As a fellow collector it can be quite easy to get too passionate about what I love, when first starting out, I used to speak to every single person who wasnt happy with their order for whatever reason (as I provide a full aftersales service) and I have been known to get upset when people try to take advantage, esp when just starting out, but this guy just wasnt interested in any help whatsoever.
He sent TWO brand new figures back to me claiming they were either broken or faulty and BOTH of them were perfectly fine without ANY issues at all. I suspect a little bit of buyers remorse here as even after I offered to swap parts with MY OWN PERSONAL copy, he wasnt interested.
He sent the figures back and BOTH TIMES, there was absolutely NOTHING WRONG with each figure, he contacted me via eBay as thats where he bought them (not on my website) to send the figures back and I only sent him 4 messages and 3 of these were photos showing him of the issues he reported that DID NOT EXIST?!?! So continuing to message and being passive agressive is a little incorrect and a slight exaggeration lol
Just check out my eBay feedback which is AMAZING, this guy tried to also tarnish my good name via Ebay too, but they removed the feedback as they read through our conversation they 100% agreed with me.
The figures this guy lied about and said were broken, were resold as open box "seconds" cheaper, to two different buyers who have since left me positive feedback on ebay and are over the moon with their purchases.
Its a shame this buyer has gone to the trouble to search me out on here just to leave this feedback, however, I have looked at his profile and its not the first time he has done this to other places.
Anyway, he has been bloked from the store now and is not allowed to buy from me again.
As I have said, please feel free to check out my eBay store as I have over 2000+ sales and 1500 100% positive feedback, I provide a full aftersales/aftercare service, 100% guarenteed peace of mind.
https://www.ebay.co.uk/str/plasticherouk
It all speaks for itself 😎