PhotobookShop Bewertungen 

1.911
•
TrustScore 4.5 von 5

4,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Received my latest photobook a week ago & it is excellent. This book was on our trip to NZ. I ordered the larger size 26cm x 30cm & it really highlights the great photography & quality of the printi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I bought many vouchers from Groupon and used one on 8th September 2026 for a photobook. As at 20 September 2026 it shows it is still in production. I rang and left a message and also spoke to a custo... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Always a winner getting the finished product back from Photobook Shop. Excellent quality, presentation, and finish. Never disappoints. Only comment is I'd like to see more options for Backgrounds in p... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I’ve been having Photobooks made by this company for 17 years and they keep getting better and better! I had a fantastic trip in Tanzania then holidayed in Zanzibar for 5 days. While there I made up m... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Medien & Verlag

Informationen, die aus verschiedenen externen Quellen stammen

We're more than just amazing custom photo books! We create personal calendars, greeting cards or even a coffee table book! Huge selection of designs and themes available online.


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

1911 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 94 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,4

Alle Bewertungen

(1.911)

142 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Love using Photobookshop

Love using Photobookshop. I’ve lost count of the number of books I’ve made.
Great quality, easy program to follow, and excellent sale prices.

7. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von PhotobookShop

Thank you Margaret for your lovely review and support. We really appreciate it!

Bewertet mit 5 von 5 Sternen

Standard photobookd

My last 3 orders were excellent and arrived in very good time. Also I was kept up to date with the progress,

29. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von PhotobookShop

Thank you Mya for your lovely review and support. We really appreciate it!

Bewertet mit 5 von 5 Sternen

Im a repeat customer of PhotobookShop…

Im a repeat customer of PhotobookShop because of they always produce great canvases and photbooks. They have great offers and prices, especially with coupons. Website is easy to navigate and use. Uploading photos is very easy. Quality of print is great and lifelkie.

22. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von PhotobookShop

Thank you Lynne for your lovely review and continued support. We really appreciate it!

Bewertet mit 5 von 5 Sternen

Very happy with the printed book

Very happy with the printed book and the ease of navigating the website. Thank you for a great memory keeper.

29. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von PhotobookShop

Thank you John for your lovely review and support. We really appreciate it!

Bewertet mit 2 von 5 Sternen

Quality was poor

Quality was poor. Colour rendition of print was washed out. Another print of same from another supplier is much more vibrant and deep. I actually have decided to return for refund.

15. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von PhotobookShop

Sorry to hear of your recent experience. If you require any further assistance please email us at smile@photobookshop.com.au

Bewertet mit 5 von 5 Sternen

A truly beautiful photobook

I found it pretty time-consuming and stressful creating a photobook manually. However, when I used the 'wizard' it was fantastic. The quality of the books is top-notch and I will be making more. Thank you!

15. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von PhotobookShop

Thank you Erika for your lovely review and support. We really appreciate it!

Bewertet mit 4 von 5 Sternen

I had a voucher for 3 calendars and …

I had a voucher for 3 calendars and placed the order. I checked the 1 copy column,thinking it was one order for 3 calendars,but it was one product only. A bit confusing as the voucher was for three, so why would I order only one? Having said that, the support from the chat room was excellent, and they completed the order, and I received it a week later. Very pleased with the service. Glenn

14. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von PhotobookShop

Hi Glenn,
Thank you for your review and feedback. Even though the voucher states 3, you need to place 3 in the quantity when placing the order. The production team only sees the file and quantity, and not the voucher. If you require any further assistance, please feel free to contact us at smile@photobookshop.com.au

Bewertet mit 5 von 5 Sternen

Easy to create and great service

Photobookshop’s service is always exemplary and their products wonderful. I find their software easy to use and on the very rare occasion I have had an issue they have gone out of their way to fix it swiftly at no cost to me. Have been, and will continue to use them for years to come. Highly recommend!

21. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von PhotobookShop

Thank you Mary for your lovely review and support. We really appreciate it!

Bewertet mit 1 von 5 Sternen

I ordered my photobook on the 12th Nov…

I ordered my photobook on the 12th Nov 2025 and it wasn't shipped until 5th Jan 2026 and you advertise that it takes 7 - 14 days...THAT IS RUBBISH.

21. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von PhotobookShop

Hi Tricia,
Sorry to hear about the delay with your order. If you require any further assistance please email us at smile@photobookshop.com.au

Bewertet mit 4 von 5 Sternen

Fantastic books but customer service has declined

I've used this company for years and have always been happy with the product and customer service... until now!
I ordered 3 identical books with a separate voucher number for each. They were a special gift for my kids for Xmas. The first one, I received an email saying it was ready, so I sent hubby on the hour's drive to collect. He asked for the other 2 and they said one was being packaged now if he wanted to wait but the 3rd wasn't ready. So hubby came home with two books.
I checked the status every day after that to have the 3rd book in time for Xmas and I rang constantly and the girl told me I had to wait for a text message, even though the status said it was ready. I've never received a text message before in all the years I've used this company.
So basically we didn't get the 3rd in time. It was so disappointing.
My biggest complaint is that they used to have amazing customer service and now they've either cut back on staff or just don't care anymore.

19. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von PhotobookShop

Hi Lynne,
Thank you for your review and feedback. If you require any further assistance please email us at smile@photobookshop.com.au

Bewertet mit 5 von 5 Sternen

8th order and very happy

This is about the 8th album I have bought from photo bookshop and very happy with them all. Only about 3 weeks till delivery and that was over Xmas. Starting a new one with recent photos

15. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von PhotobookShop

Thank you Doreen for your lovely review and support. We really appreciate it!

Bewertet mit 2 von 5 Sternen

Every page cut off at the bottom and crooked

I ordered my photo book and not one page was straight. They were all cut incorrectly and on an angle with the bottom of every page missing. White area of border at the top of pages where there shouldn't be as every page is cut incorrectly and out of alignment. This is the third phonebook I have ordered and I have never had this problem before but my friends have had the same issue more recently too. I have emailed and sent photos (Ticket ID 157413) which has been "sent to management" for assessment. Not sure what needs to be assessed as it's perfectly obvious but just looking at it. Received an email today to say my Ticket has been closed as I hadn't replied within 7 days or my issue has been resolved, neither of which it true. I'm waiting for a response and a reprint as it item is not completed properly or professionally at all.

22. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von PhotobookShop

Hi Kazza,
Thank you for the review and sorry to hear about the issue with your order. I have looked into the ticket and can see that a reprint has been arranged for you. Apoloigies for the delay we were closed over the Xmas/ New Year break hence the delay in reply.

Bewertet mit 5 von 5 Sternen

Trusted and reliable Company producing great photo products

I have been creating Photo books for Xmas presents for at least 9 years. The A4 lay flat books are really great quality products and so easy to complete.
The service is very quick and professional, my books arrived in time for Xmas. The family who receive these Photo books are always extremely happy with their gift.
I have also created Calendars, Fridge magnet pics and Canvas pics.
I totally recommend PhotobookShop to anyone.

24. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von PhotobookShop

Thank you Linda for your lovely review and continued support. We really appreciate it!

Bewertet mit 5 von 5 Sternen

PhotobookShop Album

I have used PhotobookShop several times to compile books of photographs taken on holidays. The program is easy to navigate and shows a high level of flexibility.
Importantly, the quality of the final photo book is excellent, as has been the case previously. In addition, the cost is very reasonable.

6. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von PhotobookShop

Thank you Lynton for your lovely review and continued support. We really appreciate it!

Bewertet mit 5 von 5 Sternen

Always a good turnaround time…

Always a good turnaround time on projects and if I have questions I just email and get a very quick response. I have been a repeat customer for years.

5. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von PhotobookShop

Thank you Katie for your lovely review and continued support. We really appreciate it!

Bewertet mit 5 von 5 Sternen

Excellent quality and fast service

Excellent quality calendar and very fast turn round a week before Christmas.

14. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von PhotobookShop

Thank you Phil for your lovely review and support. We really appreciate it!

Bewertet mit 5 von 5 Sternen

Top quality, top company

I have found this company excellent to deal with. In the past few years, I have made a bulk order to sell at our local town, with profits going to a nominated town project. They sell well, and hopefully I will do the same next year.

3. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von PhotobookShop

Thank you Beverley for your lovely review and continued support. We really appreciate it!

Bewertet mit 5 von 5 Sternen

On time

On time. Lots of options. Good quality

24. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von PhotobookShop

Thank you Melissa for your lovely review. We appreciate the support!

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