Pocketcarer is simple to use and has all the essentials needed to manage both clients and staff. I like the simplicity of it and how you are in control of how complicated you want it to be. Support se... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I am a self employed carer with about 20 clients/service users. I wanted an app i could keep records of my visits, store care plans etc so this seemed good. However , if you have 8 or more clients you... Mehr ansehen
Unternehmen hat geantwortet
College project level app that doesn't even have basic accessibility options. C- at best. Doesn't support dark mode, so messages are white text on white background. Really poor show. They've hire... Mehr ansehen
The pocketcarer app is everything it says in its title but better than that it's got a brilliant support team! If there's an issue one message and issue is being looked at 24 hours later issue resol... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
PocketCarer is a dedicated care planning platform designed specifically for self-employed carers and individuals managing their own care teams. Our mission is to put care planning back in your control by providing accessible and affordable tools that simplify the process. Whether you're a self-employed carer, a micro-provider, or an individual employer, PocketCarer helps you stay organised with essential features like care planning, daily notes, medication tracking, risk assessments, invoicing, rotas, and more—all in one place. Unlike traditional care management systems built for large organisations, PocketCarer is tailored to individuals and small teams, ensuring an easy-to-use and cost-effective solution that meets your unique needs. Take charge of your care planning with PocketCarer—designed to support those delivering and directing care, every step of the way.
Kontaktinformationen
Salvus House, DH1 5TS, Durham, Vereinigtes Königreich
- support@pocketcarer.com
- pocketcarer.com
Hat 100 % seiner negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
wanted to upgrade to higher package
i booked numberous online demos as i wanted to purchase bigger package, no one ever went on the zoom call, ive tried emailing and had no response

Antwort von Pocketcarer
Excellent app
Excellent app. Always able to see what's happening with Mum when we're unable to contact her.
Superb
The help and assistance I received from Emma harding was amazing. I felt really happy to speak to a human and not AI bots thank you Emma.
Efficiency
One of the stand out features that Pocketcarer has to offer is the friendly user interface! The platform is efficient, making it easy for users to navigate and access the tools they need. This app provides a solution for all of my care-related needs.
For the price it is very good value
For the price it is very good value, although there are some limitations but it was expected as I didn't think paying what I did I would get all the features, etc. It is perfect for my low use needs and my Clients are impressed that they have a Care plan and can follow up the notes. All in all I am quite happy, and definitely recommend for Self employed Carer use.
It won’t work
It won’t work, every time I click anywhere on app it freezes! Can’t see anything
Contracts aren't correct
Contracts aren't correct. Legally the local Authority needs to have a contingency plan in place for the client. This contingency plan is to ensure the client doesn't have a break in Thier care when the carer is incapacitated.
The contracts are a Civil Contract made for the P A to the client. It has to abide by the Health and Social Act and be parallel with the CQC Scope and Regulations .
P.A' are exempt from needing to be CQC Registered , due to the nature of the contract.
But clear guidance must be given to both as to why.
Rob

Antwort von Pocketcarer
Their customer service I have found to…
Their customer service I have found to date efficient and quick, I'm also impressed with the way they have listened to my suggestions and taken them on board, if something isn't working they fix it without delay. Highly recommended.
Disappointing
Not much more use than my Notes app unless I want to pay a subscription fee. Disappointing
Excellent and with exciting ongoing…
Excellent and with exciting ongoing development :) Thank-you Pocket-carer
Very basic but does the job..very…
Very basic but does the job..very disappointed with misleading marketing, its not free for 30days,£7.99 was instantly deducted from my account and next payment due in 30 days..very misleading advertising..plus it keeps displaying a message that says am not connected to the Internet..even though I'm connected...
Good so far
Not long had the app but is proving a very good resource to have at my finger tips. Exciting new things coming in the pipeline so looking forward to those
Newby to Pocket Carer
I’ve only just started using Pocket Carer but it seems to be okay - it has potential
sorry but I just could not get into the…
sorry but I just could not get into the app they kindly reset my account but i still could not get into it, I suggested in future if people have problems they set up the account for them with temportary password and recomend people change it later...
College project level app. C- grade, if that.
College project level app that doesn't even have basic accessibility options. C- at best.
Doesn't support dark mode, so messages are white text on white background. Really poor show.
They've hired 3 marketers instead of one decent programmer, that should tell you something about their ethics and values.
Absolutely not worth bothering with.
Free?? Yeah right
It was advertised as free but its £7.99 a month NOT free in my opinion

Antwort von Pocketcarer
This app is excellent for self employed…
This app is excellent for self employed carers. It enables the user to keep all of their client records in one place and has handy templates for things like invoices, contracts etc. Emma is very open to suggestions on how to improve things and any issues I have had have been resolved promptly. I would highly recommend the app , it’s very much worth the subscription fee.
Game changer
Pocket Carer is a well-designed mobile app that greatly helps you manage being a self-employed carer. The app offers great functionality and is very user-friendly. I particularly appreciate the contract feature, which allows you to quickly fill in relevant information using the template provided. This has saved me a lot of time and has made the onboarding process for new clients a breeze. I highly recommend this app!
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