Pocketcarer Bewertungen 58

TrustScore 3.5 von 5

3,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Pocketcarer is simple to use and has all the essentials needed to manage both clients and staff. I like the simplicity of it and how you are in control of how complicated you want it to be. Support se... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I am a self employed carer with about 20 clients/service users. I wanted an app i could keep records of my visits, store care plans etc so this seemed good. However , if you have 8 or more clients you... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

College project level app that doesn't even have basic accessibility options. C- at best. Doesn't support dark mode, so messages are white text on white background. Really poor show. They've hire... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The pocketcarer app is everything it says in its title but better than that it's got a brilliant support team! If there's an issue one message and issue is being looked at 24 hours later issue resol... Mehr ansehen

Unternehmensdetails

  1. Softwareunternehmen

Vom Unternehmen geschrieben

PocketCarer is a dedicated care planning platform designed specifically for self-employed carers and individuals managing their own care teams. Our mission is to put care planning back in your control by providing accessible and affordable tools that simplify the process. Whether you're a self-employed carer, a micro-provider, or an individual employer, PocketCarer helps you stay organised with essential features like care planning, daily notes, medication tracking, risk assessments, invoicing, rotas, and more—all in one place. Unlike traditional care management systems built for large organisations, PocketCarer is tailored to individuals and small teams, ensuring an easy-to-use and cost-effective solution that meets your unique needs. Take charge of your care planning with PocketCarer—designed to support those delivering and directing care, every step of the way.


Kontaktinformationen

3,5

Akzeptabel

TrustScore 3.5 von 5

58 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

wanted to upgrade to higher package

i booked numberous online demos as i wanted to purchase bigger package, no one ever went on the zoom call, ive tried emailing and had no response

11. November 2024
Pocketcarer-Logo

Antwort von Pocketcarer

Thank you for your feedback. We sincerely apologise for the inconvenience caused due to an issue with our online booking system. I’ve personally reached out to you via email to address this matter and ensure we can arrange a demo session at a time that suits you.

We greatly appreciate your patience and understanding as we work to resolve this. If you need further assistance in the meantime, please don’t hesitate to contact us directly at support@pocketcarer.com

Bewertet mit 5 von 5 Sternen

Superb

The help and assistance I received from Emma harding was amazing. I felt really happy to speak to a human and not AI bots thank you Emma.

8. Mai 2024
Bewertet mit 5 von 5 Sternen

Efficiency

One of the stand out features that Pocketcarer has to offer is the friendly user interface! The platform is efficient, making it easy for users to navigate and access the tools they need. This app provides a solution for all of my care-related needs.

8. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

For the price it is very good value

For the price it is very good value, although there are some limitations but it was expected as I didn't think paying what I did I would get all the features, etc. It is perfect for my low use needs and my Clients are impressed that they have a Care plan and can follow up the notes. All in all I am quite happy, and definitely recommend for Self employed Carer use.

12. März 2024
Bewertet mit 1 von 5 Sternen

Contracts aren't correct

Contracts aren't correct. Legally the local Authority needs to have a contingency plan in place for the client. This contingency plan is to ensure the client doesn't have a break in Thier care when the carer is incapacitated.

The contracts are a Civil Contract made for the P A to the client. It has to abide by the Health and Social Act and be parallel with the CQC Scope and Regulations .

P.A' are exempt from needing to be CQC Registered , due to the nature of the contract.

But clear guidance must be given to both as to why.

Rob

11. Dezember 2023
Pocketcarer-Logo

Antwort von Pocketcarer

Hi Rob, thank you for your feedback we really appreciate it. We have recently been working on upgrading the PocketCarer app which includes a full update of the contracts. The updated version is now live and it would be great to get your feedback. Kind Regards PocketCarer Support Team

Bewertet mit 1 von 5 Sternen

Very basic but does the job..very…

Very basic but does the job..very disappointed with misleading marketing, its not free for 30days,£7.99 was instantly deducted from my account and next payment due in 30 days..very misleading advertising..plus it keeps displaying a message that says am not connected to the Internet..even though I'm connected...

15. September 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Good so far

Not long had the app but is proving a very good resource to have at my finger tips. Exciting new things coming in the pipeline so looking forward to those

28. August 2023
Bewertet mit 1 von 5 Sternen

sorry but I just could not get into the…

sorry but I just could not get into the app they kindly reset my account but i still could not get into it, I suggested in future if people have problems they set up the account for them with temportary password and recomend people change it later...

14. August 2023
Bewertet mit 2 von 5 Sternen

College project level app. C- grade, if that.

College project level app that doesn't even have basic accessibility options. C- at best.
Doesn't support dark mode, so messages are white text on white background. Really poor show.
They've hired 3 marketers instead of one decent programmer, that should tell you something about their ethics and values.
Absolutely not worth bothering with.

7. August 2023
Bewertet mit 1 von 5 Sternen

Free?? Yeah right

It was advertised as free but its £7.99 a month NOT free in my opinion

12. Juli 2023
Pocketcarer-Logo

Antwort von Pocketcarer

Hi Sheryn. Thank you for your feedback. We offer a 30 day free trial which is clearly stated on our website, the app and playstore store and all our marketing materials. Once you subscribe to the PocketCarer app your 30 day free trial starts and payment isn’t taken until the free trial ends. This is also clearly stated on the subscription page within the app. If you cancel your subscription before the free trial ends again no payment will be taken. If you would like to discuss this further you can contact us at support@pocketcarer.com

Bewertet mit 5 von 5 Sternen

This app is excellent for self employed…

This app is excellent for self employed carers. It enables the user to keep all of their client records in one place and has handy templates for things like invoices, contracts etc. Emma is very open to suggestions on how to improve things and any issues I have had have been resolved promptly. I would highly recommend the app , it’s very much worth the subscription fee.

10. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Game changer

Pocket Carer is a well-designed mobile app that greatly helps you manage being a self-employed carer. The app offers great functionality and is very user-friendly. I particularly appreciate the contract feature, which allows you to quickly fill in relevant information using the template provided. This has saved me a lot of time and has made the onboarding process for new clients a breeze. I highly recommend this app!

10. Juni 2023
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr