Fake airpods pro 3 that are supposedly 'refurbished'. Wrong model number in app which is for regular airpods, wrong printing on the earbuds they are two random model numbers. Fake counterfiet product.... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Bought “AirPods pro 3”. Bought these for my grandson thinking they were refurbished genuine Apple AirPods. When they arrived they were much different quality to his other pair. You could tell they w... Mehr ansehen
Very fast and efficient customer service, and the quality of the products are brand new, cannot even tell that it’s refurbished!! Best purchase yet.
I’m going to be really honest, I ordered these then checked the reviews and tbh wasn’t expecting much at all. Okay yeah the touch connection option didn’t work on the front but I just connected throug... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Pristine Gadgetz - Online stands as the premier electronic gadgets retailer in the United Kingdom. Our offerings encompass a wide array of products, including mobile accessories, refurbished gadgetz, Lighting and various household items.
Kontaktinformationen
29 Hesketh Crescent, B23 7EQ, Birmingham, Vereinigtes Königreich
- 07951355533
- info@pristinegadgetz.co.uk
- pristinegadgetz.co.uk
3,4
Akzeptabel
327 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 16 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Amazing
These AirPods are amazing especially for the price and it’s definitely the best in the market
6. August 2025
Bewertung ohne vorherige Einladung
Antwort von Pristine Gadgetz
Dear Anish,
Thank you for your fantastic feedback! We’re thrilled to hear that you’re enjoying your AirPods and that you feel they offer excellent value for the price. Our goal is always to provide high-quality products that meet our customers’ expectations, and it’s wonderful to know that this has reflected in your experience.
Your support means a lot to us, and we look forward to serving you again in the future!
Kind regards,
John
Pristine Gadgetz | Customer Support
Product was very nice as expected
Product was very nice as expected. Excellent
15. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Pristine Gadgetz
Dear Gayan,
Thank you for your kind feedback! We’re so pleased to hear that the product met your expectations and that you’re happy with your purchase. At Pristine Gadgetz, we always aim to deliver excellent quality along with a smooth shopping experience, so it’s wonderful to know this reflected in your order.
We truly appreciate your support and look forward to serving you again in the future.
Kind regards,
John
Pristine Gadgetz | Customer Support
Great products and a fantastic price…
Great products and a fantastic price communication is excellent and fast delivery
11. August 2025
Bewertung ohne vorherige Einladung
Antwort von Pristine Gadgetz
Dear Simon,
Thank you for your wonderful feedback! We’re delighted to hear that you’re happy with the quality of our products and that you found them at a fantastic price. It’s also great to know that our communication and delivery met your expectations — we work hard to ensure a smooth and reliable shopping experience from start to finish.
Your support means a lot to us, and we truly appreciate your trust in Pristine Gadgetz. We look forward to serving you again in the future!
Kind regards,
John
Pristine Gadgetz | Customer Support
Great service
22. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Pristine Gadgetz
Dear Customer,
Thank you for your kind words! We’re so pleased to hear that you were happy with our service. At Pristine Gadgetz, we always aim to provide a smooth shopping experience — from quick dispatch and delivery to making sure every product is carefully checked before it reaches you.
Your feedback means a lot to us, and we look forward to serving you again in the future.
Kind regards,
John
Pristine Gadgetz | Customer Support
The delivery was so fast and arrived…
The delivery was so fast and arrived within days. The product is insanely good and is obviously made with good care and has top notch quality.
18. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Pristine Gadgetz
Dear Kaya,
Thank you for your amazing feedback! We’re delighted to hear that your order arrived so quickly and that you’re impressed with the quality of the product. Our team works hard to ensure that every item is carefully refurbished and checked before dispatch, so it’s wonderful to know this has met your expectations.
Your satisfaction means a great deal to us, and we truly appreciate your trust in Pristine Gadgetz. We look forward to serving you again soon.
Kind regards,
John
Pristine Gadgetz | Customer Support
I bought I Pods at discounted rates
I bought I Pods at discounted rates. They were received on time in orginal packing condition and work work perfectly.
25. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Pristine Gadgetz
Dear Parvez,
Thank you for your wonderful feedback! We’re so pleased to hear that you were able to purchase your AirPods at a great price and that they arrived on time in their original packaging. It’s even better to know that they’re working perfectly for you.
Providing both value and quality is at the heart of what we do, and we truly appreciate your trust in Pristine Gadgetz. We look forward to serving you again in the future.
Kind regards,
John
Pristine Gadgetz | Customer Support
What a good company,
What a good company. My AirPods arrived quickly and was in excellent condition would use them again
14. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Pristine Gadgetz
Dear Joanne,
Thank you for your kind words! We’re delighted to hear that your AirPods arrived quickly and in excellent condition. Providing both quality products and a smooth shopping experience is always our priority, so it’s great to know we met your expectations.
We truly appreciate your trust in us and look forward to serving you again in the future.
Kind regards,
John
Pristine Gadgetz | Customer Support
Antwort von Pristine Gadgetz
Hi,
Thank you for your feedback! We’re glad to hear that your order was delivered as promised. At Pristine Gadgetz, we strive to provide reliable delivery and quality products, so it’s great to know we met your expectations.
Regards,
John
Pristine Gadgetz Customer Support
Antwort von Pristine Gadgetz
Hi Mr Marcus,
Thank you for your feedback! We’re delighted to hear that you’re happy with both the price and the service. At Pristine Gadgetz, we always aim to provide excellent value along with a smooth shopping experience, so it’s wonderful to know we’ve met your expectations.
Regards,
John
Pristine Gadgetz Customer Support
Antwort von Pristine Gadgetz
Dear Mr T,
Thank you for sharing your feedback! We’re so pleased to hear that you had a great experience with us. At Pristine Gadgetz, we always aim to provide high-quality products along with reliable service and fast delivery, so it’s wonderful to know that this has reflected in your order.
Your support means a lot to us, and we look forward to serving you again in the future.
Kind regards,
John
Pristine Gadgetz | Customer Support
Very happy with airpods and swift…
Very happy with airpods and swift delivery!!
1. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Pristine Gadgetz
Dear Het,
Thank you for your feedback! We’re delighted to know that you’re happy with your new AirPods and that they reached you quickly. Our team works hard to ensure products are dispatched promptly and arrive in excellent condition, so it’s great to hear this has met your expectations.
Your satisfaction means a lot to us, and we truly appreciate your trust in Pristine Gadgetz. We look forward to serving you again in the future!
Kind regards,
John
Pristine Gadgetz | Customer Support
Brilliant!!
Item was in a clean, working condition. Extremely happy with the item.
Fast Delivery and great communication with the company.
18. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Pristine Gadgetz
Dear Dawn,
Thank you for your brilliant feedback! We’re so pleased to hear that you’re happy with the item, the fast delivery, and our communication. Your satisfaction means a lot to us, and we truly appreciate your support.
Kind regards,
John
Pristine Gadgetz | Customer Support
Apple air pods 2 pro arrived well…
Apple air pods 2 pro arrived well packed lovely and clean charged . Uses straight away lovely for when On my way! walking.
29. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Pristine Gadgetz
Dear Stephen,
Thank you for your feedback! We’re thrilled to hear that your AirPods Pro 2 arrived in excellent condition and ready to use. It’s great to know they’re making your walks more enjoyable.
We truly appreciate your support and look forward to serving you again!
Kind regards,
John
Pristine Gadgetz | Customer Support
There were a few issues on my part when…
There were a few issues on my part when ordering with a wrong postcode, customer service were quick to help me rectify this and my AirPods arrived within days! Top quality absolutely no issues and my daughter who they were bought for is very happy. She is unaware they aren’t brand new from the Apple shop. I can not fault the quality or customer service. I will be purchasing again
2. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Pristine Gadgetz
Dear Adele,
Thank you so much for your kind feedback! We’re delighted to hear that your experience with our customer service was smooth and that the AirPods arrived quickly. It’s wonderful to know your daughter is enjoying them and that you’re happy with the quality.
We truly appreciate your support and look forward to serving you again in the future!
Kind regards,
John
Pristine Gadgetz | Customer Support
These airpods are far by the worst ive…
These airpods are far by the worst ive ever used. Stay away
26. Juli 2025
Bewertung ohne vorherige Einladung
Bought it twice !
Really good piece of airpods pro 2 that I had to go buy it twice as a gift for my brother. It's been 8 months and no issues at all. Highly recommended.
25. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Pristine Gadgetz
Dear Luiton,
Thank you for your wonderful feedback! We’re delighted to hear that your AirPods Pro 2 have been performing well over the past 8 months and that you trusted us enough to purchase a second pair as a gift. Your recommendation means a lot to us, and we truly appreciate your support.
Kind regards,
John
Pristine Gadgetz | Customer Support
Great service …
Fantastic products from a fantastic company, the services is one of the best I’ve ever dealt with online 😊
24. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Pristine Gadgetz
Dear Lisa,
Thank you so much for your kind words! We’re thrilled to hear that you’re happy with both our products and our service. Your support and feedback mean a lot to us, and we look forward to serving you again in the future.
Kind regards,
John
Pristine Gadgetz | Customer Support
Bad with communication!
The ordering process is fast, but I was unfortunately sent a faulty product, which they advised I can return.
Well, they go all silent once you have returned no communication with updates, it took 5 messages (which you can see they have read) as it’s on WhatsApp and 2 ignored phones calls for them to respond only to say a supervisor will contact you with regards to your refund this was supposedly today, and guess what? 8pm at night no supervisor has tried to contact me.
All I have asked is for an up date on my return and they can’t be bothered to assist with that. Such bad customer service! I will continue to try and get an update but I predict this will be ignored again and again! I will be reporting this company, if I do not get a response with regards to my refund and return.
I read such great reviews from customers, but clearly not one of these customer have tried to return a product with them.
16. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Pristine Gadgetz
Dear Leanne,
Thank you for your feedback, and we are truly sorry to hear about your negative experience. We understand how frustrating it must feel to return a faulty item and not receive timely updates regarding your refund. This is certainly not the level of service we aim to provide.
To clarify, all returned products go through an inspection and verification process before a refund is issued. This is done to ensure fairness and accuracy in handling returns. However, we sincerely apologise if our communication with you during this process was lacking. You should not have had to chase us for updates, and we regret the inconvenience this caused.
Please rest assured that your case will be prioritised, and our Customer Support Team is available at Info@pristinegadgetz.co.uk
to provide you with the latest update on your refund status. We want to resolve this for you as quickly as possible and restore your confidence in our service.
Your feedback is very valuable to us, and we will use it to improve our customer communication moving forward.
Kind regards,
John
Pristine Gadgetz | Customer Support
amazing!!
great prices! the product is always legit, bought airpods from here twice (i lost the first ones 😂) but each time they have came in their original fully seal boxes and packaging, great audio output!
no complaints and quick shipping aswell, both times it’s only taken 3-4 days to come!
will continue to shop here! :)
10. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Pristine Gadgetz
Dear Kasigh,
Thank you so much for your amazing feedback! We’re delighted to hear that you’ve trusted us with your purchase not just once, but twice — and that you’re happy with the quality, packaging, and quick delivery.
It’s wonderful to know you’re enjoying the AirPods and the overall shopping experience with us. We truly appreciate your continued support and look forward to serving you again in the future.
Kind regards,
John
Pristine Gadgetz | Customer Support
Warning: Think twice before ordering from this company
I placed an order with PristineGadgetz, but the product never arrived. According to Royal Mail’s tracking system, the parcel was marked as "delivered" and allegedly left in a "porch" — but it was clearly not mine. The item was most likely misdelivered.
I contacted Royal Mail, only to be told they’re not responsible for missing parcels in online purchases.
When I reached out to PristineGadgetz, I received no meaningful support. Their customer service is virtually non-existent — the phone numbers they provide don’t work, WhatsApp messages go unanswered, and emails are simply ignored. I lost both the product and the money I paid.
To make matters worse, during the complaint process, they repeatedly asked me to resend the same documents I had already provided, clearly using stalling tactics instead of taking real action. Their handling of the issue was chaotic and unprofessional. I was never offered a proper resolution.
Edit (as of 19.07.2025): For the past 20 days, PristineGadgetz has persistently asked me to delete this review — without ever resolving the issue. All they did was waste my time with empty promises and delays. At this point, they’ve completely stopped responding to my emails and messages. There is absolutely no functional or reliable customer support to speak of.
I lost my time, my money, and the product I ordered — all due to their failure. Based on this experience, I strongly discourage anyone from purchasing from this seller. If something goes wrong, don’t expect help.
19. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Pristine Gadgetz
Dear Muhammet,
Thank you for sharing your experience, and we are truly sorry to hear about the difficulties you’ve faced. We fully understand how frustrating it must be not to receive your order and to feel unsupported during the resolution process.
To clarify, once an order has been dispatched, we rely on Royal Mail’s tracked delivery service. According to their system, your parcel is showing as delivered to your address with a proof-of-delivery photo. We use this tracking service to ensure safe and secure delivery, and in this case, it does indicate successful delivery.
That said, if you have not received the parcel yourself, we completely understand your concern. As part of our customer care, we are more than happy to arrange a replacement order for you so that you are not left without the product you paid for.
We sincerely apologise if our communication fell short of your expectations during this process. It was never our intention to cause you inconvenience or make you feel unsupported. Our goal is always to provide a fair resolution for our customers.
Please contact our Customer Support Team at Info@pristinegadgetz.co.uk
, quoting your order number, so we can proceed with arranging a replacement or discuss the best way forward.
Your feedback is very important to us, and we are committed to improving both our communication and our service.
Kind regards,
John
Pristine Gadgetz | Customer Support
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.