Low rating due to the service of the selected courier Evri. Delivery was promised between 6:30 and 8:30pm and I happened to notice an unmarked white van outside our home in that period, but as the... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Low rating due to the service of the selected courier Evri. Delivery was promised between 6:30 and 8:30pm and I happened to notice an unmarked white van outside our home in that period, but as the... Mehr ansehen
Unternehmen hat geantwortet
I ordered the HP cartridges and really did need them quickly. However, they never came. When I enquired I was told they'd been 'lost' by the courier and no more were available so I'd get a refund. Onl... Mehr ansehen
Do not ever order from this company. They are a sham. I ordered some discounted original HP inks that they advised were out of date, but would still work in my printer. When they arrived they were o... Mehr ansehen
The cheapest price I could find online, plus this company helps the environment with less packaging. Very happy with the inks and will definitely be purchasing again once I have run out.
Unternehmen hat geantwortet
Established in 2015 and based in Norfolk, Printer Supplies Ltd is a trusted online retailer dedicated to keeping your home and business printing seamlessly. We offer an extensive selection of both original OEM and high-quality compatible ink and toner cartridges, ensuring we have the right match for virtually any printer model and budget. Driven by a commitment to environmental responsibility, we actively work to reduce excess waste across our operations. To support a greener supply chain, select products are shipped without non-essential outer packaging—minimizing environmental impact without ever compromising on product performance or reliability. Whether you are topping up a single desktop printer at home or managing the heavy printing demands of a busy office, Printer Supplies Ltd delivers top-tier reliability, unbeatable variety, and a more sustainable approach to everyday printing essentials.
Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 35 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Ordered hp coloured ink and black ink for Deskjet printer ... black ink doesnt print at all and coloured ink isn't good, sporadic printing with faded colour ... needed to print important documents ... disappointed. ... Thanks for your reply, ive emailed you twice but as yet not had a response. Looking forward to hearing back re a full refund. Many thanks.

Antwort von Printer Supplies Ltd
The order hasn't arrived yet
Evri have a reputation round here for poor service
this time they put it through a neighbour's letterbox and they were away
this was the first alarm bell, correctly packaged by HP with the hologram seal they may not fit
I have now found that they are fraudulent refills and have asked for a full refund

Antwort von Printer Supplies Ltd
Ordered a toner and it never arrived. It has been 2 months. No communication from the seller. Do not use- SCAM company.
I ordered and received the correct printer ink and cannot feel they could have done more for me at a great price.
If there was "0" star, I'd rate that. Wrong delivery!! Took ages!! AND NO ONE WILL ANSWER THE PHONE OR E.MAILS!!!!!!!!!!!!!!!!!!!!!!!!
Don't ues this company sent faulty cartridge never answers the phone and don't reply to emails .out of pocket with them great way to run a business
Placed order and received product within a week, great service, will use again.

Antwort von Printer Supplies Ltd
Been a month since I placed my order. Tried to contact them on several times. Have received no communication from them.
Order hasn't arrived 10 days after ordering on next day delivery.
phone goes to answerphone & email not answered when I asked for tracking details.
Speed of delivery and good service all round thank you very much will order again as and when
Bought a colour cartridge from them. It was 13 years out of date and surprise, surprise it doesn't work. I have tried to contact them and had no response. I wish I had read the reviews before I wasted my money. Never going to use them again. Absolute con.

Antwort von Printer Supplies Ltd
Ordered an HP 508X toner (order #6021) on 5 August, £168.36. It arrived quickly, which is the only positive thing I can say.
It prints lines and dots all over every sheet — completely unusable. I emailed with photos on 7 August asking for a replacement and heard nothing. I chased on the 11th, the 12th and the 14th before anyone replied. When I finally got a response it was to say a return label would be sent "around 2pm" that day for a refund. That was six days ago. No label ever came, and my emails since (18th and 20th) have gone unanswered again.
I've now sent seven emails and had exactly one reply in over two weeks. I don't want a refund, I want the working toner I paid for — I run a business and I need to print. Being left chasing a supplier every single day for something that was faulty out of the box is not acceptable. Apart from it didn't even come in a box. So its obviously reconditioned.
Fine if everything goes right. If anything goes wrong, be prepared to be ignored.
Things go wrong so just reply and put it right, customers are usual fine with that.
To your reply: it took 9 emails over 3.5 weeks for you to reply. Yes you’ve sent a label. I actually don’t trust that if I return it then you’ll refund it. The toner didn’t even come in a box James and it was a black cartridge with the yellow toner all over it so I’m not sure how you could say it’s not reconditioned.

Antwort von Printer Supplies Ltd
The HP printer ink cartridge 951XL Magenta arrived in a battered box and is older than the cartridge it was replacing. The warranty date on the one you sent ended in 2022. I believed I would receive a new cartridge not an old out of date one in a box that looked like it had been in someones handbag for months.

Antwort von Printer Supplies Ltd
This company is fraudulent and should be avoided at all costs.
I placed an order on 9th June for a printer cartridge costing £94.52 which was delivered, with no original packaging. Courier tracking details were provided when the item was dispatched. The cartridge appeared out of date but worked when installed.
Based on that I placed another order on 22 June for three cartridges costing £256.09. Despite seven follow emails between 27 June and 26 July I did not receive the cartridges or any response from the supplier. I did get a *fraudulent* email on 6 July saying that the cartridges had been dispatched but with no tracking information provided (unlike the prior order).
I have sent a formal complaint letter and will be following up via the Small Claims Court if my refund is not provided in the required timescale. I will also report the company to Trading Standards and Action Fraud.
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