A painless process from start to finish. The labels are top quality and arrived neatly presented in a booklet, along with helpful guides explaining the correct use for each type of label. A lovel... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I contacted them when a delivery went missing - entirely the fault of the postal service - but they have reordered and sent me the same again tracked. The stickers are great too, really handy for labe... Mehr ansehen
Le etichette e la scelta grafica è impareggiabile. Sicuramente sono imbattibili dal punto di vista creativo , ma la grossa pecca è la spedizione: dai dieci ai venti giorni per ricevere il pacco é davv... Mehr ansehen
- Petit-Fernand website easy to navigate - Can customise stickers/labels to your liking - stickers/labels do not come off items easily which is great especially for my wee one who’s at Nusery and... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Petit-Fernand
Vom Unternehmen geschrieben
Petit-Fernand, based in France, was founded in 2012 by two parents, to be an ideal partner in your everyday life. Our customisable labels and products assist you on your little and big events, at home or at school.
Find out on www.petit-fernand.co.uk our customisable labels with solvent-free ink for clothes, school supplies and other items. Also discover our isothermal water bottle, our BPA-free lunchboxes and mugs for all your daily breaks.
Find out on www.petit-fernand.co.uk our customisable labels with solvent-free ink for clothes, school supplies and other items. Also discover our isothermal water bottle, our BPA-free lunchboxes and mugs for all your daily breaks.
Kontaktinformationen
13 rue George Barres, 33000 , Bordeaux, Frankreich
- +44 203 445 0958
- contact@petit-fernand.co.uk
- petit-fernand.co.uk
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12.725 Bewertungen
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Das haben sich andere Leute angesehen
Antwort von Petit-Fernand
Hello,
We are very sorry for that😔
The second shipment we made is on its way and will be delivered shortly.
Kind regards,
Chiara, Petit-Fernand 🤗
Really excellent stickers
I’ve ordered many times and recommended to others regularly as the stickers stay on, can be removed to put on other items and have remained in place well into second years. They even stay on water bottles that have been washed day in, day out all year.
3. Dezember 2024
Antwort von Petit-Fernand
Hi,
Thank you so much for your feedback! We're thrilled to hear you love our stickers! 😊 Chira, Petit-Fernand
Stickers have turned out fab
Stickers have turned out fab. Durability on clothes, in shoes and on bags. Will be ordering again.
They just take a bit of time to arrive
3. Dezember 2024
Antwort von Petit-Fernand
Hi! Your satisfaction makes our efforts worthwhile! Thank you for your trust! ❤️ Best, Chiara, Petit-Fernand
I purchased a new school uniform in…
I purchased a new school uniform in late July 2024 for my daughter to begin her studies at a secondary Grammar school in September 2024. Despite careful adherence to the washing instructions (30 degrees and delicate cycle), the uniform stickers have begun to peel and detach within a mere three months.
I contacted the company to express my disappointment. Instead of a sincere apology, I was offered a measly 20% discount on additional purchases. This response is entirely unsatisfactory, as it does not address the fundamental issue of the product's poor quality.
I expect a full refund for the defective uniform stickers and a sincere apology for the inconvenience and frustration caused.
I do not recommend this product!
29. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Petit-Fernand
Hi Andrea,
Thank you for sharing your feedback with us. We're genuinely sorry to hear about the issues you've experienced with the uniform stickers. However, we must inform you that the warranty period has unfortunately expired, and we are unable to process a refund in this case.
We did offer you a discount code as a gesture of goodwill, hoping it would help you with any future purchases. We encourage our customers to reach out to us promptly if they notice any problems with our products, as we are always here to assist.
Please understand that while we strive to provide the best quality, we also rely on our customers to inform us of any issues as soon as they arise. We appreciate your understanding in this matter.
Best regards ☀️
Chiara, Petit-Fernand
Love ordering, so easy.
Website really easy to order from and delivery is very fast.
2. Dezember 2024
Antwort von Petit-Fernand
Hi there Stephanie! 😊
Thank you for your wonderful feedback! We're thrilled to hear that you find our ordering process easy and our delivery fast. Your satisfaction means the world to us!
Best wishes,
Chiara, Petit-Fernand
Excellent quality
Excellent quality
Fantastic customer service
28. November 2024
Bewertung ohne vorherige Einladung
Antwort von Petit-Fernand
Hi there! 😊
We’re so glad you’re happy with the quality of our products and our customer service! It’s always our aim to provide the best for our customers. Thank you for your kind words!
Best wishes,
Chiara, Petit-Fernand
This is our second order and we've had…
This is our second order and we've had great experiences both times. Easy to order and we love the personalisation options. My boy picked out the design himself and is very happy with the final stickers.
27. November 2024
Antwort von Petit-Fernand
Hi Rhianna! 😊
Thank you for choosing us for the second time! We’re delighted to hear that your boy enjoyed picking out his design and is happy with the final stickers.
Best wishes,
Chiara, Petit-Fernand
Nice name labels stick well
The name labels are well made and look exactly as pictured. Have done some experiments with different textures and fabrics and they worked well sticking nicely after a few washes. Better than the iron on version I bought from another company. Will purchase again.
22. November 2024
Antwort von Petit-Fernand
Hi Yi! 😊
We’re thrilled to hear that our name labels are sticking well and exceeding your expectations! It’s great to know they worked perfectly after washes. Thank you for your feedback, and we look forward to serving you again!
Best wishes,
Chiara, Petit-Fernand
Just what I was looking for but…
Just what I was looking for but delivery took quite a while
25. November 2024
Antwort von Petit-Fernand
Hi Tina,
Thank you for your feedback! We're glad to hear that you found what you were looking for. We apologize for the delay in delivery and appreciate your patience. If you have any further concerns, please let us know!🤗
Chiara, Petit-Fernand
I still haven’t received my order?!
I still haven’t received my order?!? Or the new order that was sent out as a replacement!!!
26. November 2024
Antwort von Petit-Fernand
Hello,
We are very sorry for the delay in delivery. 😔
The second shipment we made is on its way and will be delivered shortly.
Kind regards,
Camille Petit-Fernand
Been using you for years…
Been using you for years for stick on name tags and I love them. Highly recommend and always a great service.
26. November 2024
Antwort von Petit-Fernand
Hi Joanne😊
Thank you for being a loyal customer over the years! We're so pleased to know that you love our stick-on name tags and appreciate our service. Your recommendation means a lot to us!
Best wishes,
Chiara, Petit-Fernand
Antwort von Petit-Fernand
Hi Sandra😊
We’re delighted to hear that our labels are easy to use and that you’re very pleased with them! Thank you for your kind words, and we hope to continue serving you well!
Best wishes,
Chiara, Petit-Fernand
Very pleased
I ordered 2 mugs for my grandchildren. They arrived promptly. Lovely designs and great choice of colours. Haven’t been in the dishwasher yet. Very pleased.
21. November 2024
Antwort von Petit-Fernand
Hi Diane😊
Thank you for ordering mugs for your grandchildren! We’re glad to know they arrived promptly and that you love the designs and colors. We hope they enjoy their new mugs!
Best wishes,
Chiara, Petit-Fernand
best quality labels
These are my go to labels for my daughter’s clothes. I always recommend them to other parents as I’ve tried other companies and I can say these labels last for quite a few years!
18. November 2024
Antwort von Petit-Fernand
Hi Sian😊
We’re so happy to be your go-to labels for your daughter’s clothes! Thank you for recommending us to other parents. Your trust and support mean a lot to us!
Best wishes,
Chiara, Petit-Fernand
Great Product - Great Price
Great product, put it on all my boy's clothes (and water bottles) and it does not come off. Also appreciate the free delivery and very reasonable prices. Would recommend!
22. November 2024
Antwort von Petit-Fernand
Hi Michelle 😊
Thank you for your fantastic feedback! We’re glad our labels are holding up well on your boy's clothes and water bottles. It’s great to hear you appreciate our prices and free delivery. We truly appreciate your recommendation!
Best wishes,
Chiara, Petit-Fernand
Amazing customer service.
Amazing customer service.
17. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Petit-Fernand
Hi there Laura! 😊
Thank you so much for your kind words about our customer service! We truly appreciate your feedback and are thrilled to hear that you had a great experience. If you need anything else, please don't hesitate to reach out.
Best wishes,
Chiara
Petit-Fernand
Antwort von Petit-Fernand
Hi Letizia,
Thank you for your wonderful feedback! 😊 We're thrilled to hear that you find our labels perfect and that they stay attached no matter what. Your satisfaction means a lot to us!
Best,
Chiara, Petit-Fernand
Great labels
Great labels, very strong and waterproof, last well on kids clothes/shoes/bottles/packed lunches even after washing. Bright and colourful, fast delivery and so much choice.
18. November 2024
Antwort von Petit-Fernand
Hi Emma,
We're so glad you love our labels! 🌈 It's fantastic to hear that they are strong, waterproof, and bright. Thank you for your kind words about the fast delivery and variety we offer!
Best,
Chiara, Petit-Fernand
Usually good, but started to fall off clothes
I've used these labels for a few years now, usually they are great. However, the last 2 books i have putchased have started peeling off clothes after a couple of washes. Pretty expensive when I'm having to replace the labels on clothes every few months.
14. November 2024
Antwort von Petit-Fernand
Hi Rachael,
Thank you for your honest feedback. 😊 We're sorry to hear that you've experienced some issues with the last labels you purchased. We appreciate your loyalty over the years and will take your comments into consideration for improvement. Please feel free to reach out to us if you need any assistance!
Best,
Chiara, Petit-Fernand
Cute designs
I was able to design some lovely labels for nursery for various uses. They were quite expensive but came in a handy booklet to keep them together l.
12. November 2024
Antwort von Petit-Fernand
Hi Francine,
We're delighted that you were able to design lovely labels for your nursery! 🎨 We understand they can be an investment, but we hope they serve you well in keeping everything organized.
Best,
Chiara, Petit-Fernand
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