Compared to other web sites which sell frames, the pictureframes.com site is easier to find the desired frame. I like dropping in your picture as a preview. I was surprised to see the acrylic glass,... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Very easy site to navigate. Dropped a photo of my painting into several frame options. Decided within seconds. Might be cool if they had a save/compare option. But, I ordered and look forward to rec... Mehr ansehen
My custom frame arrived completely broken -- and no wonder! Not only was the packaging inadequate, the frame is made out of crappy (fragile) MDF with printed wood-look paper on top -- I thought I was... Mehr ansehen
The woman I spoke with on the phone was very helpful. Frame arrived in a timely manner, well-packaged and looks great. It's amazing how impactful changing out a frame can be.
Unternehmensdetails
Über pictureframes.com
Vom Unternehmen geschrieben
Pictureframes.com offers printing and custom framing for consumers, professionals, and small businesses seeking quality custom printing and framing services. At pictureframes.com, we believe that every memory deserves to be showcased in a way that reflects its unique beauty and significance. Specializing in custom picture frames, we take pride in offering an extensive selection of high-quality frames designed to fit any style and décor. Each frame is handmade to order, ensuring that your vision comes to life with the utmost attention to detail.
In addition to our framing services, we offer a comprehensive range of printing options, including high-quality prints on paper, canvas, wood, and metal. Whether you’re looking to transform a cherished family photo or a stunning piece of artwork, our state-of-the-art printing technology guarantees vibrant colors and exceptional clarity, allowing your images to shine in any format. We understand that the right frame can elevate your prints to a whole new level. That’s why we provide a diverse array of colors for mats and frames, enabling you to create a cohesive look that perfectly complements your space. Our team is dedicated to guiding you through the selection process, ensuring that your final presentation is not only beautiful but also uniquely yours. Customer satisfaction is at the heart of our business. We take the time to understand your needs and preferences, helping you craft the ideal combination of print and frame to enhance your cherished memories. Experience the joy of beautifully framed art and printed memories with pictureframes.com, where quality, selection, and personalized service come together to create the perfect presentation for your most treasured moments.Kontaktinformationen
Vereinigte Staaten
- (800) 332-8884
- customercare@pictureframes.com
- pictureframes.com
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The website is easy
The website is easy, straightforward, and logical. I'm very impressed with the different options for substrate choices, frame choices, mat choices, and acrylic choices. Vector art prints extremely well and high quality.
A Great Overall DIY Experience
As with everything else, custom framing costs at our local frame shops have increased dramatically. I was very hesitatant about a DIY approach until I read reviews and saw the wide selection offered by PictureFrames.com. Even though I was sure of the required measurements, I called the experts at PictureFrames.com and they walked me through the process. My canvas oil painting fitted perfectly inside the floating frame I ordered and I couldn't be more pleased about the quality of the frame and the museum-like presentation of my new painting.
I’m extremely happy with the frames we…
I’m extremely happy with the frames we got in. They were well packaged look as described and I think we’re a good value..
The question is about my shopping…
The question is about my shopping experience: I find it odd that I get a survey before I get the product. Also, although my initial order confirmation had an estimated arrival date…it’s been crickets since which is odd in this day and age. And, it’s pretty slow.
Clear directions and great discounts
Clear, concise descriptions; easy input, great discounts. I have not gotten my framed photo yet but looking forward to it.
Surprise! I am not getting my order filled!
My order (#18003784) was backordered with no expected fill date. I was shocked that no one called or emailed me to tell me this. I only found out when I emailed you questioning this a week after it was due to me. It is normal to have challenges with keep all frames in stock. I understand this but if you had the customer in mind you could have helped me by notifying me and even offering me a substitute frame you have in stock.
I am a professional artist who had a piece ready to go to a gallery show. It is now hanging there with no frame because of your lack of customer support. Please upgrade your support system to include notification of backorder with your customer in mind.
Never received my order. Period. I advise AGAINST ordering from this company
I DIDN'T GET MY ORDER. HAS NOT ARRIVED AT ALL.
Very high quality
Very high quality. The frames were beautiful and exceeded my expectations.
Pretty easy to get a custom frame where…
Pretty easy to get a custom frame where the customer chooses the frame size.
A very reasonable framing site...
This site provides good service...for this visit I was wanting more selections other than black, white, gold or wood and those were a little limited, but I was able to find something that worked for my particular photograph.
I always find that I get good value and quality for my framing needs.
Ease of placing order
Worth Every Penny
The selection of frames is great, and offered with custom sizing. The site is easy to use. The frame was shipped very well protected and was in perfect condition. And, and most importantly, the picture fit perfectly in the frame.
HORRIBLE customer service
Pictureframes.com has the WORST customer service that I have ever dealt with. I placed an order over 2 months ago and I still have not received the item, nor have I received any updates on my order. I had to reach out to customer service twice only to find out that the frame I ordered is out of stock (why would they allow me to place any order for an out of stock item?). When I asked for even just a general time frame as to when the frame would be back in stock, they said that they couldn’t even provide me that. Their customer service representative were incredibly rude and snarky in their tone as well. They should not have sold me an item that they don’t have, and they should have communicated with me transparently about my order status. I still have not received my item or a refund. DO NOT BUY FROM HERE!
The customer service was great..
The perfect frame for one's picture.
One can choose from a variety of frames and, in the same order, provide the exact width/length, to fit perfectly for one's picture.
Easy and right!
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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
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