Pipedreamfittings Bewertungen 

I couldn’t be more happy with my order. It is a piece that gets a lot of attention in my home. Service was quick, straightforward and extremely accurate. Awesome job!

Order arrived on time and the quality was top notch, had to contact about a small piece missing from the box but was sorted promptly with no hassle. Super professional and would definitely recommend.

Will be giving repeat business and recommending to other DIY pals.

I ordered 2 shelves and 3 pairs of brackets for 2-3 day delivery, 3 days in I email asking for an update to be told it's another 2 days away. Disappointed but fine, things happen. 2 days later I call them to ask for any tracking info to be told my order didn't make it onto the vehicle and wouldn't be delivered but it would definitely be with me the next day... the next day, a Friday, I wait and I wait, and call them at 4pm 4/5 times with no response. No luck that day.
Monday rolls around, I was told they'd find out what was happening and it'd be with me the next day, so they gave up on Monday and did nothing to make it happen. Tuesday, believe it or not, was yet another "pipedream" for me having shelves and a 'sincere' apology.
Today, Wednesday, 13 days later, shelves arrived and so did 4 of the 6 brackets all covered in oil.
During those 13 days I was told that a new order was shipped to me twice, so third times the charm.
I wouldn't have minded, but they're an online shop and their entire function is to sell and deliver shelves so if they can't even hack that...

Their choice of couriers is all sorts of bad, the customer service isn't anywhere near where it needs to be, the hours on Google need updating or they need to answer the phone, the quality checking needs to be better and they need to send the whole order. Basic stuff. Check count pack deliver.

I found the perfect shelf for the job in hand, which was delivered very quickly.....only to find it was damaged and a few other issues with the finishing.
I contacted Stewart in customer services and he was extremely helpful promising to send another that was personally checked by himself for the next day.
True to his word it arrived and Im over the moon with it.
Thank you and I will certainly be ordering from Pipe dream fittings again! :-)

very impressed with product and excellent customer service from Matt, issue instantly sorted out and correct items arrived the next business day ! Many thanks

TBH the product itself (scaffold board shelves) were good, albeit two of them were damaged. However they had to be cut to fit exactly so I could cut off the damaged corners. The website has some nice items and would have considered further items. However the customer service was missing when needed. Granted the courier let them down but I was the one chasing and calling them for missing parcel that was sent to wrong address twice and then the lie that they had tried to deliver and no one was in (no card was left and I was in all day) in the end I got them to retain it at their depot and I drove the 60 mile round trip to collect the them. Despite informing Pipedreams of this and their promise of taking it up with the couriers they have never got back to me. They are other companies making similar items do your research first. Have since purchased more of these and similar products via Etsy and couldn’t have got better service, right from the beginning to the end of process.

Having already purchaed a wall shelving unit from this company, which I love, I recently requested a bespoke bar table. The finished item is absolutely perfect, was no trouble to order or pay for and was despatched within the timeframe advised. Due to issues with the courier out with everyone’s control (COVID) the table arrived later than anticipated. This might have been a problem as it was being delivered to a holiday home address, however Stewart tracked its progress, keeping me informed so there wasn't an issue. I found customer care second to none and would highly recommend this company. ……a pleasure to do business with them.

Excellent service great products at very reasonable prices

Service was very good, got exactly what I wanted

Good range of fittings and pipes, very good prices and quick delivery

Excellent customer service from Stewart throughout, even when I was asking lots of questions! The responses were always quick and helpful. The payment process was very easy and the making/delivering of my order was super quick too! I’m thrilled with our bespoke console table and would definitely use PipeDreamFittings again.

Excellent after sales service from Stewart.
Unfortunately received our first console table top damaged but Stewart was very quick to send out a replacement.
We chose the white wash top with steel legs, it looks very elegant in our hallway.

The same company as pipe dreams furniture (please see their reviews on here, same address, same owners) Shocking customer service was laughed at and told to F*** off by James one of the owners when trying to arrange a return I was happy to pay for!!!!!

I contacted the team at Pipe Dream Fittings as I wanted something bespoke. They were able to provide a quick response, clear advice and easy payment method. Product arrived promptly and it is of good quality and exactly how it was described. I am really happy with the shelves.

So helpful when I made a mistake on my order. Great Customer Service and very pleased with the curtain and clothes rail, look fantastic. Highly recommended.

1st class service, ,I've ordered two sets of industrial pipe shelving, they are 100% authentic and the measure ate exactly what I asked for, I was given proffesional advice from Stewart about the style that would suit my shop.

I brought a Rustic pipe shelf, and it is beautiful, all my friends commented on it. Very fast delivery and communication.
I had a wall fixing missing, so emailed them, they replayed straight back and sent a replacement out that week.
Will definitely order from them again.

Items came within 2 days of ordering. Excellent quality and just as we expected. Great service from start to finish and would use them again

Love the reclaimed scaffold boards and brackets we ordered they make beautiful shelves.