The packaging then sent to me took a while and when I got it it was just a plastic bag. Which meant on receipt of receiving my phone it was cracked and my offer was reduced drastically. After reading... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
This was a positive experience. I had some issues with the label but I called customer service and it was easily resolved. They were helpful and communicated clearly and professionally. I also got a g... Mehr ansehen
I accepted the price for my phone and opted to print my own label, went to royal mail through Preloved link printing label wouldn't work. So waited about 5 days for posting envelope from Preloved. Onc... Mehr ansehen
Always reliable and a pleasure to buy from! I’ve purchased tech products from Matt and have consistently received quality items at great value. A trustworthy seller I’m happy to recommend and will con... Mehr ansehen
Unternehmensdetails
Über Preloved Tech
Vom Unternehmen geschrieben
Prelovedtech.co.uk is a technology recycling business located Telford, Shropshire providing customers with the best prices to ethically recycle and sell their unwanted tech including;
> Mobile phones
> Tablets
> Laptops
> Smartwatches
> MacBooks
> Games consoles
Our simple four step process makes it super easy to recycle and sell your unwanted gadgets to Preloved Tech;
Step One: Instant Online Price
Simply visit prelovedtech.co.uk and locate your device from our extensive catalogue. Select your devices specification and condition from the grading options and get and instant price.
Step Two: Pack your device
Once your sale is confirmed we will send you a FREE shipping pack to send in your device(s). Simply pack it up and fix the shipping label to the front.
Step Three: Post your device
Once your device is securely packed, simply drop it off at your local post office. Royal Mail will then safely transport your device to us for testing.
Step Four: Receive your payment
Once we have received and tested your device, you payment will be sent via the method chosen when registering your sale, either PayPal or BACS.
We are an open and honest business, ensuring we keep our customers updated every step on the way from the initial recycling submission right through to payment. These continual efforts in providing this high level of customer service has resulted in our 5-star Trustpilot rating.
We are an ethical business committed to actioning climate change. For every device recycled in through our website we plant a tree and reduce carbon pollution. We are building the Preloved Forest with an aim of planting 2,500 trees each year and reducing 50tonnes of carbon pollution.
We were awarded the Best Digital Biz 2022 award by BizBubble in February 2022 as well as being shortlisted into the final for Start-up of the Year at the 2021 Mobile Industry Awards.
Preloved Tech provide you with the best way to recycle your unwanted tech, and secure market leading prices in the process. Please feel free to Send us an Email should you have any questions.
> Mobile phones
> Tablets
> Laptops
> Smartwatches
> MacBooks
> Games consoles
Our simple four step process makes it super easy to recycle and sell your unwanted gadgets to Preloved Tech;
Step One: Instant Online Price
Simply visit prelovedtech.co.uk and locate your device from our extensive catalogue. Select your devices specification and condition from the grading options and get and instant price.
Step Two: Pack your device
Once your sale is confirmed we will send you a FREE shipping pack to send in your device(s). Simply pack it up and fix the shipping label to the front.
Step Three: Post your device
Once your device is securely packed, simply drop it off at your local post office. Royal Mail will then safely transport your device to us for testing.
Step Four: Receive your payment
Once we have received and tested your device, you payment will be sent via the method chosen when registering your sale, either PayPal or BACS.
We are an open and honest business, ensuring we keep our customers updated every step on the way from the initial recycling submission right through to payment. These continual efforts in providing this high level of customer service has resulted in our 5-star Trustpilot rating.
We are an ethical business committed to actioning climate change. For every device recycled in through our website we plant a tree and reduce carbon pollution. We are building the Preloved Forest with an aim of planting 2,500 trees each year and reducing 50tonnes of carbon pollution.
We were awarded the Best Digital Biz 2022 award by BizBubble in February 2022 as well as being shortlisted into the final for Start-up of the Year at the 2021 Mobile Industry Awards.
Preloved Tech provide you with the best way to recycle your unwanted tech, and secure market leading prices in the process. Please feel free to Send us an Email should you have any questions.
Kontaktinformationen
Unit 1d, Ni Park, Newport, TF10 9LH, Shropshire, Vereinigtes Königreich
- 01952 790698
- sales@prelovedtech.co.uk
- prelovedtech.co.uk
4,4
Hervorragend
510 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 83 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent service and very helpful.
24. Juli 2024
Quick & easy was happy with the price…
Quick & easy was happy with the price they offered meant to put 5 stars 1st class service
16. Juli 2024
Antwort von Preloved Tech
Hello Jackie,
Thanks for your your positive comments and im really happy your experience using our service was a positive one. We hope you return to us next time you have some electronics to recycle.
For training and development purposes, if your experience was a positive one was there any reasons for the 4 star review and not a 5 star? If so, please feel free to get in touch with our customer services team so we can work on improving all areas of our business and services.
Thank you
Nicki
I was looking at buying a new laptop…
I was looking at buying a new laptop but wanted to go the refurbished route.
As I was aware of Preloved Tech as their a Theo Paphitis #SBS winner I contacted them to see what they had available.
Ordered and arrived within days.
Would recommend for those businesses looking to reduce their footprint by using their services.
10. Juli 2024
Bewertung ohne vorherige Einladung
Really good service from
Really good service from. Sending phone to having money in bank couple days later
12. Juli 2024
Good price and speedy payment.
9. Juli 2024
Great service
28. Juni 2024
Recommended
Quick & easy service. Communicated well and payment made without any issues.
Recommended !
28. Juni 2024
Selling a mobile phone
I had to start with a Google search to find a company who might be interested.
I selected a site which provided comparison prices from several companies based on the model and the condition. For my handset, a Google Pixel 3xl, Preloved Tech offered the best price. They provided a prepaid postal pack and contacted me on the phone's arrival to say that it would go through a review to assess whether it justified the value they had placed on it unseen.
Today they sent me an email to say that everything was fine and that they would pay the money to my account.
A simple process and a trouble-free way of selling a phone.
15. Juni 2024
Bewertung ohne vorherige Einladung
Five star service
13. Juni 2024
Awesome Service
Very professional and honest. Paid exactly what they said on the website.
I would recommend them to anyone.
19. Juni 2024
Bewertung ohne vorherige Einladung
Very professional
Very professional, kept up to date since sending my device off in the prepaid package tracked by Royal Mail, would definitely recommend 5 star service
31. Mai 2024
Bewertung ohne vorherige Einladung
Really slow response when item sent and…
Really slow response when item sent and slow paying.
16. Mai 2024
Antwort von Preloved Tech
Hello Robert,
Thank you for your candid review, and you wont hear many companies replying in this way, but we agree with your review on this occasion.
I can only apologise for the unusually slow response to your recycle order. You can see from our 96% 5-star reviews that in 96% of the time we provide a 5-star service. But we hold our hands up when that slips, which it did in this case.
A combination of a very busy few weeks, staff holidays and a bank holiday meant our lead time for payments did slip by a few days and resulted in your order dragging on for a few days longer than it should of. The positive aspect is that the order was processed succesfully, and payment was made, albeit a few days later than we promise to pay. Also, we hold our hands up when things dont go to plan our side.
So again, sorry for the slight delay in processing your order and we do appreciate your honest review.
Kind regards
PLT Customer Services.
My item was dealt with promptly and…
My item was dealt with promptly and payment was made quickly.
14. Mai 2024
Great service very helpful
16. Mai 2024
I got paid the price agreed
I got paid the price agreed after inspection. Payment made the following day into my account. Easy smooth transaction.
16. Mai 2024
Easy and straightforward thank you
16. Mai 2024
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