Impressive customer service
I bought an oxygen concentrator and it was an expensive purchase so I was a bit worried. And indeed, when I tried it, it didn't work. But the customer service and especially Richard was very helpful. It took a while but they took it back twice at no extra cost, including getting it to the manufacturer. I called every week for updates and was always met with sympathy and kindness.
Now that my concentrator is working, I'm also very satisfied of the product.








