Phatmoto Bewertungen 2

Phatmoto Fast bike! This is a fat tire all-terrain motorized bike 4-stroke engine 5-in tires with 10 gauge spokes! The top speed is about 35 mph. I upgraded bike to high performance carburetor. I also took clutch off and oiled with Lucas! I put alarm system on bike, electric horn, speedometer odometer, turn signals, tail light brake light I myself upgraded this bike with these added features! Has a huge saddlebag two mirrors cell phone holder

TL;DR: They avoid you after your order, won't take any responsibility for the way they ship, and as a result of the way they ship things they send you BADLY damaged products.

I ordered a bike for $799, and it shipped the same day. Two stars for that...but that's where the positives end.

It's been a few days now. The engine gets shipped separately, so that was out for delivery this morning. On schedule. Ok. Around 3 p.m. it said delivered on my tracking so I looked and - nothing. Anywhere.

I called UPS automated tracking (obviously it was just a delivery issue at this point and not an issue with Phatmoto -- yet) and found out the proof of delivery was showing it was signed for "Interstate".

I was confused. It wasn't set for 3rd party freight or anything but that was what I was guessing at this point.

So I reached out to Phatmoto and asked if they happened to know anything about the signer for the shipment and was told "hey ask UPS". That's it. The most uncaring "off the hook" individual you could ever speak to. UNBELIEVABLE.

Now I understand not being responsible after shipping but I asked if they knew anything about the signer and they just ignored that and sent me a generic

Possibly a scam...for this price maybe someone they know comes and waits nearby for the truck or flags down the driver? Still have not received. UPS escalated finally but failed to call back as promised earlier. And it is a horrible feeling of being stranded by the seller already even if this isn't their fault...the attitude of "not our problem" is what I'll always remember them for.

EDIT: Tracked down my motor no help from Phatmoto. Now the bike came and I unwrapped it to find a busted derailleur and a twisted chain and the bike frame itsepf has quarter-inch GOUGES all on the frame...for $800.

DO NOT PURCHASE THIS GARBAGE!!!! YOU HAVE BEEN WARNED!