Pop Specs at Merry Hill was such a great experience today. Nicky and Hannah were so kind, they gave me great customer advice options and support. Everything was explained so clearly and it was so enj... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Visited Pop Specs at Westfield Stratford City. What a great experience! Such a lot to choose from. I chose some really lovely specs and they were ready in 20 minutes. The person who served me was very... Mehr ansehen
Spent £315 on varifocal transition lenses for holidays that did not transition. Delay in rectifying so did not have in time. Offered & accepted refund but only refunded £65 as price of transition.... Mehr ansehen
Unternehmen hat geantwortet
Visited Pop Specs Newcastle yesterday. Sheena and Dameer were super helpful. What great service. Got a pair of reading glasses and sunglasses. I am over the moon with them. Will definitely be returnin... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Pop Specs - Fast, Fun, Affordable Eyewear. We're revolutionizing eyewear retail with a simple promise: complete single vision glasses in 20 minutes, not weeks. For just £75, you get everything - your choice from over 1,000 stylish frames, single vision lenses, and anti-glare coating included. While other opticians keep you waiting days or weeks, we'll have your new glasses ready while you get your coffee. Our friendly, expert team provides personalized service to help you find the perfect frames and lenses for your lifestyle and budget. With transparent pricing and no hidden costs, you'll know exactly what you're paying upfront. What's included in your £75: ✓ Any frame from our extensive collection ✓ Single vision prescription lenses ✓ Anti-glare coating ✓ Professional fitting and adjustments ✓ Express 20-minute service
Kontaktinformationen
Vereinigtes Königreich
- pop-specs.com
Hat 77 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Connor was superb
Connor was superb! Very efficient helpful and the sunglasses were made in 30mins….wire them to drive home in! Perfect. Brilliant service! Thank you again
Can not recommend Pop specs Merryhill
Can not recommend Pop specs Merryhill, Westmidlands enough!
I have brought several pairs now and will continue, they always have amazing frame designs.
Please go check them out
Poor quality, badly done and not enough stock for replacement.
Very poor quality, one arm fell off after 3 months and they couldn’t replace it because their stock for each model is very reduced and they are not able to get similar ones. They offered to put the lenses in other frames. I ended up with an average model, nothing special, for the old lenses to fit the new frames.
Today I went to do an eye test because I have been having trouble reading and they found out that the problem are the glasses, they are badly done! the graduation of the varofical lenses is too low.
So, unprofessional! Such a waste of money and time.
Adding to my original review: I bought 2 pairs of glasses from Pop Specs, I have got the second pair checked in 2 different shops and they said the reading part of the lenses is too low at the bottom and the frame is too big for varifocal lenses to work well. Just confirming the staff is not knowledgeable enough. (At least the second pair has not fallen apart although straggling with reading the small print)

Antwort von Pop Specs
Pop Specs Brixton Village
Pop Specs Brixton Village
Visited on a Saturday, they were busy but very helpful. Lizzy, Ruke and Debz helped me choose from a large selection of frames.
I chose two frames with transition and varifocal for a great price!
They were ready within the week for collection which is amazing.
Ez the Optician fitted them and gave lots of advice about getting used to varifocal lenses.
Would definitely recommend Brixton Village Pop Specs branch to friends and family :)
Great service from Pop Specs Uxbridge
Great service from Pop Specs in the Chimes, Uxbridge. Had new prescription lenses fitted into existing frames in less than half an hour. I always struggle to find frames that I am happy with, so really pleased to be able to update my glasses. Also replaced my husband's varifocal lenses. Attentive and professional service throughout by Raoul. Many thanks.
AVOID!!! Cheap & Nasty - don’t be fooled!!
Cheap and poor quality glasses, broken within weeks. Staff and management clueless with no technical knowledge or skills. Do yourself a favour and save money by going to a proper opticians who are trained and sell quality glasses that will last more than a month. If your on a budget then go to Poundland for same quality as this shop and for a lot cheaper!
Update: Took the broken glasses to a proper optician who said the glasses were poorly made, and you could see the cheap lens they use, when compared to a proper pair. Also said the lens were incorrect. They mention the unqualified staff are on commission so lay on the niceness for sales. All makes sense now.

Antwort von Pop Specs
3x Experiences - Consistently FAB customer service
I recommend popspecs to all my friends and family. A true game changer when it comes to being a glasses wearer. The customer service really is second to none and as a customer I feel so valued and well looked after, despite visiting lots of different locations.
I lost my glasses whilst travelling across the country for a funeral in October. I had previously bought from a popspecs store in Chester (with fab service!) so went straight to Popspecs Brighton and got a new pair the same day. The team helped me access my prescription and truly went above and beyond. Then after my daughter broke a hinge on my glasses I took them in to the Meadowhall branch today and the guy there fixed them for me with no charge. They are as good as new! Thank you
Popped into Bristol cribs causeway day…
Popped into Bristol cribs causeway day trip out from Paignton .excellent service the guy who looked after me was so helpful and so good. Would recommend them everytime I changed from vary focals to distance only
Bought varifocals from Lakeside branch …
Bought varifocals from lakeside branch have tried for three weeks to get used to them . Have worn varifocals for many years . But thought try these as slightly cheaper. Was told they were the best Essilor lenses. But looking online are the basic ones . I have now wasted £250 as can’t wear them . And will have to go back to my regular optician for new ones. Am so disappointed.
Super helpful staff
Alice was really really helpful in picking out a perfect pair of glasses for me. Made me feel comfortable and confident 🥰
great service…
My wife and have visited both Brighton and milton Keynes stores and we have purchased 5 pairs of glasses between us. We have received really good service from both stores, we like the fact that we were under no pressure to buy and the sales staff were really helpful. we will certainly use pop specs again
Love love love Pop Specs
Love love love Pop Specs. After seeing you on Dragons Den I took my Tom Ford glasses to Leeds, White Rose to have my prescription lenses fitted. All done in under 20 mins. Brilliant service. 50 stars.
Disappointing Customer Service. Eldon Square Newcastle
I bought a pair of glasses in November 2024. Very disappointed in the quality. 3 months of wearing and the arm fell off whilst I was wearing. Literally came apart from the frame. On returning them I was told there was nothing they could do and that couldn’t happen on its own. When I challenged that I was told I was being rude and to go around the other side of the counter and read their company policy. £315 for a pair of glasses which are no good after 3 months.
Customer care is non existent and the guy who I spoke to was argumentative and intimidating.
Save your money and go to a reputable optician. Never again
Absolutely brilliant glasses and buying experience
Absolutely brilliant! Love my specs, love the buying experience.. 20 minutes after selecting my frame I had a gorgeous new pair of favourite glasses! Oh and the simple pricing structure is great..
Pop Specs is ACE!
I’ve interacted with Pop Specs in both Westfield London and Uxbridge and have found both to be first class. I love the wide and fast moving range of frames and my 3 pairs (so far!) have been conversation starters many times. Highly recommended if you have a simple prescription and love a distinctive style.
Disappointing!!!
I had looked the glasses up on their gallery and fell in love with a pair.My daughter also liked some.We went down there only to be told the glasses on their gallery were not available!! What!! Dont think they will last long.They were also expensive! Voo glam have the same glasses I liked at a tenth of the price!!!
The staff were really helpful
The staff were really helpful. The service was timely. I love my new frames. I’ve wanted some Pop Frames ever since I saw them on Dragons Den
Great same day service solved our emergency!
After my son broke his glasses playing basketball i struggled to find anyone who could help me get glasses quickly. Specsavers told me 7 days minimum. After searching google i quickly found pop specs and called to confirm they could help. The staff were friendly and helpful. They were able to use his prescription from specsavers and his glasses were ready in 20mins. The price was reasonable and the quality good. Have already made recommendations to others and would like to thank Nik for making things so easy.
Amazing Service
Pop Up shop in Cribbs Causeway Bristol. Lovely helpful friendly staff....
I entered all my details into the computer for specsavers, retrieved my prescription, I choose my frames...(lots of great ones to choose from)..i returned 25 minutes later to have my glasses complete, they are fab...amazing service. Would highly recommend.
Went to silverburn for my specs very…
Went to silverburn in Glasgow
for my specs very friendly staff helped me a lot great selection of glasses would recomend would not go anywhere else now
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







