Pharmacy Asda Bewertungen 149

Went to Asda Woodchurch, Wirral today to access their Pharmacy First service for sinusitis. Great service from assistant at the counter and the pharmacist who saw me. Thank you

Went to see the pharmacist in Asda Huyton today as I had a water infection and my doctor couldn’t see me till Friday…. !!!!! Put water sample in Monday morning and got confirmation this morning that I had an infection and was in agony.(Wednesday today)
Both pharmacists I have seen and spoken to have been very helpful, friendly and professional .
After I explained my problem the first lady said if I could wait 5 minutes another pharmacist will see me and can prescribe some antibiotics which she did after taking my blood pressure and asking some health questions. It was quite busy at the time and I did not feel rushed or under pressure to hurry up.
With more and more GP surgeries sending patients to walk ins, Pharmacies or asking them to call 111 my first call in the future will be Asda pharmacy. Top marks from me. Thank you so much for your outstanding care

Another 1 star rating to add to the rest. Very unhelpful staff. Pharmacist hides in the back but pops his head out trying to look and listen to the conversation instead of coming out and dealing with the customer. Not interested in helping. Rude argumentative staff. Don’t bother going to these jobsworths. Go to somewhere that actually want to help customers and know what they are doing.

This has been coming for a long time but finally had enough.
Ordered repeat meds through GP which were quickly sent over. I turn up the next day, or the next day after that and they are not ready.
They tell me to wait an hour and I am already in pain from missing two or more doses. What am I supposed to do for an hour, wander the isles?
Also I arrived at 7.40 pm on more than one occasion but they refused to serve me because they had already started to close. They close at 8pm.
I have now changed my pharmacy to a family run business.
I am looking forward to a night of pain!

Asda Pharmacy . ASHTON UNDER LYNE . Tameside . Needed the support from NHS 111 ( telephone help ) service whom suggested that I get help from local Asda Pharmacy . HOWEVER . when it was explained I could be given health care products for diabetic issues the NHS 111 Service didn't have ANY network systems LINKED to the Asda Pharmacy to give me details IF available on shelf / in store . When I had to pay for a Taxi to Asda Pharmacy I was TOLD from staff there was NO available help with NO diabetic health care products either on shelf else in store . The entire procedures were costly & wasting time with no help financially for a wasted taxi journey after the daft referral from NHS 111 Service & lack of product help from Asda Pharmacy . ASHTON UNDER LYNE .

It is not the first time Tamworth Asda Pharmacy has not been able to fulfill part of a medication order. I realise it happens occasionally however the choices given such as return the prescription to the doctors and have it reissued, leading to further delays are not helpful therefore I am stuck no medication, no offer to call me when it is ready, no customer service. Added to this I was initially asked if I was there for someone elses medication before I had even spoken, GDPR concerns . However I understand from friends who work at ASDA they do not as a company take notice of revies so this is probably a waste of time

The worst pharmacy I dealt with. Waiting time for a prescription is always over an hour.
It feels like as employees just not willing to work or care for you.

Just collected an emergency prescription, service from all staff excellent and so fast - thank you.

📌 Absolutely disgraceful experience at Asda Pharmacy Old Kent Road. The customer service from one of the staff members—who claimed to be a team leader or supervisor—was shockingly rude, arrogant, and completely unprofessional. She behaved as if she owned the entire place, speaking down to customers and showing zero respect or empathy.

What made it worse was the refusal to sell a perfectly available over-the-counter product (FreeStyle Libre sensor) without any valid explanation. We were genuinely in need, had made the effort to come in person, and they clearly had the item in stock. Yet she flat-out refused to sell it, offering no reasonable justification.

This happened on Saturday evening between 19:00pm and 21:00pm (21/03/2026), and the way the situation was handled was unacceptable—especially when dealing with customers who have medical needs. Staff like this should not be in positions of responsibility. Management seriously needs to address this behavior and reconsider who they put in customer-facing roles. 📌

My prescription sent there by mistake, despite Asda having it for three days it was still not ready to collect,told it would be at least one hour,I had already missed taking medication in morning staff showed no concern despite medication not one that can just be stopped I had no choice but to wait,during that time I witnessed other people coming to collect medication to be told it wasn't ready one man had already been two hours prior and it still wasn't made up ,Asda st Leonards has the worst pharmacy I have even visited the staff have a couldn't care less attitude and need to learn to be more caring ,at the end of the day they are there to provide a vital service and have a duty of care,if they are unable to provide that then they have no rights in providing a pharmacy which is probably only there to bring more customers into Asda store without giving any consideration to patients that need vital medication.

My son was referred to Asda pharmacy by 111 for a consultation, we went there and and was told I’m doing all the things right at home for him, they didn’t check his throat or his ears (had bad ear ache) even though I said he had had a temperature for 6 days and the calpol and Nurofen wasn’t bringing his temperature under 37.6. They said they would refer back to 111. Just feel like we were fobbed off again by Asda pharmacy.

Seem to take an age with the person before, having a chat rather than giving advice.

When it was my turn, the pharmacist walked off even though I was right in front and never came back.

West swindon The worst customer service . They dont know the meaning of customer service . Staff are very rude and lazy . They take so much time to dispence the medication or they dont what they doing .

Went to collect an emergency prescription, the young girl there asked me my name 3 times, didn’t ask me to write it down or for my date of birth nothing, I saw her go behind and speak to the pharmacist, and they both blatantly just agreed to tell me it’s not available because they didn’t know my name. It’s poor service every single time you go there. Very rude and unhelpful staff, long wait times. They need to go and have training on how to deal with the public instead of treating people like it’s our fault they work in a customer facing role. Young girl super rude when I’m challenging on why I would be told medication was available there if it wasn’t.

Just one word to describe - DISGUSTING
Staff is unprofessional, rude and definitely unhelpful.
AVOID!

Staff are very rude, and the time it takes for them to make up a prescription is pathetic. Put my prescription in a week ago (they like to blame surgeries for their incompetence) and I'm still waiting. Worst customer service I've ever experienced!

Placed my order on Friday, 23rd January, 2026.
On Saturday, 24th January, I received an email notification that my prescription was ready for collection at the ASDA Bilton store.
On Sunday 25th January, I made a thirty mile round trip to Bilton to collect my prescription only to be told it wasn't there and that I should've called the store to confirm, in spite of an email advising that it was awaiting collection.
I was also told that, despite being in store opening times, the computer had been switched off so no further investigation could be undertaken, even after being informed that I was going to be away for the following week & unable to collect it, therefore resulting in a week long interruption to my treatment.
Beyond a sneer & shrug, there was absolutely no intention on their part to mitigate the situation, with the implication that it was my problem, not theirs.
I avoid ASDA due to its propensity to employ slab faced harridans whose grasp of customer care is on a par with Fred & Rosemary West's concept of child care. This experience only served to reinforce that view.
The staff involved need to either brush up on their customer focus or find employment more suited to their skills base, perhaps working in a abattoir or as nightclub bouncers would be their best bet.

I use this pharmacy on a regular basis as i have many repeat medications. tHey are always busy but the staff are very helpful & friendly. Just recently the male pharmasist( i don't know his name) & Sarah were extremely helpful as i needed to order a product which was part of new medication for me,

James Stockwell

They do not deserve even one star.
I'm an older lady. I was lied to by the pharmacy technician and also the pharmacist. My prescription had not been ordered when I was told it was. I was constantly left waiting for sometimes for well over a week after numerous visits . Always told my medication was out of stock. I checked and was assured that there were no stock issues with the wholesalers. I was verbally abused and humiliated by the pharmacist when I had only pointed out to him the facts. I was factual not abusive but he orchestrated an incident screaming at me and calling me abusive. Then when I asked his name he wouldn't tell me. I made a formal complaint about his abusive behaviour which left me in tears.
In any other work place this man would have been sacked.

BEING ILL I CAN'T KEEP GOING IN THE PHARMACY TO ORDER A DAY TO PICK UP, SO ONCE A MONTH I HAVE ANXIETY BEYOND BELIEF JUST TRYING TO GET SOMEONE TO ANSWER THE PHONE!!! SO FAR I HAVE PHONED 27 TIMES WITH NO ANSWER!!! THEY ARE BY FAR THE WORST SERVICE PERIOD. AVOID AT ALL COSTS....