A painless process from start to finish. The labels are top quality and arrived neatly presented in a booklet, along with helpful guides explaining the correct use for each type of label. A lovel... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I contacted them when a delivery went missing - entirely the fault of the postal service - but they have reordered and sent me the same again tracked. The stickers are great too, really handy for labe... Mehr ansehen
Le etichette e la scelta grafica è impareggiabile. Sicuramente sono imbattibili dal punto di vista creativo , ma la grossa pecca è la spedizione: dai dieci ai venti giorni per ricevere il pacco é davv... Mehr ansehen
- Petit-Fernand website easy to navigate - Can customise stickers/labels to your liking - stickers/labels do not come off items easily which is great especially for my wee one who’s at Nusery and... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Petit-Fernand
Vom Unternehmen geschrieben
Petit-Fernand, based in France, was founded in 2012 by two parents, to be an ideal partner in your everyday life. Our customisable labels and products assist you on your little and big events, at home or at school.
Find out on www.petit-fernand.co.uk our customisable labels with solvent-free ink for clothes, school supplies and other items. Also discover our isothermal water bottle, our BPA-free lunchboxes and mugs for all your daily breaks.
Find out on www.petit-fernand.co.uk our customisable labels with solvent-free ink for clothes, school supplies and other items. Also discover our isothermal water bottle, our BPA-free lunchboxes and mugs for all your daily breaks.
Kontaktinformationen
13 rue George Barres, 33000 , Bordeaux, Frankreich
- +44 203 445 0958
- contact@petit-fernand.co.uk
- petit-fernand.co.uk
4,3
Hervorragend
12.725 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
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Das haben sich andere Leute angesehen
Perfect quality
Perfect quality.
Customer service is amazing.
My order missed. I sent message and next day they sent me another one for free.
Thank you very much
27. November 2024
Bewertung ohne vorherige Einladung
Antwort von Petit-Fernand
Hi Marta! Your support inspires us every day! Thank you for your kind words! 💖 Sincerely, Chiara, Petit-Fernand
The product never arrived
The product never arrived. I contacted them after three wks and they did respond quickly offering to resend or full refund. I received a full refund.
28. Oktober 2024
Antwort von Petit-Fernand
Hi Maria,
Thank you for your feedback. We apologize for the inconvenience caused by the delay in receiving your product. We're glad to hear that our customer service was able to assist you with a full refund. If you have any further questions or need assistance, please feel free to reach out. 💕
Chiara, Petit-Fernand
Good choice
Good choice, turned up on time, have used previously and they work well.
25. Oktober 2024
Antwort von Petit-Fernand
Hi! We’re overjoyed to hear your positive thoughts! Thank you for choosing us! 🍀 Warmly, Chiara, Petit-Fernand
Antwort von Petit-Fernand
Hi! Thanks for the awesome feedback! We’re thrilled to have happy customers like you! 🎉 All the best, Chiara, Petit-Fernand
Antwort von Petit-Fernand
Hi! We appreciate your positive message! Can’t wait to serve you again! 🙌 Thanks, Chiara, Petit-Fernand
Antwort von Petit-Fernand
Hi Lauren! Thank you for the lovely feedback! We’re here to keep impressing you! 🌼 Regards, Chiara, Petit-Fernand
Good quality, worth the price
I have been buying for a couple of years now and just placed another order. Their clothing labels are really good quality. Whether they come off or not depends a little bit on the texture and material of clothing if you're applying directly. But generally as long as you put it on the label, they are super reliable.
21. November 2024
Bewertung ohne vorherige Einladung
Antwort von Petit-Fernand
Hi! We are thrilled that you had a great experience! Thanks for sharing! ❤️ Warm regards, Chiara, Petit-Fernand
Do not buy, cheap plastic rip off…
I just wanted to give you some feedback on my recent order. One of the lunch boxes arrived with a broken clip !! This is extremely disappointing.
Your product as a whole is disappointing. I was sad to find it is all cheap plastic with cheap stickers. I will not be ordering again and quite frankly I feel extremely ripped off and will be leaving a review to warn others! The lunchboxes and snack boxes are flimsy and the labels are cheap stick on one some of which were not even on straight and had air bubbles. DO NOT WASTE YOUR MONEY. The quality of other brands I have ordered from such as Bento far outweighs this brand.
Petit Ferdinand are charging for plastic with stickers! I could have done this myself with a label maker and plastic Tupperware. Absolute rip off.
From a very disappointed customer.
19. November 2024
Bewertung ohne vorherige Einladung
Antwort von Petit-Fernand
Hi Emma,
Thank you for reaching out and sharing your feedback with us. I’m truly sorry to hear that one of your lunch boxes arrived with a broken clip, but rest assured, our customer service team has already sent you a replacement for that clip. We want to make sure you’re satisfied with your purchase!
Regarding your comments on the quality of our products, we appreciate your perspective. However, I'd like to point out that we strive to be transparent about the materials used in our items. All details, including the materials and style, are clearly listed on our website, along with images so you know exactly what to expect. We aim for a blend of functionality and fun, and we're proud of our designs!
Furthermore, each brand has its own unique flair!
We truly value your feedback as it helps us improve.
Thank you for your time, and we hope to have the opportunity to serve you better in the future.
Best regards,
Chiara
Petit-Fernand
Fab service 1st lot didn’t arrive
Fab service 1st lot didn’t arrive. Was offered to send them out or refund. They arrived within a few days great.
21. Oktober 2024
Antwort von Petit-Fernand
Hi! We are thrilled that you had a great experience! Thanks for sharing! ❤️ Warm regards, Chiara, Petit-Fernand
Clothes labels come off in the wash.
Clothes labels come off in the wash.. followed instructions precisely. It's unfortunate but they stay on my child's water bottle so not completely useless. Expected better.
16. Oktober 2024
Antwort von Petit-Fernand
Hello Victoria,
Thank you for reaching out to us! Our customer service team will contact you shortly to assist you.
Best regards,
Chiara Petit-Fernand ❤️
Antwort von Petit-Fernand
Hi Lourdes! It means a lot to us to hear that you’re happy with our service! 🥰 Best wishes, Chiara, Petit-Fernand
Antwort von Petit-Fernand
Hi Helen! Thank you so much for your kind words! We’re delighted to hear you loved our product! 😊 Best, Chiara, Petit-Fernand
Brilliant customer service
Brilliant customer service, which is a real rarity these days. Thank you.
14. Oktober 2024
Antwort von Petit-Fernand
Hi! We’re overjoyed to hear your positive thoughts! Thank you for choosing us! 🍀 Warmly, Chiara, Petit-Fernand
Great, cute, but long
Easy to order from, cute options but labels are too long
If there was a shorter label option that would be great for younger kids. Name tag doesn't always fit on the clothing label and I have to trim it (and trim the cute image too which is a shame!)
10. Oktober 2024
Antwort von Petit-Fernand
Hi! Thanks for the awesome feedback! We’re thrilled to have happy customers like you! 🎉 All the best, Chiara, Petit-Fernand
Great company
Great company, quick delivery, stickers last for long, easy to stick it on, I'm very happy with the product
10. Oktober 2024
Antwort von Petit-Fernand
Hi Ewa! It means a lot to us to hear that you’re happy with our service! 🥰 Best wishes, Chiara, Petit-Fernand
Great stickers
Great stickers. I buy the ones for clothes for my daughter for school. Good quality and more affordable than some other brands too
11. Oktober 2024
Antwort von Petit-Fernand
Hi! It means a lot to us to hear that you’re happy with our service! 🥰 Best wishes, Chiara, Petit-Fernand
Antwort von Petit-Fernand
Hi Laura! We are thrilled that you had a great experience! Thanks for sharing! ❤️ Warm regards, Chiara, Petit-Fernand
I am very happy with the quality of…
I am very happy with the quality of this product and we have no issues.
7. Oktober 2024
Antwort von Petit-Fernand
Hi Lina! We are thrilled that you had a great experience! Thanks for sharing! ❤️ Warm regards, Chiara, Petit-Fernand
Antwort von Petit-Fernand
Hi Shona! Thanks for the awesome feedback! We’re thrilled to have happy customers like you! 🎉 All the best, Chiara, Petit-Fernand
I wish I could give ZERO star
I wish I could give ZERO star, because I does not even deserve 1 star! This website plays a trick! The do not produce in the UK, but pretending so by using co.uk website. And the no track number is a massive scam! They offer lower price, but there is no track number or record at all, I did not receive any of my order and I cannot even know where they are. Do NOT order here!
2. Oktober 2024
Antwort von Petit-Fernand
Hi Jessica,
Thank you for taking the time to share your feedback with us. We are genuinely sorry to hear about your experience and understand your frustration.
We would like to clarify that our customer service team has previously reached out to assist you and provided two solutions, including a refund for your order. Additionally, we do offer tracked shipping options; these can be selected during the checkout process.
We value your feedback and are committed to improving our services. If you have any further questions or concerns, please don’t hesitate to reach out to our customer support team again.
Best regards,
Chiara, Petit-Fernand
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