Unfulfilled giveaway prizes, ghosted support, and broken promises—avoid doing business here.
I am writing this review after months of chasing the Product Canyon team for a resolution that never came. I won a $1,000 credit prize in their Black Friday giveaway back in November/December 2025. What should have been an exciting win turned into a frustrating months-long ordeal.
Here is a summary of how things played out:
1. Partial Delivery & Broken Codes: When I initially selected my products, multiple codes provided were either broken, assigned to the wrong account tiers, or didn't apply lifetime access properly as intended.
2. Endless Delays & Excuses: Several high-value items were repeatedly delayed, with co-founder Malindu Praboda and support constantly pushing timelines, claiming deals were removed, or promising to check and get back to me—only to completely ghost.
3. Ghosted Support: After months of patience, multiple follow-ups via email, and direct messages where I even helped them catch security loopholes in their referral system, my communications are now completely ignored.
To date, I have only received a fraction of the $1,000 value promised (roughly half of the total), leaving hundreds of dollars in requested software and alternative solutions completely unfulfilled.
Running a public giveaway to build your brand and then ghosting the winners who support you is unacceptable. Be very cautious before trusting promotions or purchasing from this platform.








