After an initial blip, when I saw that my order had not been dispatched after several days I contacted Phone Enterprise who promptly dispatched it via DHL Express. There were some delivery issues... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Terrible service, told 1 to 3 day delivery. Ended up canceling order on 8th day, they ignore emails. Would not deal with this company ever again! Had to use Klarna C.Services to actually cancel the or... Mehr ansehen
Ordered a Samsung S8 phone [in "Pristine" condition] for the wife at lunchtime on 11th October - delivered lunchtime 14th October. Simply superb service that outpaced the notifications. The phone... Mehr ansehen
I have purchased 2 Samsung S10s over the past 6months - Selected "excellent condition" and they certainly are, they are pristine as if straight out of the box so definitely keep using them. It arrive... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We provide our customers with fully tested, value for money refurbished mobile phones with 6 month warranty.
Kontaktinformationen
Vereinigtes Königreich
- sales@phoneenterprise.co.uk
- phoneenterprise.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Top Seller. Will use again
Phone was exactly as described and delivered exactly when they said. Thanks
Brilliant phone
Brilliant phone, my daughter was over the moon with it. Slight delay in receiving my phone which had me panicking until I contacted the messaging service. They explained that they didn't have exactly what I was after and would I mind changing phone colour. The new phone arrived the next day. Brilliant service.
Very good delivery time and good phone…
Very good delivery time and good phone quality no problems bought an iPhone 12 for only 250 pounds would definitely buy from here again also called the company for enquiries very good response time most sites don’t have a phone number
It’s took a couple of days for the…
It’s took a couple of days for the order to be processed but after that it only took about a day for the phone to arrive so now I have a beautiful almost new iPhone 11
Recommended
I ordered an iphone 11, it arrived three days later and their communication was great.
Had a slight issue was sorted out…
Had a slight issue was sorted out really quickly and without any hassle
100% customer satisfaction
Ordered Iphone X for a gift. The Iphone came in excellent condition with no faults. I’m really happy with the battery life. 100% recommend buying from Phone Enterprise. Definitely will purchase again. Thank you for excellent service.
Sent the phone back and still have had…
Sent the phone back and still have had no sign of a refund or exchange.
Taking way too long with no updates.

Antwort von Phone Enterprise
iPhone 8 came in pristine condition and…
iPhone 8 came in pristine condition and battery life 100%
My phone just never worked it was on…
My phone just never worked it was on went it came after 2 minutes it died and its not turning on. I payed £195 pound for it and ive tried getting a refund but im assuming its not going to happen because the page of the product is disappeared so i cant link the page on paypal and the seller isnt replying.
Please can you sort this out for me so i can give the phone back and get my money back and prevent your fellow humans also losing there hard earnt money.
Thank you.

Antwort von Phone Enterprise
Great service
Great service, phone came in excellent condition and works well- would purchase again from phone enterprise
iPhone X PERFECT
Ordered a iPhone X £190 got it the next day immaculate condition had it for a few weeks now and not a single fault. Battery health 100% brilliant. Definitely worth buying from this website. I was expecting at least some scuff marks as it is a 2nd hand phone but none. Thank you for a great Grade phone at a good price
I have purchased 2 Samsung S10s over…
I have purchased 2 Samsung S10s over the past 6months - Selected "excellent condition" and they certainly are, they are pristine as if straight out of the box so definitely keep using them. It arrived in about 4 days, I wasnt in a rush as had my old phone. Was initially dubious 1st purchase as read so many negatives but mostly about delays in delivery, which I wasnt concerned about. Very pleased with both purchases and will recommend
Phone itself was in perfect condition…
Phone itself was in perfect condition but it was delivered late and also came locked *I'd punched it unlocked* for this resolve I then had to contact customer support who were very vague about why it had come locked with someone else's sim card still in it they sent me the unlock code 4 hours later
Bought an iPhone X
Bought an iPhone X as an early Xmas present to replace an older iPhone.
Good communication from both the company and the courier and free delivery within a few days was great.
Almost perfect but with 2 niggles:
I went for the "Excellent condition" option but although it was in reasonable condition excellent would have been a far push mainly due to the excessive scratching all around the SIM card bay. It's now in a protective case so the scratches aren't visible but after paying for excellent they shouldn't have been so bad.
The other smaller niggle is that the phone only comes with a usb cable, a flat battery and no charger. We didn't need to use it immediately so had time to get a suitable usb power supply but for the overall cost a charger would be a nice gesture.
Good service
Good service, resolved issue quickly👍🏽
My kid loves the phone
Purchased an excellent condition iphone x and it looks brand new. Arrived in time for his birthday.
Another great phone
This is the 2nd phone I have bought and again great customer service. Phone is perfect. It was advertised as pristine and it definitely is.
No doubt I will get a 3rd phone when the time comes.
Order not received yet.
An easy process. But I bought the phone as a gift, everything was going well. I get the confirmation that details have been passed to dpd and parcel should’ve been delivered next day. The unfortunately still don’t have the parcel yet. I don’t mind the wait but it was a birthday gift for my sister, I’ve messaged Phone enterprise but I’ve not gotten any replies back.

Antwort von Phone Enterprise
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







