If your kids have a disability read this
We booked our park tickets for 6 adults and 5 children, out of them 5 kids 2 had a disability,one girl had cerebral palsy and is in a wheelchair and my own daughter who is 5 years old and is non verbal autistic, on arrival we queued for 50 minutes for armbands for the 2 girls so they would have access to the rides. The bands were paper and had a barcode on them to be scanned at the rides my wife pleaded with the girl at the counter to let her wear the armband as my daughter would be likely to try pull it off her arm but she refused to let us do this, the park was very impressive and i found some rides i was able to bring my daughter on, when we got to the younger kids part after walking for about an hour we went to get on the main ride in sesame street but my daughter was refused because the guy said her band wasn't scanning and suggested we walk back to the start and get a new band. We pleaded with the guy to let us on but got nowhere, as we made our way back down through the park my daughter spotted a boat ride and got very excited so again we tried to get on the ride only to be refused again, my daughter was very upset and kept holding up her arm to be scanned but the girl in charge told us in perfect English we would not be getting on the ride when I tried to plead with her she told me she had no English I had to drag my daughter away as she was roaring crying and when I looked back I could see the girl looking at my daughter laughing, we headed straight for the exit and on the way out my wife who was furious at this point and went to complain to a manager who apologised and suggested next time my wife wears the bands, I woke from my sleep that night and cried thinking of my daughter holding up her arm to be scanned only to be refused and laughed at. If you hav a child with a disability I'm not suggesting you don't bring them but don't expect any compassion from any of the staff as you won't get it and the armband system doesn't work.







