Ordered easily, delivered quicker than expected. I am returning product as my customer was not happy with the colour ?? She wanted black and it was black !! Not Premium paint’s fault and have agreed... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I don't have a problem with the quality of the paint but make sure you over order as they cannot colour match. In fact the second tin was the wrong colour of grey and when I met up with the previous c... Mehr ansehen
Pleased with the product and although its early days following application seems to be effective in preventing fretting of the tarmac drive surface. Would just say that used 2/3 of a 20 litre can for... Mehr ansehen
Unternehmen hat geantwortet
The paint arrived extremely quickly (the next day). The paint was as described and excellent on my fences. A very good long-lasting protective coating. There was a small issue and Customer se... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Premium Paints, we are dedicated to delivering high-quality paint solutions tailored for both trade professionals and homeowners. With a focus on excellence and innovation, our extensive product range includes industrial paints, floor coatings, oxide glosses, driveway sealers, and much more. We pride ourselves on providing durable and reliable finishes that stand the test of time, helping you achieve the perfect result every time. Our flagship brands—Everest Paints, SummitSeal, and Paintmaster—cater to a wide variety of needs. Everest Paints is trusted by professionals for its exceptional coverage, durability, and ease of application, making it ideal for both commercial projects and DIY tasks. SummitSeal offers advanced protection for surfaces exposed to the elements, ensuring long-lasting resilience. Meanwhile, Paintmaster is renowned for delivering reliable and affordable paint solutions without compromising on quality. In addition to our extensive paint range, we offer a variety of accessories to support your painting projects. From brushes and rollers to preparation tools and protective gear, we provide everything you need to get the job done efficiently and effectively. Customer satisfaction is at the heart of our business. Our dedicated team is always on hand to offer expert advice and support, ensuring you select the right products for your needs. We believe in delivering not just exceptional products but also outstanding service. With a growing presence across Europe and an expanding product line, Premium Paints continues to set new standards in the paint industry. Whether you're a professional contractor or a DIY enthusiast, we're here to help you achieve the perfect finish every time. Visit our website at premiumpaints.co.uk to explore our full product range and experience the Premium Paints difference.
Your One-Stop Solution for Paints and Coatings
Vom Unternehmen geschrieben
- High-Quality Paints and Coatings
- At Premium Paints, we provide a wide range of high-quality paints and coatings, including industrial paints, floor coatings, oxide glosses, and driveway sealers. Our products are designed for durability, reliability, and a flawless finish every time.
- Trusted Brands – Everest Paints, SummitSeal & Paintmaster
- We are proud to offer trusted brands such as Everest Paints, known for professional-grade coverage and durability; SummitSeal, providing advanced protection for external surfaces; and Paintmaster, delivering reliable and affordable paint solutions.
- Comprehensive Accessories Range
- We offer a full range of accessories to support your painting projects, including brushes, rollers, preparation tools, and protective gear. Everything you need to get the job done efficiently and effectively is available under one roof.
- Expert Advice and Customer Support
- Our team of knowledgeable experts is always on hand to offer guidance and support, ensuring you select the right products for your needs. From product selection to application advice, we are here to help.
Product Quality Guarantee
Quality You Can Trust – Guaranteed
Our paints are designed to deliver durable and reliable finishes that stand the test of time. We are confident in their performance and want you to feel the same. If you encounter any issues related to product quality after correct application, simply reach out to our customer service team. Once verified, we will provide a replacement at no cost.
Your satisfaction is our priority, and we are committed to ensuring that you get the perfect result every time. Choose Premium Paints with confidence, knowing that we stand behind every product we sell.
For more information, visit premiumpaints.co.uk or contact our team today.
Kontaktinformationen
Unit 8-11 Ashvale Road, NG22 0NH, Tuxford, Vereinigtes Königreich
- 01909495708
- sales@premiumpaints.co.uk
- premiumpaints.co.uk
4,2
Gut
1030 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 73 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Fast turnaround on order.
Ordered a concrete resin sealer to protect a work surface on a newly built outdoor bbq and kitchen area. Wanted it before the imminent bad weather. Ordered one day, got it a couple of days later. Really well packed and good robust box used. Very happy with the service and the product.
1. September 2026
Antwort von Premium Paints
Thank you for the feedback! Glad we were able to help.
Antwort von Premium Paints
Glad to hear it! Thank you for the feedback
Antwort von Premium Paints
Glad to hear our social media posts are getting to the right people! Thank you for the five stars.
Great customer service
25. August 2026
Antwort von Premium Paints
Thank you for the feedback! Glad we could help.
Great paint at competitive price
Great paint at competitive price. Prompt efficient delivery, buy with confidence.
1. September 2026
Antwort von Premium Paints
Thank you very much for the review, we really appreciate it.
A great company with excellent products who places Customers first
The paint arrived extremely quickly (the next day). The paint was as described and excellent on my fences. A very good long-lasting protective coating.
There was a small issue and Customer services (Jack) resolved immediately and exceeded my expectations.
This is a great company that you can trust to put Customers first and who also stock 1st class products that you can rely on to protect your property.
Great job.
27. August 2026
Antwort von Premium Paints
Thank you very much for this stellar review! We really appreciate that you took the time to leave this feedback and share your experience with us. Hope to see you again soon!
Poor service.
Delivery company used and the costumer service was poor and best, only reason for the 2 stars is that the products are great (once I actually got them after 2 weeks +).
27. August 2026
Antwort von Premium Paints
Thank you for the review, and we're glad the product did the job once it arrived. A wait of over two weeks is well outside our normal standard and we completely understand the frustration.
In this instance, your original order went out the next working day but was lost in the courier's network, and the replacement we arranged took longer to get to you than it should have.
Failure to deliver so refund reqiured
Failure to deliver so refund reqiured.
4 times tried to phone but nil response . Wasted my time expecting a delivery that never happened . Contacted the courier who didnt receive my order .
27. August 2026
Antwort von Premium Paints
Thank you for the review.
My apologies for this incident - unfortunately, it appears your shipment was mishandled in transit. I would be happy to pass on the full details / tracking information available to us if you would like to see this information.
We have since processed a refund on your order as per your request via the LiveChat on our website.
Ordered 24th August and paid extra for…
Ordered 24th August and paid extra for delivery within 1-2 days
Item received on 1st September. No apology or reason for the delay
26. August 2026
Came on time 👍 but drum badly bashed
Came on time 👍 but drum badly bashed, would have been better with some wrapping/protective packaging to cope with courier handling!!
26. August 2026
Excellent paint
Excellent paint , we used it to smarten up some old decking.
Quick delivery, very good quality, fair price, our decking looks new again
25. August 2026
Antwort von Premium Paints
Thank you for taking the time to leave a review! We really appreciate the feedback - glad to hear that you are enjoying the paint.
Antwort von Premium Paints
Thank you for taking the time to leave us a review!
Very quick delivery
28. Juli 2026
Antwort von Premium Paints
Thank you for the review! Much appreciated
Antwort von Premium Paints
Thank you for the feedback.
Looking at your order history - FedEx attempted to deliver this two days after your order was placed with us.
The courier has since returned the product to us.
I have no record of prior communications with you regarding this - however, I have now arranged for a replacement to be sent out for you as soon as possible.
My apologies for the delay.
AVOID THIS COMPANY - Absolutely appaling service
I honestly cannot believe how badly this order was handled. What should have been a straightforward paint order turned into a 6 week nightmare. They managed to send us the wrong colour paint FOUR times!
Customer service was absolutely awful. Trying to get hold of them was a nightmare, and whenever we did make contact, we were constantly fobbed off with excuses rather than getting the problem sorted.
To make matters worse, all of the paint times arrived with no labels whatsoever, so there as no way of even knowing what had been sent. When we finally opened the tins to check the paint, the consistency was like water!
For six weeks we chased, waited, contacted them again and were repeatedly robbed off. The amount of time and frustration this caused was ridiculous.
At this point, it felt less like dealing with a professional paint company and more like dealing with absolute cowboys.
We eventually gave up and ordered the exact paint from another company and guess what?! It arrived correctly the very next day and the consistency was so much thicker like paint! No hassle, no excuses and no time wasted.
Save yourself the frustration, wasted time and your money. DO NOT purchase your paint from this company. The delivery, product handling and customer service were completely unacceptable. We certainly won't be using them again or recommending them.
1. Juli 2026
Bewertung ohne vorherige Einladung
Eveything was great
31. Juli 2026
Antwort von Premium Paints
Thank you for taking the time to leave a review! We appreciate it
Antwort von Premium Paints
Thank you for taking the time to write this review for us, much appreciated!
they advertise 2-3 days delivery we…
they advertise 2-3 days delivery we ordered our paint on 24/07 and did not receive it until 03/08. had to call them for an update to be told there was a problem but they did not think to inform us as a customer that there was going to be a delay which in turn affected our work programme
24. Juli 2026
Antwort von Premium Paints
Thank you for the review. Ten days against a 2-3 working day delivery is well outside our normal standard and we completely understand the frustration, particularly with a work programme depending on it.
While the overwhelming majority of orders arrive within that window, in this instance, your order was unfortunately caught up in a supply chain delay from our manufacturer.
Notifying you of that delay sits with us and we didn't manage it on this occasion. This is definitely an area we as a company will aim to improve on.
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