Private Blood Tests Bewertungen 

255
TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Great customer service, the team were very helpful and made the whole process 'painless' .. apart from the needle lol, but seriously, very impressed, would highly recommend

Bewertet mit 4 von 5 Sternen

Experience was good, buying the test was easy and the staff at Hartswood hospital were friendly. The blood test was taken quickly and there was no waiting around. The test results arrived before e... Mehr ansehen

Bewertet mit 5 von 5 Sternen

After several failed attempts to obtain a specialist blood test to determine if I don’t suffer from a blood disorder run in the family I found Private Blood Tests able to complete this test. After... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The blood tests are easy to book, the packages provide good cost effective way to test various things. the hospital provides flexibility and ease to find an appropriate appointment time. Sadly, my r... Mehr ansehen

Unternehmensdetails

  1. Anbieter von Bluttests

Vom Unternehmen geschrieben

This service commenced in 2012 and enables you to request fully accredited UKAS ISO5189 pathology testing at up to 31 Spire Private Hospitals rated either Good or Outstanding by the Care Quality Commission. With Phlebotomy and our own GP referral included, samples are analysed across Spire's own Laboratory Network and results are sent straight to your inbox. This is an all-in-one VIP service, not a DIY postal kit.


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

255 Bewertungen

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4,5

Alle Bewertungen

(255)

56 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Very good

Everything went smoothly very good service

27. November 2024
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Antwort von Private Blood Tests

Thank you so much Richard, so nice that you have taken the time to let us know and give us a five star review!

Bewertet mit 3 von 5 Sternen

Fast service but confusing communication (lack of)

The test was sent on time and results obtained quickly. However, there is a lack of or confusing info sent prior to that. The shipping address shown was my home address, not the hospital I selected. There is no notification as when the test has been received by the hospital. So I had to call twice the hospital. A simple message confirming where the test will be sent and when it has been received would be useful.

27. November 2024
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Antwort von Private Blood Tests

Thank you so much for letting us know your feedback, we have actually now put in place some extra emails generated so that our customers using our London site have more input, thank you so much for your time in emailing.

Bewertet mit 5 von 5 Sternen

Blood Test

It was easy to make the appointment at my local Spire Hospital, and my results were with me well within the promised timescale.

19. November 2024
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Antwort von Private Blood Tests

Thank you for letting us know David, it's reassuring that the blood draw was easy and the timescale was correct.
Thank you so much for your 5 star review.🙏

Bewertet mit 5 von 5 Sternen

The doctors comments were very helpful…

The doctors comments were very helpful in allowing me to get help from my NGS GP.

12. November 2024
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Antwort von Private Blood Tests

We are so pleased that our own Doctors comments were helpful for you to receive extra help with your GP.
Thank you so much for your 5 star review, we really appreciate it!

Bewertet mit 5 von 5 Sternen

Quick and easy process

Quick and easy process.
Results received within timescale
Would definitely use again in future if required.

14. November 2024
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Antwort von Private Blood Tests

Thank you Tracy for great feedback and 5 star!!

Bewertet mit 5 von 5 Sternen

Efficient and prompt results

Very pleasant staff. Procedure was quick and results were received promptly. All the specifics I asked for, were covered.
Happy to recommend the service they offer.

12. November 2024
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Antwort von Private Blood Tests

Thank you so much Mrs Clare for your five star review!

Bewertet mit 5 von 5 Sternen

Straightforward and great value so far

My gender care provider fell out with its usual path lab and left me screwed for one particular blood test, while offering no help to me other than “go find another private blood test provider”.
PBT are brilliant so far. They had all my basic testing requirements, none of which were bundled up with things I didn’t need. Which meant the whole thing was £150 cheaper than I usually paid. I’m not due my results yet, but so far very happy.

Just one suggestion though and I’d recommend it to all my trans friends. Could you create a specific bundle or two for transgender health testing? It would just make me / us a little more confident that I / we have picked the right tests

12. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Private Blood Tests

Hi Magan, Thank you so much for your great review and we are currently putting this profile together to make things easier next time!
Please can you email me at rebecca@bluehorizonmedicals.co.uk with the profiles that would be a good package to put together, so we don't miss anything. Look forward to hearing from you!

Bewertet mit 5 von 5 Sternen

Straightforward and convenient

Simple booking system and a suitable hospital only a few minutes drive away. I wasn't quite prepared for the tablet/iPad registration and check-in process which could be more aligned with the initial online booking made (but wasn't a problem for me - might pose a challenge to the elderly).

6. November 2024
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Antwort von Private Blood Tests

Hi Jane, thank you for your feedback, we are currently trying to find a more simplified process but we are so happy you had found it easy enough!

Bewertet mit 5 von 5 Sternen

Overall great

Lovely staff and quick results!

6. November 2024
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Antwort von Private Blood Tests

Thank you so much for taking the time to let us know and the five star review, we so appreciate this!

Bewertet mit 5 von 5 Sternen

Satisfied with the process

It was a great experience. Results came back very quickly.

26. Oktober 2024
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Antwort von Private Blood Tests

Thank you Diana, we really do appreciate you taking the time to give us feedback!

Bewertet mit 3 von 5 Sternen

Service is good but the result takes…

Service is good but the result takes too long which is 3 days for a simple blood test.

1. November 2024
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Antwort von Private Blood Tests

Hi Mohammed, so sorry you were slightly disappointed with the turnaround time.
All our tests have different turnaround times depending on the process at the lab but thank you so much for taking the time to give us feedback, we really appreciate it.

Bewertet mit 5 von 5 Sternen

Exceptional service from the point of…

Exceptional service from the point of taking the blood sample to the receipt of my result. The nurse at Southampton Spire hospital made me feel comfortable and at ease. The doctors comment on some of my results were informative. I wouldn't have had a comprehensive blood test like this via my normal GP. A reasonable cost for an excellent service. Thank you

18. Oktober 2024
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Antwort von Private Blood Tests

Thank you for your positive feedback - we are delighted to hear that you found our blood testing service met your expectations from start to finish.

Please let us know if we're able to help you again.

Kind Regards
Blue Horizon Team

Bewertet mit 5 von 5 Sternen

Excellent and efficient service

Excellent and efficient service
Very professional

18. Oktober 2024
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Antwort von Private Blood Tests

Ritu. Thank you for your feedback! We are delighted to hear that you had a positive experience with us. Providing excellent service is one of our top priorities.

Please let us know if we're able to help you again.

Kind Regards
Blue Horizon Team

Bewertet mit 3 von 5 Sternen

Not overly quick

It took some while to get through to the hospital to get a day and time for the appointment and longer than suggested to get the results.

9. Oktober 2024
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Antwort von Private Blood Tests

Hi Bob, thank you so much for your feedback and we are so sorry that you had to wait a bit longer than normal for your phlebotomy, they must have been extra busy around that time unfortunately.
We really do appreciate your feedback, good or bad so we can keep track on all our lovely patients happiness!

Bewertet mit 3 von 5 Sternen

Took me 2 months to successfully book…

Took me 2 months to successfully book an appointment with the spire hospital for blood tests because they had no idea who blue horizons even was and wasn’t receiving the blood passport. I don’t know where the confusion was or if I wasn’t directed what to say to the hospital properly but every single person I spoke to was extremely confused and it was very stressful. Once I finally got the appointment and someone figured it out it went perfectly fine. Results came quickly, I would just recommend trying to streamline what patients are meant to say specifically to the spire hospitals and communicating better with the hospitals themselves because it shouldn’t take me 2 months to find someone who had any clue what was going on.

14. Oktober 2024
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Antwort von Private Blood Tests

Hi Kaisen, we are so sorry that you had this incorrect information, my sincere apologies for that, that should not have happened.
We are glad that everything went smoothly after that confusion! We hope that you will purchase another test to have a better experience next time!

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