fast delivery.
14. Juni 2023
Antwort von PRO Import Tuners.com
Cedrick,
Thank you for the 5 star review, we greatly appreciate it! I'm happy to hear that the item arrives so quickly and safely. We do our best to always ensure our customers are not kept waiting for their purchase. I'm glad you are enjoying your parts. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
Excellency fast shipping all around…
Excellency fast shipping all around great will be getting more n more items
13. Juni 2023
Antwort von PRO Import Tuners.com
Jonathan,
Thank you for the great review, we greatly appreciate it! I'm glad to hear you received your parts so quickly. We do what we can to ensure our customers are not kept waiting too long for their parts. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
Absolutely great product and perfect…
Absolutely great product and perfect fit. Super fast shipping.
13. Juni 2023
Antwort von PRO Import Tuners.com
Chris,
Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you had a great overall experience shopping with us. We do what we can to always provide the best possible customer service, parts, and shipping as well. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.