They are right on time every time, the pickup guy is super friendly, and the clothes come back perfect, couldn't ask for more!
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I’ve been consistently impressed with the exceptional service provided by Pick N Drop dry cleaners. Their staff are courteous, the prices are reasonable, and most importantly, they deliver top-notch... Mehr ansehen
Unternehmen hat geantwortet
The clothes were delivered much later than initially expected, and unfortunately, all items were still wrinkled. Waste of money! Update: Thank you for the prompt reply. I was asked to provide feedb... Mehr ansehen
Unternehmen hat geantwortet
What an amazing service Pick N Drop Laundry & Dry Cleaning Services provide, I would highly recommend everyone to try this company. I have a white cotton coat with a broken zip and which needed dry cl... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
On-demand Dry cleaning and Laundry Service provider. We deliver a five-star service through smart technology and leading local services. Booking and tracking is all via our app/website, with the possibility for collection within an hour and next day returns. We also have a Laundry subscription scheme, this is one of the first of its kind in London. Its a weekly Laundry service for corporates, household and working professionals who do not have much time for Laundry. Commercial laundry is also our forte. We cater for care homes, hotels, hospitals, Restaurants and retail outlets
Kontaktinformationen
1st Floor, 415 High Street, E15 4QZ, Stratford, London, Vereinigtes Königreich
- 0203 813 1793
- enquiries@pickandrop.uk
- pickandrop.co.uk
4,5
Hervorragend
92 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Best service ever
Best service ever. The Pick up was prompt, the job was well completed and delivery ontime
6. November 2023
Bewertung ohne vorherige Einladung
Antwort von Pick N Drop Dry Cleaning Services and Laundry
Thank you for your kind review. We appreciate your use of our service. We have a 10% Discount for you, for your next order.
Polite
Polite, arrived on time and managed a very autumn around. I had a lot more washing than I thought, still got it back in 24 hours.
2. November 2023
Antwort von Pick N Drop Dry Cleaning Services and Laundry
Thank you for your kind review. We appreciate your use of our service.
Every time on time & excellent…
Every time on time & excellent efficient friendly service
8. Oktober 2023
Antwort von Pick N Drop Dry Cleaning Services and Laundry
Thank you for your kind review. We appreciate your use of our service. We have a 10% Discount for you, for your next order.
Amazing service
Amazing service. Great work. Very well response to all my queries. I am really satisfied. I am gonna use their service again. Trustworthy and worth the money.
21. September 2023
Antwort von Pick N Drop Dry Cleaning Services and Laundry
Thank you for your kind review. We appreciate your use of our service. We have a 10% Discount for you, for your next order.
Super efficient service.
23. August 2023
Antwort von Pick N Drop Dry Cleaning Services and Laundry
Thank you for your kind review. We appreciate your use of our service. We have a 10% Discount for you, for your next order.
Best customer service ever
Best customer service ever. The company really cares about its level of service and its customers.
12. August 2023
Antwort von Pick N Drop Dry Cleaning Services and Laundry
Thank you for your kind review. We appreciate your use of our service. We have a 10% Discount for you, for your next order.
Great service
On the spot service, delivery driver waited for 10 minutes without any complaint.
2. August 2023
Antwort von Pick N Drop Dry Cleaning Services and Laundry
Thank you for your kind review. We appreciate your use of our service. We have a 10% Discount for you, for your next order.
Excellent Service
Excellent Service, collection and delivery was on time. Driver very courteous .Very pleased with results.
30. Juli 2023
Antwort von Pick N Drop Dry Cleaning Services and Laundry
Thank you for your kind review. We appreciate your use of our service. We have a 10% Discount for you, for your next order.
Waste of money
The clothes were delivered much later than initially expected, and unfortunately, all items were still wrinkled. Waste of money!
Update: Thank you for the prompt reply. I was asked to provide feedback on the service I received, and the service was poor. It’s not about not opting for an amicable resolution. With regards to the complaint I placed, I still haven’t received any updates/ emails/ calls from your team. I stand by my review; the service received was poor; not one item was properly pressed.
23. Juli 2023
Antwort von Pick N Drop Dry Cleaning Services and Laundry
Dear Eliana,
I note your feedback. You currently have a live complaint and I am surprised you have preferred a negative feedback to amicable resolution. You reached out to our customer service yesterday evening and we offered to press your clothes again free of charge. Also, regarding the delay in delivery, we reached out to you and informed you. Thank you once again for using our service, we are happy press them again for you. Please note, with press only, if the items were not booked for pressing immediately after you carry out the laundry, it takes time to get out all the wrinkles.
Antwort von Pick N Drop Dry Cleaning Services and Laundry
Thank you for your kind review. We appreciate your use of our service. We have a 10% Discount for you, for your next order.
excellent service perfect thank you
6. Juni 2023
Antwort von Pick N Drop Dry Cleaning Services and Laundry
Thank you for your kind review. We appreciate your use of our service. We have a 10% Discount for you, for your next order.
Great Laundry Service
Great Laundry Service, This was a fantastic service provided. Timely, cost effective and high quality laundering. Picked up and dropped off at hotel. Highly recommend!!!
5. Mai 2023
Antwort von Pick N Drop Dry Cleaning Services and Laundry
Thank you for your kind review. We appreciate your use of our service. We have a 10% Discount for you, for your next order.
Easy experience from start to finish
Easy experience from start to finish, both who i spoke with on the phone and who comes to collect are very helpful!
10. Mai 2023
Antwort von Pick N Drop Dry Cleaning Services and Laundry
Thank you for your kind review. We appreciate your use of our service. We have a 10% Discount for you, for your next order.
Great service
Great service. Quality of the cleaning is high and collection and pick up is smooth and efficient. Staff are very friendly too!
26. April 2023
Antwort von Pick N Drop Dry Cleaning Services and Laundry
Thank you for your kind review. We appreciate your use of our service. We have a 10% Discount for you, for your next order.
I have used the service quite a few…
I have used the service quite a few times, on one occasion I needed to travel to New York, I called them for an express service… To my greatest surprise the laundry was picked up in the evening and returned the next day.
Thank you pick and drop.
16. März 2023
Bewertung ohne vorherige Einladung
Antwort von Pick N Drop Dry Cleaning Services and Laundry
Thank you for your kind review. We appreciate your use of our service. We have a 10% Discount for you, for your next order.
Service as promised
1. April 2023
Antwort von Pick N Drop Dry Cleaning Services and Laundry
Thank you for your kind feedback. We look forward to looking after your laundry
Great service and customer service
19. März 2023
Antwort von Pick N Drop Dry Cleaning Services and Laundry
Thank you for your kind feedback. We look forward to looking after your laundry
Won’t use them again, until he’ll freezes over
First wash was brilliant! Cost around £50 but worth it. Second wash, an even even bigger load (£65), was a complete disaster! They returned around half the clothes, badly folded and crushed. They claimed they’d returned everything and asked for a list of missing items. I sent those I could remember - unfortunately I don’t take many photos of my dirty wash. I did work out it would cost around £300 to replace those I could remember.
Eventually someone turned up at the door with the missing clothes. No apology or explanation.
I did receive an apology by email and an offer of a refund - which, despite my emailing twice, I’ve never received. As the same email gave me an assurance of improved future service, I’m assuming that’s as reliable as the refund.
We won’t be using them again!
Update: thank you for the response, 3 weeks after I posted this review and almost 9 weeks after the stressful experience. You “carried me along” by insisting that I was wrong in saying that half my washing was missing. You then ignored my messages for 6 weeks. Thank you for the apology but I’ll trust my washing to someone else in future.
14. Februar 2023
Bewertung ohne vorherige Einladung
Antwort von Pick N Drop Dry Cleaning Services and Laundry
Dear Teresa,
I am sorry to hear that you were unhappy with how we handled your laundry. I was involved in this process and throughout we carried you along. We found the missing clothes and asked the Driver to return it to you, we are unaware the Driver did not apologise you also. Let me use this medium to apologise to you unbehalf of our Driver also. I am also pleased all your Laundry was returned in a good condition.
I will make sure we process your next Laundry free of charge.
Best laundry service experience ever
16. März 2023
Antwort von Pick N Drop Dry Cleaning Services and Laundry
Thank you for your kind feedback
I Trust these people with my…
I Trust these people with my underwear.... theses guys are good :)
5. März 2023
Antwort von Pick N Drop Dry Cleaning Services and Laundry
Thank you for your kind feedback. We look forward to looking after your laundry
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