Printer Supplies Ltd Bewertungen 

85
•
TrustScore 2.5 von 5

2,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 2 von 5 Sternen

Low rating due to the service of the selected courier Evri. Delivery was promised between 6:30 and 8:30pm and I happened to notice an unmarked white van outside our home in that period, but as the... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

I ordered the HP cartridges and really did need them quickly. However, they never came. When I enquired I was told they'd been 'lost' by the courier and no more were available so I'd get a refund. Onl... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Do not ever order from this company. They are a sham. I ordered some discounted original HP inks that they advised were out of date, but would still work in my printer. When they arrived they were o... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The cheapest price I could find online, plus this company helps the environment with less packaging. Very happy with the inks and will definitely be purchasing again once I have run out.

Unternehmen hat geantwortet

Unternehmensdetails

  1. Online-Marktplatz

Vom Unternehmen geschrieben

Established in 2015 and based in Norfolk, Printer Supplies Ltd is a trusted online retailer dedicated to keeping your home and business printing seamlessly. We offer an extensive selection of both original OEM and high-quality compatible ink and toner cartridges, ensuring we have the right match for virtually any printer model and budget. Driven by a commitment to environmental responsibility, we actively work to reduce excess waste across our operations. To support a greener supply chain, select products are shipped without non-essential outer packaging—minimizing environmental impact without ever compromising on product performance or reliability. Whether you are topping up a single desktop printer at home or managing the heavy printing demands of a busy office, Printer Supplies Ltd delivers top-tier reliability, unbeatable variety, and a more sustainable approach to everyday printing essentials.


Kontaktinformationen

2,4

Mangelhaft

TrustScore 2.5 von 5

85 Bewertungen

5 Sterne
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1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 35 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2,4

Alle Bewertungen

(85)

85 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Ordered hp coloured ink and black ink…

Ordered hp coloured ink and black ink for Deskjet printer ... black ink doesnt print at all and coloured ink isn't good, sporadic printing with faded colour ... needed to print important documents ... disappointed. ... Thanks for your reply, ive emailed you twice but as yet not had a response. Looking forward to hearing back re a full refund. Many thanks.

28. August 2026
Printer Supplies Ltd-Logo

Antwort von Printer Supplies Ltd

Hi,

I am sorry that the items you received are defective. Unfortunately it happens and its something completely out of our control. However you are covered by our 1 year warranty, so please get in touch and we can sort you out replacements :)

Kind regards,

Hollie
Printer Supplies Ltd

Bewertet mit 1 von 5 Sternen

Fraudulent product

The order hasn't arrived yet

Evri have a reputation round here for poor service
this time they put it through a neighbour's letterbox and they were away
this was the first alarm bell, correctly packaged by HP with the hologram seal they may not fit
I have now found that they are fraudulent refills and have asked for a full refund

28. August 2026
Printer Supplies Ltd-Logo

Antwort von Printer Supplies Ltd

Hi Paul,

I can see by the tracking information that your item has been delivered to you now. Please feel free to update your review with any positive/negative comments regarding your order.

Kind regards,

Hollie
Printer Supplies Ltd

Bewertet mit 5 von 5 Sternen

Satisfacted

I ordered and received the correct printer ink and cannot feel they could have done more for me at a great price.

28. August 2026
Bewertet mit 1 von 5 Sternen

Order never received

28. August 2026
Printer Supplies Ltd-Logo

Antwort von Printer Supplies Ltd

Hi Gideon,

Thanks for your review. Just to confirm you ordered on Friday 28th August, today is Tuesday 1st September and yesterday was Bank Holiday. So can I ask when exactly you expected to receive your order? As it was firstly the weekend followed by a bank holiday, it’s been exactly 1 working day since you placed your order.

This is a really unnecessary review, no matter which company you ordered from, you would not have received delivery by now. We do not promise next day delivery or give a delivery timeframe.

Many thanks

Printer Supplies

Bewertet mit 5 von 5 Sternen

Placed order and received product…

Placed order and received product within a week, great service, will use again.

21. August 2026
Printer Supplies Ltd-Logo

Antwort von Printer Supplies Ltd

Thank you for your positive words. We look forward to receiving your next order.

Kind Regards,

Printer Supplies Ltd

Bewertet mit 1 von 5 Sternen

AVOID them. Very old cartridges

Bought a colour cartridge from them. It was 13 years out of date and surprise, surprise it doesn't work. I have tried to contact them and had no response. I wish I had read the reviews before I wasted my money. Never going to use them again. Absolute con.

10. August 2026
Bewertung ohne vorherige Einladung
Printer Supplies Ltd-Logo

Antwort von Printer Supplies Ltd

Hi,

I am sorry that you are unhappy with your purchase. Just to confirm it’s not ‘out of date’ it’s out of Manufacturer warranty. The date on a cartridge is not an expiry date. We provide our own Warranty on every product rendering the manufacturer’s warranty date irrelevant. It seems the cartridge you received was simply defective.

Please contact us via email and we will arrange a full refund for you.

Kind regards,

Printer Supplies Ltd

Bewertet mit 1 von 5 Sternen

Ordered an HP 508X toner (order #6021)…

Ordered an HP 508X toner (order #6021) on 5 August, £168.36. It arrived quickly, which is the only positive thing I can say.

It prints lines and dots all over every sheet — completely unusable. I emailed with photos on 7 August asking for a replacement and heard nothing. I chased on the 11th, the 12th and the 14th before anyone replied. When I finally got a response it was to say a return label would be sent "around 2pm" that day for a refund. That was six days ago. No label ever came, and my emails since (18th and 20th) have gone unanswered again.

I've now sent seven emails and had exactly one reply in over two weeks. I don't want a refund, I want the working toner I paid for — I run a business and I need to print. Being left chasing a supplier every single day for something that was faulty out of the box is not acceptable. Apart from it didn't even come in a box. So its obviously reconditioned.

Fine if everything goes right. If anything goes wrong, be prepared to be ignored.

Things go wrong so just reply and put it right, customers are usual fine with that.

To your reply: it took 9 emails over 3.5 weeks for you to reply. Yes you’ve sent a label. I actually don’t trust that if I return it then you’ll refund it. The toner didn’t even come in a box James and it was a black cartridge with the yellow toner all over it so I’m not sure how you could say it’s not reconditioned.

5. August 2026
Bewertung ohne vorherige Einladung
Printer Supplies Ltd-Logo

Antwort von Printer Supplies Ltd

Hi Emma,

We have spoken since this review and I emailed you across a return label for the faulty item. I note that as of yet, we have not received the faulty product back to us.

None of our items are reconditioned unless specifically stated that they are.

Once the item is received back then a full refund will be issued.

Kind regards,

James
Printer Supplies Ltd

Bewertet mit 1 von 5 Sternen

The HP printer ink cartridge 951XL…

The HP printer ink cartridge 951XL Magenta arrived in a battered box and is older than the cartridge it was replacing. The warranty date on the one you sent ended in 2022. I believed I would receive a new cartridge not an old out of date one in a box that looked like it had been in someones handbag for months.

14. August 2026
Printer Supplies Ltd-Logo

Antwort von Printer Supplies Ltd

Hi Dee,

I am sorry that you where unhappy with this item. It sounds like it may have been badly handled by the courier which is why it arrived squashed.

In regards to the date being expired. This is the manufacturers warranty date and is replaced by our own warranty - this makes the date irrelevant unless you are intending on returning back directly to HP.

I have checked and I do not have an email from you with any concerns regarding this matter, so please feel free to reach out and I will rectify your issue :)

Kind regards,

Hollie
Printer Supplies Ltd

Bewertet mit 1 von 5 Sternen

Do NOT buy from this company!!!

This company is fraudulent and should be avoided at all costs.
I placed an order on 9th June for a printer cartridge costing £94.52 which was delivered, with no original packaging. Courier tracking details were provided when the item was dispatched. The cartridge appeared out of date but worked when installed.
Based on that I placed another order on 22 June for three cartridges costing £256.09. Despite seven follow emails between 27 June and 26 July I did not receive the cartridges or any response from the supplier. I did get a *fraudulent* email on 6 July saying that the cartridges had been dispatched but with no tracking information provided (unlike the prior order).
I have sent a formal complaint letter and will be following up via the Small Claims Court if my refund is not provided in the required timescale. I will also report the company to Trading Standards and Action Fraud.

22. Juni 2026
Bewertung ohne vorherige Einladung

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