The honest review of Poetro Vintage
UPDATE: The bag I bought from them is broken, but they labeled it “good condition”
Also, be aware that they filter out bad reviews on their webpage, so come here for the honest review.
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The people at Poetro Vintage’s customer service are so unbelievably rude.
After waiting for more than 10 days for my bag to arrive, I received a notification from the carrier that my shipment had been stopped while it was still in France. I wrote Poetro to ask what was happening. They asked me to stop sending them messages on a daily basis basis (??!!).
Also, I opted for the bag cleaning service, even though I find it a little odd that I have to pay extra to receive a clean bag.
According to Poetro, their cleaning and caring process takes a week. No wonder I had to wait for ages.
Sadly, the joy and anticipation was destroyed by Poetro’s demeanor. I wouldn’t recommend buying anything from them unless you have plenty of time and a good sense of humor.