I orded the Pedigroom Everest Electric Grooming Table with Purple table top. I was contacted very quickly for delivery date and got updates for arrival time. Upon putting the frame together i noticed... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great service, quick delivery my husband ordered motor for dog grooming hair dryer we were a little bit worried that won't work or fit but the item was great fitted well, saved me just over £300!!... Mehr ansehen
Unternehmen hat geantwortet
I recently purchased the pedi groom standing dryer. Unfortunately on my end I entered some details wrong which messed up my order. Pro grooming got back to me straight away and the problem was solved... Mehr ansehen
Unternehmen hat geantwortet
Dog bath arrived very quickly. It is excellent quality and relatively easy to assemble. The only small negative is the plug, water gradually seeps out, so I think we will need to find a replacement. T... Mehr ansehen
Unternehmen hat geantwortet
4,6
Hervorragend
129 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great quality and very responsive
I ordered a grooming bar for my tricky to groom dog. It arrived very quickly and was really well made. The problem was that my dog was too big for it. This was all on me as the dimensions were clearly given. I contacted the company who replied really promptly and gave me clear instructions about how to return the item. I did this and have received a refund. The quality of the grooming bar looked great. I really can’t fault this company
15. August 2023
Antwort von progrooming.co.uk
Hi Joanne
Thank you for your 5* review.
I am sorry to hear your dog did not fit the grooming arm.
It is always great to hear the customer service team processed the return quickly and efficiently for you.
Please let us know if we can assist you in the future.
Take care and best wishes
Pro Grooming
This was my first time using them when…
This was my first time using them when my drier broke and needed a quick replacement, 18 hours after ordering it came! Fantastic service and a great drier ,many thanks!
25. August 2023
Bewertung ohne vorherige Einladung
Antwort von progrooming.co.uk
Hi Melanie
Thank you for your 5* review, it is greatly appreciated.
If you need any assistance in the future, please do not hesitate to contact us.
Best Wishes
Pro Grooming.
Excellent service
3. August 2023
Antwort von progrooming.co.uk
Hi Eleanor,
Thank you for purchasing your stand dryer from us. We are happy to hear you have been pleased with the service received.
Please let us know if we can be of any further assistance in the future.
Best wishes
Pro Grooming
Fast service
2. August 2023
Antwort von progrooming.co.uk
Hi Sharron
Thank you for purchasing the Pedigroom Stand dryer from us.
We are pleased to hear DPD delivered your order quickly for you.
Thanks for taking the time to leave us feedback as it helps new customers make their decision before placing an order.
If you need any assistance in the future please contact us, we are happy to assist you.
Take Care
Pro Grooming
The electric grooming table i bought…
The electric grooming table i bought was really good quality and great value for money. It's quiet and smooth wish I had bought one years ago. Pro groomers were very efficient and kept me up to date re delivery which was very quick. I have already recommended this company to my friends and would definitely buy from them in the future.
30. Juli 2023
Antwort von progrooming.co.uk
Hi Kristina
Thank you for leaving us a 5 star review, our customer service team are always happy and willing to help in any way that we can, we are delighted to have happy customers.
I am pleased to hear the electric grooming table meets your expectations.
Thank you for kindly recommending us to your friends.
Take care and best wishes
Pro grooming.
dog grooming bag
Unclear picture on the internet to see inside the bag. material of poor quality. Bag not as expected. delivery time stated 1-2 days in actual fact it was 4 days.
30. Juli 2023
Happy customer
Easy to order good product and arrived soon after ordering. No problems and great service.
19. Juli 2023
Antwort von progrooming.co.uk
Hi Linda
Thanks for ordering the clipper from us.
It is great to hear your order arrived quickly too.
Our customer service team are happy to help in the future should you need anything.
Best wishes
Pro Grooming
Antwort von progrooming.co.uk
Good afternoon,
Thank you for taking the time to leave us a 5* review.
Best wishes
Pro Grooming
Quick delivery and and on time and…
Quick delivery and and on time and product as expected
17. Juli 2023
Antwort von progrooming.co.uk
Hi Michelle
Thank you for your recent purchase of the pet dryer.
It is always great that our customers take the time to review our business as it helps any new customers, before making their first purchase.
Best Wishes
Pro Grooming
Antwort von progrooming.co.uk
Hi Mr Powell
Thank you for leaving us a 5 star review, our customer service team are always happy and willing to help in any way that we can, delighted to have happy customers.
Best wishes
Pro Grooming
Antwort von progrooming.co.uk
Hi Natasha
Thank you kindly for leaving us a positive review, thank you for being one of our valued customers.
We look forward to doing business with you again in the future.
Take care and best wishes
Pro Grooming
Grooming Table
Really pleased with this grooming table. Arrived quickly and well packed. Great customer service, would highly recommend and look forward to doing business with them again.
2. Juli 2023
Antwort von progrooming.co.uk
Hi Julie
Thank you kindly for your 5* review.
I can see you have placed another order with us and we have shipped your order today too.
Thanks again for choosing Pro Grooming.
Best wishes
Pro Grooming
The table arrived promptly.
9. Juli 2023
Antwort von progrooming.co.uk
Hi Marion
Thank you for the excellent feedback.
Good to hear your table arrived safely and promptly too.
Best wishes
Pro Grooming
Great Service
Kept in touch re delivery, even though I submitted my contact number incorrectly! One of the few companies who are proactive, not receive.
2. Juli 2023
Antwort von progrooming.co.uk
Hi Melanie
Thank you taking the time to leave us positive feedback.
We do try our very best to ensure our customers receive their goods and a smooth, hassle free delivery procedure.
We look forward to you shopping with us again in the future.
Best Wishes
Pro Grooming
Great service
Great service, fast delivery, packaged well. My fault I wish I had bought a little bit bigger table
26. Juni 2023
Antwort von progrooming.co.uk
Hi Jane,
I am sorry you are not completely satisfied. If the item has not yet been assembled and you have the packaging, we do have a 14 day returns procedure, if you would like to return the item to us?
Thank you for the positive feedback on the service and delivery, it helps other customers prior to ordering.
Best wishes
Pro Grooming.
Excellent product and service
20. Juni 2023
Antwort von progrooming.co.uk
Hi Jane
Thank you for kindly leaving us a great review, it is greatly appreciated that our customers take time out of their busy day to do this.
Take Care and Best Wishes
Pro Grooming
I prefer to shop from independent businesses like Pro-grooming
Pro-grooming offer a good range of products and I prefer to shop from independent and family businesses. Service was great -thanks
13. Juni 2023
Antwort von progrooming.co.uk
Hi Jo,
Great to hear you like to shop locally, we are a small family run business, aiming to bring all of our customers a varied range of products at competitive prices.
Thank you for taking the time to leave us positive feedback.
Best wishes
Pro Grooming
Fast delivery competitive price
15. Juni 2023
Antwort von progrooming.co.uk
Hello James
Thank you for the excellent review.
We look forward to doing business with you in the future.
Best wishes
Pro Grooming
I would have preferred a exchange…
I would have preferred a exchange instead of a refund but did not get a response from the company , if a exchange was not possible due to not having the item l needed that’s fine but know communication .
4. Juni 2023
Antwort von progrooming.co.uk
Hi Kathryn
Thank you for your feedback.
Unfortunately we have received a cyber attack and had no way of contacting customers.
Rather than waiting the best part of a week, we have processed any returns through as refunds rather than making our customers wait any longer.
Apologies for the inconvenience this may have caused you.
Please email us and a member o f the team will be happy to discuss any queries on products with you and assist you further.
Best wishes
Pro grooming
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.